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RBM of Alpharetta

Alpharetta, GA

5.0
5,810 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,810 reviews

May 25, 2021

I had a wonderful car buying experience at RBM of Alpharetta! Mark Higgs was my sales rep and took great care of me throughout the entire car buying process. He was cool, calm, collected, and answere More

by Noellesmith01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 26, 2021 -

RBM of Alpharetta responded

Hello, Noellesmith01! We are so glad to hear that Mark was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

May 24, 2021

Did a terrific job from ordering our Benz to delivery. John is a very buttoned up sales professional that knows his products well. Very pleased More

by gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 26, 2021 -

RBM of Alpharetta responded

Thank you, gary! We really appreciate the kind words and thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Sincerely, RBM of Alpharetta

May 24, 2021

Tommy made the process of purchasing a car from out of state very easy, he answered all my questions and addressed all my concerns prior to me flying down to pick up the car. Everyone we worked with was v More

by awurth01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Suh
May 26, 2021 -

RBM of Alpharetta responded

Thank you, awurth01, for the kind words about RBM of Alpharetta! We're delighted to hear that Tommy took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new C450 AMG, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Best wishes, RBM of Alpharetta

May 24, 2021

The service from Mark Higgs was outstanding. He’s truly an asset to your organization. Thanks again Mark , we’ll definitely recommend you to our Friends! More

by Jayjube
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 26, 2021 -

RBM of Alpharetta responded

Thank you very much Jayjube! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Mark took excellent care of you during your visit, and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 24, 2021

First time visit though, I have had a perfect experience going through the whole process. I really enjoy their professional service. I feel so good! More

by Chenwen69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
May 26, 2021 -

RBM of Alpharetta responded

Thank you, Chenwen69! We really appreciate the kind words and thank you for your business. We're delighted to hear that Andy could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 23, 2021

Dan did a fantastic job in explaining me the differences between the different models and explaining the features. Very happy that I came to Rbm. More

by suro.bandyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

RBM of Alpharetta responded

Thank you, suro.bandyo! We really appreciate the kind words and thank you for your business. We're delighted to hear that Dan could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 22, 2021

I came to RBM in November 2020 and worked with Mark Higgs. He informed me that I needed a larger down payment. This first visit took 2 hours. I appreciated his efforts. So six months later I returned More

by Ymwebster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 24, 2021 -

RBM of Alpharetta responded

Thank you, Ymwebster, for the kind words about RBM of Alpharetta! We're delighted to hear that Mark took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your GLS 450, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Best wishes, RBM of Alpharetta

May 22, 2021

Dan Berry could not have been better from the moment I ordered my vehicle to the time I took delivery. Dan promised me a very difficult vehicle to get and delivered. Every step of the way he was commun More

by jliang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
May 24, 2021 -

RBM of Alpharetta responded

Thank you very much jiliang! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Dan, Lisa, and Kim could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

May 22, 2021

Mark was exceptional very knowledgeable and extremely professional!!! He really took his time with us explained everything and made sure we understood everything before we proceeded with a deal. More

by Mtwebstersr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Mark Higgs
May 24, 2021 -

RBM of Alpharetta responded

Thank you very much Mtwebster! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Mark took excellent care of you during your visit, and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 22, 2021

I purchased a certified pre owned mercedes and as a team they made the car buying process fast and informative. Thanks so much Sid, Roberto, and Alivia. 💕 More

by Kennedyconner9
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alivia Ayres, Roberto Manzur
May 24, 2021 -

RBM of Alpharetta responded

Thank you, Kennedyconner9! We really appreciate the kind words and thank you for your business. We're delighted to hear that Sid, Roberto, and Alivia could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you soon! Sincerely, RBM of Alpharetta

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