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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

June 21, 2017

Excellent customer service Been a loyal customer of RBM for 14years. Dan Berry has always taken care of our car needs and purchases over the years. Dan always goes above and b More

by kflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Dan Berry and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

June 20, 2017

Excellent experience Kagan Scott and the whole team were fantastic. I would highly recommend them to anyone. Very friendly and made the whole process very quick and easy More

by Kirsten Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Jun 20, 2017 -

RBM of Alpharetta responded

Thank you Kirsten Howard. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a fantastic buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 20, 2017

Friendly and Helpful My overall rating was based on the friendly and helpful people. They went over and above exceeding my expectations. Thanks to Kagan Scott my experi More

by ATringas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Jun 20, 2017 -

RBM of Alpharetta responded

Thank you ATringas. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 20, 2017

Beautiful service and empocable hospitality Visit to the dealership always gets me a smile and makes my day. Vadim rRussu is a person who you need to get in touch with. If not him i wouldnt have More

by yashwanth katukuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Denewellis
Jun 22, 2017 -

RBM of Alpharetta responded

Hello, yashwanth katukuri! We are happy to hear Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 20, 2017

A truly wonderful experience We had a wonderful experience at RBM of Alpharetta. We didn't have to wait for service. We had done our research on the cars that were available thro More

by Madhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Derrick Wynn
Jun 20, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that both Derrick and Ramona can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

June 20, 2017

Buying via internet My rating of RBM is based on my experience of purchasing a used vehicle through David Wang's great assistance. All dealings went better than expected. More

by deags39
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Jun 20, 2017 -

RBM of Alpharetta responded

Hello, deags39. We are thrilled to hear David provided you with the high quality service you deserve! Thank you for taking the time to share your car buying experience with us. RBM of Alpharetta wishes you all the best! Happy driving, RBM of Alpharetta

June 20, 2017

Great experience Kyle Edson was very knowledgeable about MB. Another dealer we went to struggled to explain the options on the car. Kyle even stopped by our home after More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

RBM of Alpharetta responded

Thank you Happy Customer for the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and was able to fully explain all of our cars features. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

June 19, 2017

Excellent Service Dan Berry was amazing! He is a no pressure sales person. He is very knowledgeable & super helpful. He always answered my questions in a timely manor & More

by Tarajfurgerson24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Tom Ahern
Jun 19, 2017 -

RBM of Alpharetta responded

Thank you Tarajfurgerson24. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 16, 2017

Great experience We had a great experience with Fabian at RBM. Very patient and helpful. Listened without being pushy. We will buy another car from him in the future. More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur, Tom Ahern
Jun 16, 2017 -

RBM of Alpharetta responded

Hello, Katie! We are thrilled to hear Fabian provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 15, 2017

Superb Service I recently purchased my first vehicle from RBM Alpharetta, GA. I communicated online with Fabian Tafur and he was very attentive to my car preference More

by Landon Bridgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur
Jun 15, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Fabian and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

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