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RBM of Alpharetta

Alpharetta, GA

5.0
5,779 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,779 reviews

February 10, 2018

Kyle Edson Wears a Halo Above His Head! Kyle was absolutely brilliant to work with, and I would do it 100x over again! I came into the dealership with a specific thing in mind. Days later Ky More

by bonesdejesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

RBM of Alpharetta responded

Thank you bonesdejesus. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 10, 2018

RITZ CARLTON SERVICE FROM STEVE BYRD AND CRAIG BEAUCHUM I am very happy with Steve Byrd and Craig Beauchum. With my busy schedule, I need a trustworthy dealer that's about business. We drive an hour and hal More

by CEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beauchump, Steve Byrd
Feb 12, 2018 -

RBM of Alpharetta responded

Hello, CEO We are thrilled to hear Steve and Craig provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 09, 2018

Teresa is great Teresa is awesome. She is easy to work with and keeps you informed as to what is going on with your car while being serviced. She is always availa More

by HRLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
Feb 09, 2018 -

RBM of Alpharetta responded

Hello, HRLady We are thrilled to hear Teresa provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 09, 2018

GLC300 Brakes Teresa worked directly with Mercedes Benz corporate to resolve an OEM issue with the brakes on my GLC300. Thanks to her intervention, the problem wa More

by Ronald Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
Feb 09, 2018 -

RBM of Alpharetta responded

Thank you Ronald Green. We really appreciate the kind words and thank you for your business. We're delighted to hear the Teresa at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 09, 2018

Best Dealer I have ever dealt with I have had 3 cars serviced at this dealership, Don Ratajski is the most knowledgeable service Person I have ever dealt with. And I have worked More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

RBM of Alpharetta responded

Hello, Tom We are thrilled to hear Don provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 09, 2018

Excellent Service The answer to why I use this dealership and Steve Byrd as my service advisor is simple the work is always done correct, on time , and I am kept inform More

by WTA2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 09, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

February 09, 2018

Service on my car Steve Byrd was very helpful and knowledgeable and made the experience a pleasure. I bring both of my vehicles to your dealership and will continue in More

by AndrewLogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 09, 2018 -

RBM of Alpharetta responded

Thank you very much AndrewLogan. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Steve could provide you with a professional, and engaging experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 09, 2018

Peace of mind Teresa provides a level of service which always makes me feel comfortable about leaving either of my SL65s. She understands exactly how I want my veh More

by disinfectking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
Feb 09, 2018 -

RBM of Alpharetta responded

Thank you disinfectking. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 09, 2018

Maintenance Teresa Cox is the best service advisor I ever dealt with. Always friendly and professional. Never a wait loaner car is always ready when promised. Ver More

by Longhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
Feb 09, 2018 -

RBM of Alpharetta responded

Thank you very much Longhorn! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Teresa took excellent care of you on your visit! Sincerely, RBM of Alpharetta

February 09, 2018

Super professional Teresa Cox is the best service adviser ever, super professional and always has my cars ready on time. The loaners are always super clean and fuel of g More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
Feb 09, 2018 -

RBM of Alpharetta responded

Hello, Alexis We are thrilled to hear Teresa provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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