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RBM of Alpharetta
Alpharetta, GA
5,779 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,779 reviews
December 14, 2019
great shopping experience Ramona did a great job for matching discounts from other dealerships when I show the proof. Love the car I got and hope the service RBM offers will al Ramona did a great job for matching discounts from other dealerships when I show the proof. Love the car I got and hope the service RBM offers will also impress me in the future. More
by zhangzeyu19911215
Employees Worked With
Ramona Razavi
December 13, 2019
This is my 3rd purchase from RBM Alpharetta; David Wang is nothing short of AMAZING!! His outstanding service has cemented my loyalty to RBM Alpharetta. is nothing short of AMAZING!! His outstanding service has cemented my loyalty to RBM Alpharetta. More
by Monty Willis
Employees Worked With
David Wang
December 13, 2019
RBM of Alpharetta - particularly Kagan Scott, were absolutely amazing. I came to Kagan with a really non-ordinary situation. Not only did Kagan work tirelessly to help me, so did the rest of the staff absolutely amazing. I came to Kagan with a really non-ordinary situation. Not only did Kagan work tirelessly to help me, so did the rest of the staff. Kagan even worked on his day off to help make the deal happen. Being that we communicated via text and email for the bulk of the deal, this was extraordinary. I came over 120 miles to pick up my vehicle. That's shows you how excellent the service was. Kudos to RBM and Kagan Scott! More
by JC238
Employees Worked With
Sharon Thompson, Kagan Scott
December 13, 2019
Great service! Kyle Edson of RBM of Alpharetta did a great job helping me with a Pre-Owned GL450. Absolutely love the car and Kyle did a great job with everything!! Kyle Edson of RBM of Alpharetta did a great job helping me with a Pre-Owned GL450. Absolutely love the car and Kyle did a great job with everything!!! More
by jmurphyclothing
December 13, 2019
Couldn't have asked for a better experience. Jeff Twiggs is the best! No pressure, honest answers, truly was looking out for my auto needs! is the best! No pressure, honest answers, truly was looking out for my auto needs! More
by tim.beard
December 12, 2019
Great Experience We had a great experience with John. He was very attentive, helped us work through our needs, and was diligent about following up when we had addition We had a great experience with John. He was very attentive, helped us work through our needs, and was diligent about following up when we had additional questions after leaving the dealership. I look forward to our next experience with John and RBM of Alpharetta. More
by srjourdain
Employees Worked With
John Sauer
December 11, 2019
Awesome experience with Steve on the service. He is very helpful and fixed all the issues. Completely satisfied with the overall experience. Will recommend to others as well helpful and fixed all the issues. Completely satisfied with the overall experience. Will recommend to others as well More
by George Augustine
Employees Worked With
Steve Byrd
December 11, 2019
Excellent service department, Steve Byrd is great at his job! Every visit I am greeted promptly, feel he really listens to my concerns and is knowledgeable about how to address the problem. I Never have to job! Every visit I am greeted promptly, feel he really listens to my concerns and is knowledgeable about how to address the problem. I Never have to wait long and He provides excellent communication throughout . Highly recommended! More
by Jennifer.siefert
Employees Worked With
Steve Byrd
December 11, 2019
I had a wonderful experience at RBM of Alpharetta. I went in on a Saturday morning, and was assisted within 5 minutes of arriving. My sales consultant was Bill, who was so helpful and knowledgeable. When we in on a Saturday morning, and was assisted within 5 minutes of arriving. My sales consultant was Bill, who was so helpful and knowledgeable. When we were done test driving he asked me how soon I was looking to purchase a car, which I loved because he wasn’t pushy like the typical car salesman. Within a couple hours I got a trade-in offer on my car, got approved for a lease, got educated on all the features of my car, and drove off with my 2019 CLA 250. Thank you so much to Bill, Tom, and Diane for all of your help. More
by Julia E.
December 10, 2019
Professional and Fast All I can say , its a pleasure working with Sheaffer , very professional . He help me in the past couple of times and always super happy with he deals All I can say , its a pleasure working with Sheaffer , very professional . He help me in the past couple of times and always super happy with he deals we did . Great service Thank you More
by Roman
Employees Worked With
