RBM of Alpharetta

Excellent Customer Service My wife and I had the pleasure of working with Ramona Razavi. She was a pleasure to work with and was extremely helpful pre-sale, during the sale and My wife and I had the pleasure of working with Ramona Razavi. She was a pleasure to work with and was extremely helpful pre-sale, during the sale and even post-sale. More

Kagan Scott is amazing and made my new car purchase so easy! I recently purchased a vehicle from RBM of Alpharetta through Kagan Scott. My entire experience was very comfortable and transparent. By the end of th I recently purchased a vehicle from RBM of Alpharetta through Kagan Scott. My entire experience was very comfortable and transparent. By the end of the process, I felt extremely confident in my purchase. Kagan was very knowledgeable about the automotive industry as a whole which was a big plus for me - he wasn’t siloed into only having information on Mercedes-Benz vehicles which I find is rare. I really enjoyed my experience, and I felt valued from the moment I walked trough the door. True 5 star service and experience! Tom Ahern also made my financing experience easy, quick and painless. I was in and out in no time. Great folks! More

Purchased a CPO Ramona was more then patient with the whole process. She listened to all my needs. The concierge was also very helpful at explaining the technology in Ramona was more then patient with the whole process. She listened to all my needs. The concierge was also very helpful at explaining the technology in the car. More

Best Purchase Experience Kagan Scott allowed for this buying experience to be incredibly easy-going. He seemed to be genuinely interested in getting the right vehicle and gett Kagan Scott allowed for this buying experience to be incredibly easy-going. He seemed to be genuinely interested in getting the right vehicle and getting the best price for me. He provided sound recommendations and made sure all of our needs were met. Very charismatic and easy to talk to individual. I would highly recommend Kagan to anyone coming to RBM Alpharetta. More

Ml350 Efficient, friendly and thrustworthy sales experience. No hassel with test driving experience, sound recommendations, nothing oversell, listen to cus Efficient, friendly and thrustworthy sales experience. No hassel with test driving experience, sound recommendations, nothing oversell, listen to customer needs from all sale team, sales person genuinely interested in getting the right vehicule. More

Easiest, Best Purchase Experience of My Life I told Ramona from the beginning that I did not want to spend all day at the dealership. She took care of everything before I arrived. I was in and ou I told Ramona from the beginning that I did not want to spend all day at the dealership. She took care of everything before I arrived. I was in and out in under 2 hours from start to finish. Easy, pain free, and no surprises or high pressure sales. Highly recommended. More

Buying A Mercedes-Benz I could have not picked a better sales person than Ramona. It seems like she bent over backwards to help us it was a very good experience. I could have not picked a better sales person than Ramona. It seems like she bent over backwards to help us it was a very good experience. More

4th Merc in a row from RBM Great dealership, fair price. My rep is Andy Sayer, and he was a pleasure to deal with. Found the car I was looking for and made the purchase easy. Great dealership, fair price. My rep is Andy Sayer, and he was a pleasure to deal with. Found the car I was looking for and made the purchase easy. More

Over charged for no work I had some work done on my car by the Merced’es Benz in East Cobb & Mahlones European Imports. I still was smelling gas, so I took it here. Steve in t I had some work done on my car by the Merced’es Benz in East Cobb & Mahlones European Imports. I still was smelling gas, so I took it here. Steve in the service department charged me $142 for a visual inspection & $59 to put gas tank on full. He said no leak pick up the car. I asked why the charge $142 for a visual inspection he said he needed to pay the technichican for looking at it. I was applaud! I then asked if he could just knock off this fee if I had him to put on crank shaft censor. He explained it would be another diagnostic fee plus parts labor & possible other fees. I’m so done with Mercedes Benz of Alpharetta! I drove an hour to pick up my car and it stopped on me outside the dealship! I’m done & im dissatisfied. I spoke with the service manager he confirmed it was driven 4 miles while in their care, and the fumes maybe residual from the fuel tank replacement that had been done. I told him my grand baby rides in my back seat. He said come back should any concerns arise😡. Obviously he wasn’t listen to me either...Mercedes Benz Dealers need to do better. More

First time MB owner I recently purchased my first ever Mercedes Benz. The car buying experience at RBM of Alpharetta was a pleasure. Michael went out of his way to get me I recently purchased my first ever Mercedes Benz. The car buying experience at RBM of Alpharetta was a pleasure. Michael went out of his way to get me the car I wanted, bringing it in from Alabama! Everyone I had contact with at the dealership was professional and extremely helpful. More