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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
December 29, 2019
Excellent sales experience at RBM Alpharetta! We had an excellent sales experience with Rich Alder! Bought the new GLB right off the showroom floor- Rich and the team were efficient and made the p We had an excellent sales experience with Rich Alder! Bought the new GLB right off the showroom floor- Rich and the team were efficient and made the process easy! More
by jac0
Employees Worked With
Sharon Thompson, Rich Alder
December 27, 2019
Remarkable experience!! Working with Kyle Edson and the CPO Team at RBM of Alpharetta was the easiest car buying experience that I have ever had. We wanted a specific car whi Working with Kyle Edson and the CPO Team at RBM of Alpharetta was the easiest car buying experience that I have ever had. We wanted a specific car which we found difficult to locate and after talking to Kyle he found it for us at a price lower than we expected and gave us a great value for our MB trade-in. Super easy, very professional and personable. Totally no pressure. Would highly recommend both Kyle and the dealership without reservation. More
by Bob M.
December 27, 2019
Working with Sheaffer was a seamless transaction. Top notch service and a pleasure to deal with! I would recommend Sheaffer and the team at RBM to anyone! notch service and a pleasure to deal with! I would recommend Sheaffer and the team at RBM to anyone! More
by nhalelaw
Employees Worked With
December 27, 2019
Great experience working with Kyle Edson over at RBM of Alpharetta. Kyle made us feel comfortable from the beginning and made sure all of our questions were answered. I highly recommend Kyle and the entire Alpharetta. Kyle made us feel comfortable from the beginning and made sure all of our questions were answered. I highly recommend Kyle and the entire team at RBM. Great job! More
by Andre
December 26, 2019
First Class! Great experience. Kyle Edson was knowledgable, responsive and a good listener. He made the car buying experience a pleasure. Not the closest dealer Great experience. Kyle Edson was knowledgable, responsive and a good listener. He made the car buying experience a pleasure. Not the closest dealer to my home but worth the drive. More
by Mike
December 26, 2019
Ramona Razavi is amazing! Bought my 2nd Mercedes from Ramona in the past 2 years. She is the most detailed, knowledgeable and patient salesperson that I have ever worked with. Bought my 2nd Mercedes from Ramona in the past 2 years. She is the most detailed, knowledgeable and patient salesperson that I have ever worked with. More
by wmroese1
Employees Worked With
Sharon Thompson, Ramona Razavi
December 23, 2019
Five stars for Rich Alder and RBM of Alpharetta Rich Alder got us the brand new Mercedes GLB (off the showroom floor) and was able to do the delivery for us the same day. They were slammed that day, Rich Alder got us the brand new Mercedes GLB (off the showroom floor) and was able to do the delivery for us the same day. They were slammed that day, but we were able to get the exact car we wanted at a very reasonable price, and had fun hanging out with him too! Finance we equally painless and enjoyable. A great experience all around, and we love our new GLB! More
by jscheidt
Employees Worked With
Sharon Thompson, Rich Alder
December 22, 2019
No pressure experience when dealing with Kyle Edson First time we have felt no pressure in buying a car! Kyle Edson did such a great job in showing us the latest technology and made the whole process s First time we have felt no pressure in buying a car! Kyle Edson did such a great job in showing us the latest technology and made the whole process so easy that we went ahead and traded our car before heading back to Florida. More
by ralph fernandez
December 22, 2019
Dan Berry was great! We wanted to get in and out quickly. We had researched before getting to the dealership. Dan provided all the loan paperwork before we came in to finalize the deal which helped tremendou We had researched before getting to the dealership. Dan provided all the loan paperwork before we came in to finalize the deal which helped tremendously. He was very knowledgeable and very helpful. Great job RBM! More
by Gnewall
Employees Worked With
December 22, 2019
Purchased used car Great experience at this dealership. Rich was easy to work with and very fair. Car was very clean and presented well. Process of buying the car was v Great experience at this dealership. Rich was easy to work with and very fair. Car was very clean and presented well. Process of buying the car was very fast and efficient. More
by Bcdew
Employees Worked With
Rich Alder
