RBM of Alpharetta

Service Experience is top notch I've had our GLK serviced here a few times with different Service advisors and Joe Stieren has been super helpful and honest. I recommend this dealer I've had our GLK serviced here a few times with different Service advisors and Joe Stieren has been super helpful and honest. I recommend this dealership and service to anyoen. More

THE BEST! I was referred to RBM of Alpharetta after I totaled my previous vehicle. Honestly, going with RBM was the best decision I could’ve made in regards to I was referred to RBM of Alpharetta after I totaled my previous vehicle. Honestly, going with RBM was the best decision I could’ve made in regards to finding a new vehicle. I knew I wanted the same car as my previous (GLA250, 2018), however this time I was shooting for a 2019. Ms. Pamela Banda was absolutely exceptional! She was kind, attentive and thorough. She listened to and exceeded all of my needs! Thanks to Pamela and Lisa Brenan, who was also awesome as well, I was able to get the vehicle I wanted with a deal better than before! Buying my newest car to date at RBM was a great experience, I now plan to continue going to RBM for all of my future vehicles! More

BEST BUYING EXPERIENCE If you are in the market for a new car, RBM of Alpharetta is the only place I would recommend. I have been dealing with my rep, Reza, for the last 10+ If you are in the market for a new car, RBM of Alpharetta is the only place I would recommend. I have been dealing with my rep, Reza, for the last 10+ years. They make you feel comfortable and calm in what could be a stressful process. They do not push add on products to make an extra dime off the customer. All of the employees are so welcoming and kind. They will work to get you the best possible number. I cannot recommend this dealership, especially Reza, enough! You will not be disappointed with the quality of their products and people at this dealership! More

Wonderful experience! I worked with Gwen on my new car lease. Gwen is a real professional, very knowledgeable and courteous. She was excellent in every way and I highly rec I worked with Gwen on my new car lease. Gwen is a real professional, very knowledgeable and courteous. She was excellent in every way and I highly recommend her! More

Super Service My car was totaled and I bought a used car still under warranty from another dealership (not Mercedes). There were a couple minor things that needed t My car was totaled and I bought a used car still under warranty from another dealership (not Mercedes). There were a couple minor things that needed to be fixed so I took my new used car to MB in Alpharetta. Steve Byrd and his assistants (Toby) were super. They did everything in a timely basis with no questions asked. Super friendly and very polite. Great place to do business which I plan to do in the future. More

Understanding of what customer service is all about!! Melissa Denewellis has never once made me feel like I was just another number or transaction! She puts her clients first and it shows through her serv Melissa Denewellis has never once made me feel like I was just another number or transaction! She puts her clients first and it shows through her service. Melissa is extremely knowledgeable and just overall a fantastic young woman! Thank you Melissa for all your hard work and honesty! You truly are an exception person and service consultant! More

Melissa is the best As my title states Melissa is the best. She understood my time was valuable as well as she was professional. I had an issue with my car and she explai As my title states Melissa is the best. She understood my time was valuable as well as she was professional. I had an issue with my car and she explained in detail what they're going to do as well as executed the plan. Couldn't ask for better service. More

John Sauer is The Man I've purchased/leased at least 5 cars from John Sauer. I appreciate his cut to the chase style and the way he makes buying or leasing a car incredibly I've purchased/leased at least 5 cars from John Sauer. I appreciate his cut to the chase style and the way he makes buying or leasing a car incredibly painless. He'll find me the car I want, even it it means looking across the country to track it down, or building one from scratch. If he presents an option that I don't care for, he immediately discards it and finds the option I'm looking for. I can't say enough about how much I love working with him when its time for me to get a new car. I've price-shopped and I always get a straight no-nonsense deal from John Sauer. He has never steered me wrong. Thank you John! More

Thanks for such a wonderful experience Reza! Reza Azizi has always been and continues to be the consummate professional! He takes the time to find exactly what we are looking for and make the t Reza Azizi has always been and continues to be the consummate professional! He takes the time to find exactly what we are looking for and make the transaction stress-free and completely enjoyable. Additionally, long after signing he continues to make sure that we have no needs and that our experience with RBM continues to be exceptional! I highly recommend both RBM Alpharetta and Reza to anyone looking to buy/lease a Mercedes. I know he’ll take great care of you too! More

New/Used - A great buyers experience The RBM team made it fun and effortless to purchase my new car. With a no pressure environment, they helped me learn more about the brand, vehicles, a The RBM team made it fun and effortless to purchase my new car. With a no pressure environment, they helped me learn more about the brand, vehicles, and features. Once I decided to purchase, I was able to take care of most details remotely and pick up my car with everything ready to sign. Overall, they are customer-first focused and delightful to work with. More