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RBM of Alpharetta
Alpharetta, GA
5,809 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,809 reviews
August 16, 2019
Seamless and enjoyable experience. Kyle Edson was my sales guy and he was super friendly and knowledgeable. I highly recommend this dealership! He really went to work for me and got me Kyle Edson was my sales guy and he was super friendly and knowledgeable. I highly recommend this dealership! He really went to work for me and got me a great deal! He was very patient with me while I was trying to make up my mind on the perfect vehicle for me. The entire experience was great! More
by wendig
August 16, 2019
Great used-car experience (non-Mercedes) Vadim was a great sales rep, patient and willing to discuss various structures and offer for the car I ultimately bought. No high pressure tactics - w Vadim was a great sales rep, patient and willing to discuss various structures and offer for the car I ultimately bought. No high pressure tactics - we went back and forth for about a month. Worked hard to answer all my questions and was respectful of my time and space. Tom in finance was awesome too. No games like other dealers, didn't try to sneak anything in or pressure me into anything. Straightforward and efficient. Used car I bought wasn't a Mercedes - but if I was thinking about a Mercedes, would definitely come here. More
by question1234
August 15, 2019
Best Car Buying Experience Ever!! From the moment we were greeted by our sales consultant, John Sauer, who by the way was the most knowledgeable on all the different MB models , we fel From the moment we were greeted by our sales consultant, John Sauer, who by the way was the most knowledgeable on all the different MB models , we felt that we were in good hands. John was such a pleasant guy to deal with and .he took the time to thoroughly explain the differences to help determine which model would best suit our needs . Most importantly we never felt any pressure through the whole car buying experience and everything went smoothly. We will definitely recommend John and RBM of Alpharetta. More
by Tripoli888
Employees Worked With
Tom Ahern, Diane Evans, John Sauer
August 15, 2019
Great service- My service advisor- Steve Byrd was very prompt, respectful of my time and took very good care if me! I never take my car anywhere except to RBM for se My service advisor- Steve Byrd was very prompt, respectful of my time and took very good care if me! I never take my car anywhere except to RBM for service!! More
by Lauren26@
Employees Worked With
Steve Byrd
August 14, 2019
Best dealership ever This dealership is the best, they are friendly, our sales man was Vadim Russu he is the best, he helped us a lot he explained it really well, finally This dealership is the best, they are friendly, our sales man was Vadim Russu he is the best, he helped us a lot he explained it really well, finally we bought our sprinter thank you a gain. More
by Babu
August 14, 2019
Professional and honest Steve Byrd is always professional and courteous. I have an older Benz that I have serviced and he’s honest on what I need to spend my money on with it Steve Byrd is always professional and courteous. I have an older Benz that I have serviced and he’s honest on what I need to spend my money on with it being an older vehicle. More
by BenzOwner
Employees Worked With
Steve Byrd
August 14, 2019
Great service always Steve Byrd is always helpful. He’s been servicing my vehicles for years and I have always been satisfied. He’s always honest and professional. Steve Byrd is always helpful. He’s been servicing my vehicles for years and I have always been satisfied. He’s always honest and professional. More
by MercedezOwnerSince2000
Employees Worked With
Steve Byrd
August 13, 2019
Great dealership I have been using RBM of Alpharetta for my Mercedes vehicles for over ten years and have always received great service. Steve Byrd keeps me well infor I have been using RBM of Alpharetta for my Mercedes vehicles for over ten years and have always received great service. Steve Byrd keeps me well informed and updated regarding both my vehicles. More
by Ron
Employees Worked With
Steve Byrd
August 11, 2019
Simply Excellent! Prompt, courteous, accommodating and excellent service experience from beginning to end! They never disappoint and make sure you are well take care of Prompt, courteous, accommodating and excellent service experience from beginning to end! They never disappoint and make sure you are well take care of no matter what is going on. Everyone works really well together here! More
by MJandDJ
August 10, 2019
Scheduled A service Service advisor greeted me, reviewed work to be performed, looked after two additional items I mentioned and finished the service in the appropriate t Service advisor greeted me, reviewed work to be performed, looked after two additional items I mentioned and finished the service in the appropriate time allotted. More
by Dr.J
Employees Worked With
Joseph Stieren
