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RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,806 reviews

March 15, 2019

The Complete Package Vadim Russu at RBM of Alpharetta, was completely professional as well as personable. I felt I was in good hands the whole way through the process. H More

by BBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Mar 16, 2019 -

RBM of Alpharetta responded

Hello, BBB! We are thrilled to hear Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 15, 2019

Excellent Customer Service Terri was wonderful & we enjoyed an excellent car buying experience with her!! She took care of everything and quickly made us feel like family. I w More

by Gammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Terri Reese
Mar 15, 2019 -

RBM of Alpharetta responded

Thank you very much Gammie. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Terri could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 12, 2019

"Awesome Experience, Awesome Car !!" I had a really awesome experience when I purchased my Mercedes from RBM of Alpharetta, thanks to Ramona the Sales Representative. She was very courteo More

by Vito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Mar 12, 2019 -

RBM of Alpharetta responded

Thank you Vito. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 12, 2019

Experience with trading in car and leasing another I had a very pleasant experience with my leasing of a vehicle. It was very enjoyable as far as the efficiency and little amount of time the process More

by cat56
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Pamela Banda
Mar 12, 2019 -

RBM of Alpharetta responded

Hello, cat56. We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 12, 2019

Top notch! We are so happy with our experience at RBM of Alpharetta! Their professionalism and customer service excelled any expectations. Michael Pietrzak, went More

by Luisa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Michael Pietrzak
Mar 12, 2019 -

RBM of Alpharetta responded

Thank you Luisa123. We really appreciate the kind words and thank you for your business. We're delighted to hear Michael and Sharon could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 11, 2019

A Dealer Representative That Will Go That Extra Mile For You If your looking for an Incredible Experience in buying a new or used car then you have no other choice than to work with Kagan Scott at RBM of Alphare More

by scotty3154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Kagan Scott
Mar 12, 2019 -

RBM of Alpharetta responded

Thank you very much scotty3154. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kagan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 09, 2019

Go see David Wang If you are looking for a hassle free, no games environment, this is it. We have purchased 5 cars from David and each time he has exceeded our expectat More

by Jr4115
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
Mar 09, 2019 -

RBM of Alpharetta responded

Thank you, Jr 4115, for the kind words about RBM of Alpharetta. We're delighted to hear David took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 09, 2019

Excellent Service Walked in thinking about buying a car, walked out with a car. K ole was easy to work with, completely professional and knows his stuff. I would highl More

by Lisa S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon the financial person was awesome also, I was busy on my phone which I'm sure was rude but duty calls and she was very patient. Dianne front office was very friendly as well.
Mar 12, 2019 -

RBM of Alpharetta responded

Thank you very much Lisa S! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle and Sharon took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

March 09, 2019

Mercedes-Benz GLE Got my first vehicle here, really good conditions! Everything were smooth and nice. Great experience, nice dealer, good deal! I’ll recommend this deal More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Mar 12, 2019 -

RBM of Alpharetta responded

Hello, Jerry! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 07, 2019

2010 Lexus ES350 Car was in excellent shape as I was told on phone. Very enjoyable experience throughout. Sales and finance was great and got us on the quick. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Michael Pietrzak
Mar 07, 2019 -

RBM of Alpharetta responded

Hello, Randy! We are thrilled to hear Michael and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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