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RBM of Alpharetta

Alpharetta, GA

5.0
5,828 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,828 reviews

April 08, 2017

Fantastic, easy buying experience Nice folks, great service, low pressure. They work to be informative and helpful, not high pressure sales, upsell, etc. They were honest and helped us More

by splendidsplinter9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Wynn
Apr 10, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Derrick and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

April 06, 2017

The Easy Button of Car Buying Reza Azizi is professional, efficient, thorough and truly makes the car buying experience enjoyable. He raises the bar for customer service before, du More

by Cathe Reams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Apr 06, 2017 -

RBM of Alpharetta responded

Thank you very much Cathe Reams! RBM of Alpharetta truly appreciates the positive review. We are delighted to hear Reza took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

April 05, 2017

Easy purchasing experience We recently purchased a Mercedes GLE at RBM. We worked with Reza Azizi and had a very pleasant experience. Reza was not pushy at all and gave us a fai More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2017 -

RBM of Alpharetta responded

Thank you AP. We appreciate all of your kind words and thank you for your business. We are glad to hear Reza could provide you with an easy going experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to seeing you in for service! Sincerely, RBM of Alpharetta

April 03, 2017

Highly Recommend for ease of making an Auto Purchase Bill Favini @ RBM North along with a little assistance from Bill Winslow made the first transaction at RBM North for MY MOM to be easy, streamlined, a More

by William H Sumrall III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2017 -

RBM of Alpharetta responded

Thank you William H Sumrall III for the wonderful review. We are pleased to hear Bill Favini as well Bill Winslow could take excellent care of your visit. We're happy to hear that we could help you in making your mom happy with her new car. We look forward to seeing her in service! Sincerely, RBM of Alpharetta

April 03, 2017

Our best car buying experience ever Bought our very first Mercedes Benz at this dealership. Our sales person, Vadim Russu, did an awesome job making us comfortable throughout the process More

by Jason Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

RBM of Alpharetta responded

Thank you very much Jason Michael! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Vadim could take excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

April 03, 2017

Relaxed and rewarding experience. After deciding the vehicle I wanted, it was a matter of negotiations. As I put it to Bill Favini, our sales representative, let the thumb wrestling b More

by becky10
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

RBM of Alpharetta responded

Thank you becky10. We appreciate the kind words and thank you for your business. We are glad to hear Bill Favini could provide you with an easy, hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

April 02, 2017

Very professional and followed through on every promise. Bill Winslow did an outstanding job of presenting the different options when we went to purchase our new SL550. He was patient and professional and d More

by bjohnson1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow
Apr 03, 2017 -

RBM of Alpharetta responded

Thank you bjohnson1202 for the wonderful review. We are pleased to hear Bill Winslow could live up to the recommendation and provide you with an easy buying decision. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

April 01, 2017

Excellent customer experience! I had the pleasure of meeting a sales consultant by the name of Derrick. I am recovering from a car accident and was in need of a new car. Derrick was More

by Dreamcar47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Wynn
Apr 04, 2017 -

RBM of Alpharetta responded

Thank you very much Dreamcar47! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Derrick could provide you with an easy, no pressure buying experience. We congratulate you on your new car and look forward to seeing you in for service! Sincerely, RBM of Alpharetta

April 01, 2017

Very customer friendly. Kyle Edson was the best salesman I have ever had! He was very thorough & prompt in returning calls.Also important to him that we ask questions. More

by Gerald Strite
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Apr 03, 2017 -

RBM of Alpharetta responded

Hello, Gerald Strite. We are delighted to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 31, 2017

Purchased a certified pre owned We purchased a certified pre-owned Mercedes and live out of state. The dealership was great about working with us on our time frame to get to Georgia More

by J Cromer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delvalle
Mar 31, 2017 -

RBM of Alpharetta responded

Hello, J Cromer. Thank you for taking the trip to see us here at RBM of Alpharetta! We are thrilled to hear Ron could make the entire process simple and enjoyable. Thank you for sharing your experience with us, and we wish you all the best! Happy driving, RBM of Alpharetta

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