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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

May 24, 2017

Most satisfying and enjoyable car buying experience EVER! I had been searching for a MB C-300 with specific features for some time when I located it on RBM of Alpharetta's website. I connected with Bill Wins More

by KarenD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Sharon Thompson, Diane Evans
May 26, 2017 -

RBM of Alpharetta responded

Thank you KarenD. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 24, 2017

Great car buying experience. I would like to say thank you to Vadmin Russu for a great car buying experience. He knew the answer to all my questions. If you want to buy a car go t More

by Adelir Rocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

RBM of Alpharetta responded

Hello, Adelir Rocha. We are delighted to hear Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 23, 2017

New car purchase Kyle made this transaction the simplest car purchase I can remember. It is a great vehicle. I would highly recommend RBM of Alpharetta for service an More

by D Carden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017 -

RBM of Alpharetta responded

Thank you D Carden for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

May 20, 2017

Thank you, Diane! Thank you to Bill Favini and Diane Evans at RBM. Bill has helped us purchase 2 vehicles over the past few years and he is great to work with. He i More

by JenniD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
May 20, 2017 -

RBM of Alpharetta responded

Thank you very much JenniD! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that both Bill Favini and Diane Evans took excellent care of you on your visit. We congratulate you on your new car! Sincerely, RBM of Alpharetta

May 16, 2017

Best place to get a used car I had a HORRIBLE experience buying a used car, until I came to RBM of Alpharetta. I looked at seven other cars before finding this one and I could tel More

by brookerevo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Sharon Thompson
May 16, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Bill Winslow and the rest of our dealership can continue to delight you and your family. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

May 16, 2017

absolutely outstanding Special recognition to Gavin my 1st contact outside and Teresa my service representative. Outstanding in their duties and terrific ambassadors for Mer More

by bobbarkerchihuahua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin. Outside contact GREAT FIRST IMPRESSION, Teresa Cox
May 16, 2017 -

RBM of Alpharetta responded

Thank you very much bobbarkerchihuahua! RBM of Alpharetta truly appreciates the great review. We are delighted to hear Teresa took excellent care of you on your visit and we look forward to seeing you in the future! Sincerely, RBM of Alpharetta

May 15, 2017

Superior selection and service I was searching for a sporty model that got better mileage than my BMW and test drove a Mercedes C class with Bill Favini at RBM Alpharetta. He has a More

by Discerning Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
May 16, 2017 -

RBM of Alpharetta responded

Thank you Discerning Deb. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 15, 2017

Effecient Kam was well prepared for my visit. He had the models ready to be viewed and tested. He was very efficient not to mention very friendly and professi More

by mxrestaurant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
May 16, 2017 -

RBM of Alpharetta responded

Thank you very much mxrestaurant! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kagan took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 15, 2017

Simply Outstanding! If you are looking to buy a Benz, visit RBM, outstanding experience and customer service! Low pressure professional salesmen! I've never said this b More

by MPTLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan is a true professional! Ask for Kagan, when I buy another Benz, if will ask for Kagan. , Kagan Scott
May 16, 2017 -

RBM of Alpharetta responded

Thank you MPTLC for the wonderful review. We are pleased to hear Kagan took excellent care of you on your visit. We try our best to make the car buying experience the best it can be! Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

May 13, 2017

Nothing short of amazing Everyone go see David Wang, most amazing guy who really helped and hooked me up. Such a nice friendly guy who helped make my experience at RBM. Thank More

by Rmeasroch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
May 16, 2017 -

RBM of Alpharetta responded

Hello, Rmeasroch! We are thrilled to hear David provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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