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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

May 05, 2017

Southern Hospitality at its Finest We would give them 10 stars if we could!...truly Scheaffer and Jon as well as the whole team at RBM made us feel at home and part of their family. We More

by JeffK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hazelwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

RBM of Alpharetta responded

Thank you very much JeffK! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear both Sheaffer and Jon took excellent care of you on your visit. We congratulate you on your new car! Sincerely, RBM of Alpharetta

May 05, 2017

Great professional service! My experience was wonderful! Bill Winslow was a true professional in helping me secure my CLS. The finance team with Tom Ahern got me in and out quick More

by dedhed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow
May 05, 2017 -

RBM of Alpharetta responded

Thank you dedhed. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 05, 2017

Very knowledgable and friendly Throughout the years we have purchased many new cars and the experience that we had at RBM of Alpharetta was by far the best. Bill Winslow was a knowl More

by CharlieT
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Sharon Thompson, Diane Evans
May 05, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Bill Winslow and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

May 05, 2017

Awesome and Professional Awesome job by the entire RBM Alpharetta - Mercedes team. Very professional, and prepared with details on our purchase. Kyle Edson provided great in More

by KevinKaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, CJ Carr
May 05, 2017 -

RBM of Alpharetta responded

Hello, KevinKaren! We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 05, 2017

Great Experience! We were out of town buyers and called RBM about a car we were interested in -- Ramona helped us and gave excellent customer service! She was responsi More

by J POWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Tom Ahern
May 05, 2017 -

RBM of Alpharetta responded

Thank you J POWELL. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 02, 2017

Service was GREAT and above and beyond our expectations. Everyone at this dealership was very professional, friendly, and knowledgeable. I would strongly recommend this dealership to anyone. Michael Pietrz More

by mountainguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane J Evans , Tom Ahern, Michael Pietrzak
May 02, 2017 -

RBM of Alpharetta responded

Thank you mountainguy. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 29, 2017

Great Experience! Ramona was extremely knowledgeable and a pleasure to work worth with! Would highly recommend her to anyone interested in a new/used car at this delear More

by Anaanthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
May 02, 2017 -

RBM of Alpharetta responded

Thank you Anaanthony for the wonderful review. We are pleased to hear Ramona took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

April 29, 2017

Michael Pietrzak I liked the fact the fact that Michael Pietrzak patiently listened to me and kept looking for a vehicle that I wanted, even though I kept changing my More

by TomC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
May 02, 2017 -

RBM of Alpharetta responded

Thank you very much TomC! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Michael worked with you to make your car buying experience perfect. Congratulations on your new car! Sincerely, RBM of Alpharetta

April 29, 2017

Great dealer and salesperson is very professional I drove three hours to buy my Mercedes at this dealer and they were ready for me, no issues. I was on my way in no time !! More

by LCG1212
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow
May 02, 2017 -

RBM of Alpharetta responded

Thank you LCG1212. We really appreciate the kind words and thank you for coming to RBM of Alpharetta for your Mercedes Benz. We're delighted to hear Bill Winslow could provide you with a great buying experience. Happy driving! Sincerely, RBM of Alpharetta

April 27, 2017

German Engineering, German Efficiency and Southern Charm I have had the pleasure now to walk in, get the details on what I was looking for and shake hands on a good deal backed by value and great customer se More

by dangatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie, Lisa Brennan
Apr 28, 2017 -

RBM of Alpharetta responded

Thank you dangatl. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with another delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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