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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

January 04, 2020

Great buying experience Typically I hate the thoughts of going to a dealership to purchase a new vehicle. However, I was very pleasantly surprised by my recent visit to the More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

RBM of Alpharetta responded

Thank you David. We really appreciate the kind words and thank you for your business. We're delighted to hear Reza could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 03, 2020

Best Dealership This is my 4th car I have bought at RBM Alpharetta, working with David Wang each time. Great Experience each time, whether its sales or the service d More

by bryan.gaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Jan 07, 2020 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

January 03, 2020

Excellent knowledge ,professionalism and service i have purchase many automobiles from John, every trans action has been perfect. will highly recommend John Sauer to anyone ! John is efficient, thoug More

by pcarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jan 07, 2020 -

RBM of Alpharetta responded

Hello, pcarroll We are thrilled to hear John provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 02, 2020

Recent Puchase I went to John and RBM North for our 2nd MB. The process was painless, and very efficient. I expressed to John my time constraints, and he was able More

by jmason_ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jan 07, 2020 -

RBM of Alpharetta responded

Thank you jmason_ga for the wonderful review. We are pleased to hear John took excellent care of you on your visit. Congratulations on your new car! Sincerely, RBM of Alpharetta

January 02, 2020

Exceptional Customer Service Kim Cates is the main reason I have driven Mercedes for years. She is the absolute best service advisor and always goes above and beyond my expectatio More

by mock71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cates
Feb 12, 2020 -

RBM of Alpharetta responded

Thank you very much mock71! We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Kim could provide you with a professional, and engaging service experience. Your complete satisfaction is our priority. Sincerely, RBM of Alpharetta

January 02, 2020

Salesman of the Year! Excellent experience thanks to Bill Favini, who took care of all the details in a very professional, knowledgeable and friendly manner. He listened to More

by mock71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

RBM of Alpharetta responded

Thank you mock71. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Sincerely, RBM of Alpharetta

January 02, 2020

Amazing Service!!!!! Had the BEST experience working with Kyle to help me purchase my first car. He was on top of everything throughout the whole process, and kept me in t More

by oliviastanziale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

RBM of Alpharetta responded

Hello Olivia! Thank you for the kind words about RBM of Alpharetta! We are delighted to hear that Kyle took care of you and provided you with the best first car buying experience! Congrats on your new car and we look forward to seeing you for service. Happy driving! RBM of Alpharetta

January 02, 2020

Very satisfied, recommend to everyone. I have had a few other dealership experiences before, that being said this was the best one by far! Terri, Lisa, and Neil are awesome! Everyone else also helping made More

by gcb.2309
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil, Terri Reese
Jan 07, 2020 -

RBM of Alpharetta responded

Thank you for your kind words and business! We hope Terri and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

January 01, 2020

Kyle was incredible! He made the transaction of our new car quick and easy. He even apologized for things he couldn’t control. Just Awesome! More

by Syretta23
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Jan 07, 2020 -

RBM of Alpharetta responded

Thank you Syretta23! We strive to make your experience the best it can be and we are glad to hear that Kyle was able to provide you with the experience you deserve! Thank you, RBM of Alpharetta

January 01, 2020

Great knowledgeable salesman Rich did a fantastic job. He really took his time to explain everything and answer all my questions. I would recommend him to everyone. The whole More

by Mattrossi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Jan 07, 2020 -

RBM of Alpharetta responded

Hello, Mattrossi, Thank you for taking the time to share your experience with us. We are happy to hear that Rich provided you with such a great experience! Happy driving, RBM of Alpharetta

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