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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

January 12, 2019

CPO GLE 350 4Matic My Wife and I were looking for a CPO GLE 350 car, visited the dealership last week and met with Bill Favini, we were so fortunate to met him, he was v More

by chaparala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

RBM of Alpharetta responded

Thank you very much, chaparala! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Bill took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

January 11, 2019

Great Experience My Wife had been searching for a GLC coupe and we came by to see if they had any in stock. We met David Wang for the first time and his service, pleas More

by MB review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Wang
Jan 12, 2019 -

RBM of Alpharetta responded

Thank you, MB review. We really appreciate the kind words and thank you for your business. We're delighted to hear that David could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 11, 2019

Kyle Edson was excellent We enjoyed our experience with Kyle very much, he was professional and super personal. Thank you!! I look forward to being a long time customer in t More

by McKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

RBM of Alpharetta responded

Thank you, McKay for the kind words about RBM of Alpharetta. We're delighted to hear that Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

January 11, 2019

Exceptional Experience and Unparalleled Customer Care I just purchased my first Mercedes from Vadim Russu at RBM of Alpharetta. I must say Vadim delivered an exceptional experience! He was knowledgeable, More

by LDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

RBM of Alpharetta responded

Thank you, LDM. We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 09, 2019

So easy Dan helped me to find the right car for me. He is easy to work with. I feel like I met a new friend, not just a quick sale. Thank you Dan for being More

by DBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

RBM of Alpharetta responded

Hello, DBA! We are thrilled to hear that Dan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 09, 2019

Great customer service Very nice salesman and very knowledgeable about the vehicles. Helped look at multiple vehicles and test drove multiple vehicles and worked with me unt More

by Carguy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

RBM of Alpharetta responded

Thank you, Carguy2 for the wonderful review. We are pleased to hear that we took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

January 09, 2019

Outstanding service and attention My experience with RBM was excellent. I was contacted by Andy Sayers after my online inquiry regarding the ML-Class vehicle that I was interested in. More

by Rjaxon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Jan 10, 2019 -

RBM of Alpharetta responded

Thank you, Rjaxon. We really appreciate the kind words and thank you for your business. We're delighted to hear that Andy could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 09, 2019

Vadim was excellent and provided great customer service I was looking for a specific used 2016 Mercedes Benz and got it quickly. Vadim Russu from RBM of Alpharetta helped me from beginning to end. He was e More

by KC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 09, 2019

Used S550 .Fantastic buying experience. Jeff, Ramona and the rest of the team were very helpful. They are very knowledgeable and professional. Smooth and effic More

by Trung
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Tom Ahern
Jan 09, 2019 -

RBM of Alpharetta responded

Thank you very much, Trung! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff and Ramona took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

January 08, 2019

First place I wanted to shop for a car Searched online and RBM seemed to be the place to go. A very nice place that treated you with class. i met Ramona Razavi and she was sweet and very k More

by Greg W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jan 09, 2019 -

RBM of Alpharetta responded

Thank you, Greg W. for the kind words about RBM of Alpharetta. We're delighted to hear that Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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