Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,875 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,875 reviews
February 25, 2025
Over the past 17 years I have had the pleasure of working with Bill Favini, Donnie Moore in Sales and the service Department professionals. with Bill Favini, Donnie Moore in Sales and the service Department professionals. More
by mitch991
Employees Worked With
Other Employees :
Donnie Moore, Sales Manager
February 25, 2025
The RBM Dealership of Alpharetta is beautiful, easy to locate, nicely organized inside and outside, classic and luxurious but at the same time warm and welcoming. Britt Kaminsky’s service was outstandin locate, nicely organized inside and outside, classic and luxurious but at the same time warm and welcoming. Britt Kaminsky’s service was outstanding. He is highly knowledgeable, professional and courteous. He communicated pleasantly and efficiently, he made us feel at ease and his demeanor was one of the main reasons why we continued the buying process and ultimately purchased the SUV from RBM of Alpharetta. More
by Edita31177
February 24, 2025
I finally had a chance, this past weekend, to stop by and browse RBM of Alpharetta and a five star experience, I had. One of the more notable members of staff that helped me that day, I believe, went by the browse RBM of Alpharetta and a five star experience, I had. One of the more notable members of staff that helped me that day, I believe, went by the name of Martin Hina. I couldn’t have asked for someone more efficient and I hope he continues to get the recognition he deserves from the company and customers. @Martin Hina of RBM of Alpharetta More
by malik.frazier7
Employees Worked With
February 24, 2025
I’ve been with this Mercedes dealership for about 8 years, now. Have always been and am satisfied with the service I’ve received. years, now. Have always been and am satisfied with the service I’ve received. More
by Kenneth16xx
February 23, 2025
This is my second car with John. On both occasions, he has been very helpful. It takes us a while to decide on the right car. John is always patient and never pushy. We will be back On both occasions, he has been very helpful. It takes us a while to decide on the right car. John is always patient and never pushy. We will be back for our next car! More
by James
February 21, 2025
From the moment I contacted Jon he went above and beyond to answer any questions I had, including sending photos of various items on the car not covered in the listing. Jon was extremely communicative and to answer any questions I had, including sending photos of various items on the car not covered in the listing. Jon was extremely communicative and diligent which helped streamline the buying process. When I drove in from 6.5 hrs away the car was immaculately detailed and all the paperwork was ready to go. Jon is passionate about automobiles and has an in-depth knowledge of vehicles beyond what his dealership has in inventory. He is an honest, friendly, easy-going, and straightforward salesman and I highly recommend doing business with him and RBM of Alpharetta. I appreciate that he followed up after my long drive home to ensure I arrived safely. In an era where dealers have hidden fees, I commend RBM for being competitive with their pricing and transparent with all aspects of the car buying process. More
by mnicholson375
Employees Worked With
February 21, 2025
Linda was awesome! Very helpful with explaining the features of the GLE along with comparable vehicles as well. Ask for Linda Luu! Very helpful with explaining the features of the GLE along with comparable vehicles as well. Ask for Linda Luu! More
by Keith Scott
Employees Worked With
February 19, 2025
From the minute I walked in the front door the ladies at the front desk made me feel special—offered me water & snack & let me know Britt would be right with me. The showroom floor was beautiful & clean. the front desk made me feel special—offered me water & snack & let me know Britt would be right with me. The showroom floor was beautiful & clean. More
by Jamie
Employees Worked With
