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RBM of Alpharetta

Alpharetta, GA

5.0
5,810 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,810 reviews

December 27, 2016

My First GLE350 and RBM of Alpharetta! George Timmes was our salesman. He was very helpful in guiding us through the Merecedes Benz products and made sure all our needs were addressed. He w More

by hugh king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan, Sharon Thompson, George Timmes, Melissa Denewellis
Dec 29, 2016 -

RBM of Alpharetta responded

Thank you hugh king. We appreciate all of your kind words and thank you for your business. We are glad to hear George could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 26, 2016

Great expereince Drove past other dealers to get to this one and it turned out great. They were responsive, friendly, honest and wanted to earn my business. More

by E350Purchase
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Timmes
Dec 27, 2016 -

RBM of Alpharetta responded

Thank you E350Purchase. We appreciate all of your kind words and thank you for your business. We are glad to hear George could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 22, 2016

RBM and My First Mercedes The RBM team, starting with Reza Azizi, made getting my first Mercedes a classy experience. Reza was well informed an knowledgeable about his company More

by King Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Dec 27, 2016 -

RBM of Alpharetta responded

Hi King Peter, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Reza was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 22, 2016

No Pressure Sales Ramona was very helpful in describing all of the features of the car as well as options. She kept us informed of vehicle delivery date and made purcha More

by LauriLeslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Dec 27, 2016 -

RBM of Alpharetta responded

Thank you Ll0415. We appreciate all of your kind words and thank you for your business. We are glad to hear Ramona could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 20, 2016

Best experience buying a car ever! I have to say, I have bought several cars in my time, but this was the best experience I have ever had. Good enough for me to type this review. We More

by Yinka
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2016 -

RBM of Alpharetta responded

Hi Yinka, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Vadim was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 19, 2016

Excellence Personified I worked with Kyle Edson on the completion of this transaction. By far, this has been the best car process that I have ever experienced. From the fi More

by goodbuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2016 -

RBM of Alpharetta responded

Thank you goodbuy. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 17, 2016

Purchase of a 2016 GLA250 Derrick Wynn you were awesome! I love my new car and the experience I had at RBM. Hopefully we will be back every few years. Sharon n Jeff Lentz More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Derrick Wynn
Dec 19, 2016 -

RBM of Alpharetta responded

Hi Sharon, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Derrick was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 17, 2016

A happy experience They made the purchase of my first car an exciting and easy experience. Everyone was very helpful and friendly. There was not a single question left u More

by Aalig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Dec 19, 2016 -

RBM of Alpharetta responded

Aalig, Thank you for that great review of David and for your continued loyalty to RBM of Alpharetta. We look forward to working with you again in the future! Sincerely, RBM of Alpharetta

December 16, 2016

Great personal treatment While the process of buying a car isn't always pleasant, the folks at RBM Alpharetta made my recent buy as satisfying as possible, thanks to Bill Wins More

by BenzBoy47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Bill Winslow, Lisa Brennan
Dec 16, 2016 -

RBM of Alpharetta responded

Hi BenzBoy47, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Bill was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 16, 2016

Wonderful buying experience Everyone was professional and did everything to make the purchase a positive experience. All our questions were answered patiently and to our full sa More

by Benzowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Dec 19, 2016 -

RBM of Alpharetta responded

Thank you Benzowner. We appreciate all of your kind words and thank you for your business. We are glad to hear Andy could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

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