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RBM of Alpharetta
Alpharetta, GA
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,799 reviews
October 10, 2019
John is excellent, good purchaing experience John has been very helpful throughout my purchasing process and made sure i get all the needed information quickly and helped me to make my decisions John has been very helpful throughout my purchasing process and made sure i get all the needed information quickly and helped me to make my decisions More
by Brijesh
Employees Worked With
John Sauer
October 09, 2019
great dealership I've worked with RBM for a couple years now. I leased my MB from another dealer but have used RBM for all my service and even decided to buy out my le I've worked with RBM for a couple years now. I leased my MB from another dealer but have used RBM for all my service and even decided to buy out my lease at RBM. The customer service has been excellent. John Sauer worked with me to get the lease buyout prepared and made the process as painless as possible. Overall the experience was great. More
by jasmith73
Employees Worked With
John Sauer
October 08, 2019
Excellent Service Absolutely no drama. Worked with Ramona on the deal. She did work with us patiently and explained all the options. Same with Sharon also. Very satisfi Absolutely no drama. Worked with Ramona on the deal. She did work with us patiently and explained all the options. Same with Sharon also. Very satisfied. More
by PTVenkata
Employees Worked With
Sharon Thompson, Ramona Razavi
October 08, 2019
My car buying experience at RBM of Alpharetta was Excellent Kyle Edson of RBM of Alpharetta made our car buying experience helpful, informative, and easy to arrive at a key decision. My wife and I purchased a Kyle Edson of RBM of Alpharetta made our car buying experience helpful, informative, and easy to arrive at a key decision. My wife and I purchased a new Mercedes from Kyle and we both were amazed at the car buying experience from the first moment we arrived at the dealership until the drive home with our new Mercedes. Would I buy another car from RBM of Alpharetta, absolutely YES. More
by Our GLC 300
October 08, 2019
Outstanding! Outstanding customer service by the entire organization. Terri Reese, my sales contact, was especially helpful. I really can't say enough about her. Outstanding customer service by the entire organization. Terri Reese, my sales contact, was especially helpful. I really can't say enough about her. Terri was professional, responsive, personable, friendly, and patient. She treated me like a family member. I strongly recommend Teri and the entire team at RBM of Alpharetta. More
by Jason Cone
Employees Worked With
Terri Reese
October 07, 2019
Good experience I was pleased with the recent process when we purchased our vehicle. John was clearly experienced and professional even though it took several days t I was pleased with the recent process when we purchased our vehicle. John was clearly experienced and professional even though it took several days to close. More
by AD
Employees Worked With
Tom Ahern, John Sauer
October 06, 2019
Jeff Twiggs at RBM of Alpharetta made buying our car a pleasurable and streamlined experience! From beginning to end, he was a true professional. Thanks Jeff and RBM! pleasurable and streamlined experience! From beginning to end, he was a true professional. Thanks Jeff and RBM! More
by jeh
Employees Worked With
October 06, 2019
Steve Byrd gets the job done right‼️ Been with MB Alpharetta for 7 years now and Steve Byrd takes careof the person & the car highly professionally and gets the job done correctly every Been with MB Alpharetta for 7 years now and Steve Byrd takes careof the person & the car highly professionally and gets the job done correctly every time. Thanks to Steve and all the great people there at MB Apharetta ?? More
by C. Lambrou
Employees Worked With
Steve Byrd
October 06, 2019
John done a great job working with us on purchasing our vehicle. Recommend highly! He was caring and patient when it come to working with my wife and I. vehicle. Recommend highly! He was caring and patient when it come to working with my wife and I. More
by Happy Camper
Employees Worked With
John Sauer
October 06, 2019
Awesome experience from beginning all the way thru to finance. Both Jeff and Sharon we’re extremely helpful and made buying a vehicle an enjoyable experience. finance. Both Jeff and Sharon we’re extremely helpful and made buying a vehicle an enjoyable experience. More
by Dglover521
