RBM of Alpharetta

Great experience! We recently purchased a GLA 250 from Vadim! He was extremely knowledgeable and courteous. He helped us through the process from start to finish. We hi We recently purchased a GLA 250 from Vadim! He was extremely knowledgeable and courteous. He helped us through the process from start to finish. We highly recommend him as your future sales associate at RBM. We visited other dealerships and were disappointed with their service. It was refreshing to have a salesman who answered all our questions and had superior follow-up. We will definitely use Vadim and RBM for future vehicle purchases. More

100K service Always top notch prompt service with no surprises. Knowledgeable service team who take the time to explain things in simple understandable terms for t Always top notch prompt service with no surprises. Knowledgeable service team who take the time to explain things in simple understandable terms for those of us who are not mechanically minded. More

The finest car buying experiance I've ever had After moving from New York I no longer needed a "station car", so I decided to move back into the luxury car market. After deciding on a Mercedes I b After moving from New York I no longer needed a "station car", so I decided to move back into the luxury car market. After deciding on a Mercedes I began my search, visiting multiple dealerships over a month or two. I can tell you that nothing compares to the professionalism, courtesy and helpfulness that I received from RBM Alpharetta. From my first greeting at the reception desk through the delivery of my car service was impeccable. My sales person Reza was absolutely outstanding and coordinated the sale perfectly. I had specific needs and requirements if I was to purchase a car and every single one was met or exceeded. I believe that this dealership prides itself in putting the customer first, whether you are purchasing a $100,000 plus vehicle or a used vehicle from their inventory. As for me there is no other dealership I will ever need. Thank you to the entire team at RBM Alpharetta! Steve More

Andy & Team RBM Alpharetta are fantastic! We where looking to replace an existing vehicle and had a small window of time to purchase a replacement. Our search drew us to RBM Alpharetta because We where looking to replace an existing vehicle and had a small window of time to purchase a replacement. Our search drew us to RBM Alpharetta because of a vehicle they had in stock. Unfortunately, upon arrival the vehicle had already been spoken for by another customer. However, Andy Sayer was great, knowing we wanted that specific vehicle- he helped to find another one with more features and options on the lot. The RBM team was courteous, knowledgeable, attentive to the details, and made the process smooth. Andy's experience was key here- super knowledgeable! More

Took car in for Service No delay getting me setup when I took car for service. Was cordially greeted and treated with respect and consideration as always. Will keep recomme No delay getting me setup when I took car for service. Was cordially greeted and treated with respect and consideration as always. Will keep recommending RBM of Alpharetta. More

Friendly and very helpful. Best dealer service anywhere. For several years we've been bringing our Mercedes vehicles to RBM of Alpharetta for service. We've been dealing Steve Byrd as our service advisor and For several years we've been bringing our Mercedes vehicles to RBM of Alpharetta for service. We've been dealing Steve Byrd as our service advisor and have been very pleased with everything Steve has done. Steve is upfront, honest and accommodating. We always recommend this dealership! More

Fantastic Dealership and Service Department I have owned an E350 for 10 years, and I always have it serviced at RBM of Alpharetta. I've ALWAYS had the best and most efficient service of my vehi I have owned an E350 for 10 years, and I always have it serviced at RBM of Alpharetta. I've ALWAYS had the best and most efficient service of my vehicle every single time. More

Best service consultant in town I have been a customer of RBM for 16 years, first in Sandy Springs and then Alpharetta when they opened the dealership here. I have always received a I have been a customer of RBM for 16 years, first in Sandy Springs and then Alpharetta when they opened the dealership here. I have always received a great reception from my consultant Teresa Cox. She keeps me advised on service needed for my car - one less thing for me to remember. She makes sure I always have a loaner and is always willing to share a laugh and her time . She makes the bill less painful. I know I can trust her to take care of my car. I highly recommend Teresa Cox to anyone needing a fantastic service consultant. More

Teresa Cox is the best service advisor I have ever met. She takes the time to explain and answer questions. She makes it a priority to get me in and out of th is the best service advisor I have ever met. She takes the time to explain and answer questions. She makes it a priority to get me in and out of the service department. She is a pleasure to work with. I highly recommend her to any new customers. More

Service department My car needed help. I had two tires blowout on the interstate when I was on a trip and I immediately emailed Teresa Cox at Rbm of Alpharetta. Even t My car needed help. I had two tires blowout on the interstate when I was on a trip and I immediately emailed Teresa Cox at Rbm of Alpharetta. Even though she was at home sick with the flu, she stayed emailed me right back and gave me the first morning appointment upon my return and had a loaner car waiting for me. Teresa make sure my car was taken care of as if it were her own. She said “ you purchase this car because it rides like silk and I will make sure when it is returned to you it rides like silk again “. She went above and beyond to make sure I was OK even though she was the one at home sick with the flu. Teresa treats you like you’re the most important customer that has ever walked into the dealership. It doesn’t matter if you’re getting an oil change or complete overhaul, She will go out of her way and above and beyond so the next time you need to bring your car in, youre looking forward to it because this is the one moment in your day that you know everything will go perfectly!. She is honest, trustworthy and conservative when it comes to repairs- Thanks Teresa for everything :-) you should be training people on what it means to be in customer service!!! More