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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

October 15, 2018

BEST SERVICE EXPERIENCE EVER!! I cannot even begin to tell you how extremely pleased I am with the exceptional service I received from Service Advisor, Igor Markovic. Igor is the c More

by bobscag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Markovic
Oct 18, 2018 -

RBM of Alpharetta responded

Thank you for the wonderful review. We are pleased to hear that Igor took excellent care of you on your visit. We look forward to seeing you for service and happy driving! Sincerely, RBM of Alpharetta

October 15, 2018

Great experience in buying the car RBM of Alpharetta is the best car dealership I have ever worked with. No drama. No games with pricing. They were straight forward. Terri Reese, the sa More

by Suri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Reese
Oct 18, 2018 -

RBM of Alpharetta responded

Thank you very much, Suri! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Terri could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 15, 2018

Amazing service David Wang, Peter Levey & Lisa Brennan you guys rock!! Amazing service friendliness & all round an unbelievable experience in buying my husbands Merc More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Levey , David Wang
Oct 18, 2018 -

RBM of Alpharetta responded

Thank you, Michelle. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 14, 2018

Smooth Sailing! Kagan Scott made my vehicle purchase a seamless process. He listened to me when I said I was qualified with Capital One and didn't want any hassle. He More

by Missy1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Oct 18, 2018 -

RBM of Alpharetta responded

We are thrilled to hear that Kagan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

October 10, 2018

Leasing David Wang makes buying/leasing a car a pleasurable experience. I have been dealing with David for more than 10 years & hopefully many more years to More

by jmeasroch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
Oct 18, 2018 -

RBM of Alpharetta responded

Thank you very much, jmeasroch! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that David took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

October 09, 2018

Excellent all around experience! Mr. Kagan Scott made my selection and finance process super easy, transparent, exciting and enjoyable while buying my first car. I will definitely be More

by Carlover224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Kagan Scott
Oct 18, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Kagan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

October 08, 2018

MB GLC300 2019! Jeff was extremely patient with us & found us a car with all the features that we wanted. We’re very happy with his customer service. More

by AmyMerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Oct 18, 2018 -

RBM of Alpharetta responded

Thank you, AmyMerc. We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 08, 2018

From the first phone call I called RBM to inquire about a car I saw online. Pam Banda received my call and was so helpful and knowledgeable! I was delighted to meet Pam in pers More

by T.Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda, Melissa Denewellis
Oct 17, 2018 -

RBM of Alpharetta responded

Hello, T.Robinson! We are thrilled to hear that Pam and the team provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

October 07, 2018

Amazing Purchase Experience Everyone at RBM of Alpharetta was very friendly and helpful making this an amazing purchase experience! Jeff Twiggs and Kyle Edson worked together a More

by jvlayne02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

RBM of Alpharetta responded

Thank you very much for your kind words! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle and Jeff took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

October 07, 2018

3rd car bought here - Serviced cars here since threy opened. David Wang makes buying a car easy. No xx, knows the buyer and works within buyers thinking patterns without playing mind, money, car or market games More

by andrewbrummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Kendall Parks
Oct 17, 2018 -

RBM of Alpharetta responded

Thank you, andrewbrummer for the kind words about RBM of Alpharetta. We're delighted to hear that David took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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