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RBM of Alpharetta

Alpharetta, GA

5.0
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,774 reviews

June 27, 2017

Don't tell me women can't sell cars, I have the best My salesperson was Ramona at RBM of Alpharetta. There are not enough accolades to describe her sales and service abilities, unfortunately most car More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jun 27, 2017 -

RBM of Alpharetta responded

Thank you Happy Camper. We really appreciate the kind words and thank you for your business. We're thrilled to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 25, 2017

My recent Mercedes leasing experience I strongly recommend this RBM dealership.. Especially working with Pam to get the car I wanted at a great deal. She goes the extra mile. Follows up wi More

by AA1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda, CJ Carr
Jun 26, 2017 -

RBM of Alpharetta responded

Thank you very much AA1111! RBM of Alpharetta truly appreciates the great review. We are delighted to hear Pam took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 25, 2017

Best Experience What a lovely Experience shopping for my desired car. I loved every moment being at RBM of Alpharetta, usually car shopping can be a barmy Experience More

by MadeInUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McQuaid , Fabian Tafur, Diane Evans
Jun 26, 2017 -

RBM of Alpharetta responded

Thank you MadeInUK. We truly appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 24, 2017

Phenomenal Customer Service! Stress-free experience! Contacted Ramona through the chat function on their website and she was more than helpful! Went into the dealership the next day and was greeted by Ra More

by StephanieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter , Ramona Razavi
Jun 24, 2017 -

RBM of Alpharetta responded

Thank you StephanieG. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 24, 2017

Great experience! This was an excellent buying experience. Excellent customer service as soon as you walked in the door. My salesman, Dan Berry was very knowledgeable a More

by Lucy9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

RBM of Alpharetta responded

Hello, Lucy9876! We are thrilled to hear Dan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you the best! Happy driving, RBM of Alpharetta

June 21, 2017

Excellent customer service Been a loyal customer of RBM for 14years. Dan Berry has always taken care of our car needs and purchases over the years. Dan always goes above and b More

by kflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Dan Berry and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

June 20, 2017

Excellent experience Kagan Scott and the whole team were fantastic. I would highly recommend them to anyone. Very friendly and made the whole process very quick and easy More

by Kirsten Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Jun 20, 2017 -

RBM of Alpharetta responded

Thank you Kirsten Howard. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a fantastic buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 20, 2017

Great experience Kyle Edson was very knowledgeable about MB. Another dealer we went to struggled to explain the options on the car. Kyle even stopped by our home after More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

RBM of Alpharetta responded

Thank you Happy Customer for the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and was able to fully explain all of our cars features. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

June 20, 2017

Friendly and Helpful My overall rating was based on the friendly and helpful people. They went over and above exceeding my expectations. Thanks to Kagan Scott my experi More

by ATringas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Jun 20, 2017 -

RBM of Alpharetta responded

Thank you ATringas. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 20, 2017

Beautiful service and empocable hospitality Visit to the dealership always gets me a smile and makes my day. Vadim rRussu is a person who you need to get in touch with. If not him i wouldnt have More

by yashwanth katukuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Denewellis
Jun 22, 2017 -

RBM of Alpharetta responded

Hello, yashwanth katukuri! We are happy to hear Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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