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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

October 10, 2019

John is excellent, good purchaing experience John has been very helpful throughout my purchasing process and made sure i get all the needed information quickly and helped me to make my decisions More

by Brijesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Oct 10, 2019 -

RBM of Alpharetta responded

Thank you Brijesh. We really appreciate the kind words and thank you for your business. We're delighted to hear John could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 09, 2019

great dealership I've worked with RBM for a couple years now. I leased my MB from another dealer but have used RBM for all my service and even decided to buy out my le More

by jasmith73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Oct 25, 2019 -

RBM of Alpharetta responded

Thank you jasmith73 for the wonderful review. We are pleased to hear that John took excellent care of you on your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

October 08, 2019

Excellent Service Absolutely no drama. Worked with Ramona on the deal. She did work with us patiently and explained all the options. Same with Sharon also. Very satisfi More

by PTVenkata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Ramona Razavi
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you for your business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

October 08, 2019

My car buying experience at RBM of Alpharetta was Excellent Kyle Edson of RBM of Alpharetta made our car buying experience helpful, informative, and easy to arrive at a key decision. My wife and I purchased a More

by Our GLC 300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
October 08, 2019

Outstanding! Outstanding customer service by the entire organization. Terri Reese, my sales contact, was especially helpful. I really can't say enough about her. More

by Jason Cone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Reese
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you very much Jason Cone . We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Terri could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 07, 2019

Good experience I was pleased with the recent process when we purchased our vehicle. John was clearly experienced and professional even though it took several days t More

by AD
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, John Sauer
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you very much AD! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear John took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

October 06, 2019

Jeff Twiggs at RBM of Alpharetta made buying our car a pleasurable and streamlined experience! From beginning to end, he was a true professional. Thanks Jeff and RBM! More

by jeh
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Jeff and the rest of our dealership can continue to delight you. Your complete satisfaction is our priority. Happy driving! Sincerely, RBM of Alpharetta

October 06, 2019

Steve Byrd gets the job done right‼️ Been with MB Alpharetta for 7 years now and Steve Byrd takes careof the person & the car highly professionally and gets the job done correctly every More

by C. Lambrou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you C. Lambrou for the wonderful review. We are pleased to hear that Steve took excellent care of you on your visit. Your 100% satisfaction is our priority, and we do what we can to ensure that the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 06, 2019

John done a great job working with us on purchasing our vehicle. Recommend highly! He was caring and patient when it come to working with my wife and I. More

by Happy Camper
Recommend Dealer
Yes
Employees Worked With
John Sauer
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you very much Happy Camper! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you and your wife on your visit. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

October 06, 2019

Awesome experience from beginning all the way thru to finance. Both Jeff and Sharon we’re extremely helpful and made buying a vehicle an enjoyable experience. More

by Dglover521
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you Dglover521 for the wonderful review. We are pleased to hear that Jeff, and Sharon took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

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