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RBM of Alpharetta

Alpharetta, GA

5.0
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,800 reviews

March 28, 2017

Superior Place To Buy A Car Based on past experience, I feel that this most recent sale went very smooth. Knowing who to work with helps in a great way. Being able to communica More

by macfreak86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Sharon Thompson
Mar 28, 2017 -

RBM of Alpharetta responded

Thank you macfreak86. We appreciate all of the kind words, and we're delighted to hear that Dan could make your car purchase an easy one. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to seeing you in for service! Sincerely, RBM of Alpharetta

March 26, 2017

Excellent dealership I had a fantastic time working with Ramona.. From test driving to building my dream car.. She was helpful every step of the way .. I recommend this de More

by Monica55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Mar 28, 2017 -

RBM of Alpharetta responded

Hello, Monica55! We are delighted to hear Ramona provided you with the high quality service you deserve! Thank you so much for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 24, 2017

Great service and superior attention to customer needs. I'm a multiple Benz owner, for many years, but new to RBM. Bill and everyone at RBM did an excellent job of streamlining the entire experience, fr More

by Felipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Lisa Brennan
Mar 25, 2017 -

RBM of Alpharetta responded

Thank you Felipe for the wonderful review. We are pleased to hear Bill Winslow took excellent care of you on your visit. Congratulations on another new Mercedes-Benz and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

March 24, 2017

Great service, very professional and friendly. This is the second time I've taken my car in and both times I had the opportunity of working with the Andrei Bucatari, their express Service Advisor a More

by Bwongx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2017 -

RBM of Alpharetta responded

Thank you very much Bwongx! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andrei could continue to take excellent care of you on your visit. We look forward to seeing you in for service the next time! Sincerely, RBM of Alpharetta

March 24, 2017

Fantastic Experience! This is my second vehicle from RBM and again nothing short of an excellent experience. I worked with Pam Ciccateri throughout and she was amazing. Pam More

by mohrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda, Tom Ahern
Mar 25, 2017 -

RBM of Alpharetta responded

Thank you mohrman. We appreciate all of your kind words and thank you for your continued business. We are glad to hear Pam could provide you with a quick and hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

March 23, 2017

Great Customer Service!!! We recently purchased a 2014 Toyota 4Runner at RBM of Alpharetta. Pamela Ciccateri was our sales person and she truly went above and beyond to help fa More

by jselby1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Mar 25, 2017 -

RBM of Alpharetta responded

Hello, jselby1983! We're very happy to hear Pam went above and beyond to make your visit with RBM of alpharetta great! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 22, 2017

Creme de la Creme of a MB Consumer Shopping Experience I just purchased a CPO 2016 C300 4Matic from Fabian Tafur at RBM of Alpharetta and cannot say enough great things about him and this dealership. I sho More

by Celi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur, Tom Ahern
Mar 22, 2017 -

RBM of Alpharetta responded

Hello, Celi! We're delighted to hear Fabian provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 21, 2017

The Ron Experience My first time buying a car on my own and Ron was very patient with us. RBM was very welcomed as we came in EVERY single time. However, as I drive my G More

by MrsNeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Delvalle, Tom Ahern
Mar 21, 2017 -

RBM of Alpharetta responded

Thank you MrsNeal for the kind words about RBM of Alpharetta. We're delighted to hear Ron took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLK, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 21, 2017

Amazing! If you are shopping for a new car, this is a dealership you don't want to pass up. David Wang is fantastic. He ensured all my needs were met and fou More

by RMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Lisa Brennan, Cameron Davis
Mar 21, 2017 -

RBM of Alpharetta responded

Thank you, RMC! The team here at RBM of Alpharetta truly appreciates that great review. We're happy to hear David Wang could continue to provide you with the highest quality service you deserve. We look forward to being able to work with you again in the future. Sincerely, RBM of Alpharetta

March 20, 2017

Lease Experience Ramona was very helpful, as was the entire team at RBM of Alpharetta during my recent visit there. I ended up leasing a car that was exactly what I w More

by andrewgyoung
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Tom Ahern
Mar 20, 2017 -

RBM of Alpharetta responded

Hello andrewgyoung, we are thrilled to hear Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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