Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,827 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,827 reviews

January 03, 2017

Fantastic! Purchasing a new car was a wonderful experience thanks to Vadim Russu! There was no pressure whatsoever, and he wanted to give my family and I only th More

by Lauren W
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

RBM of Alpharetta responded

Thank you Lauren W. We appreciate all of your kind words and thank you for your business. We are glad to hear Vadim could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

January 03, 2017

GREAT SHEAFFER CHEEK WAS GREAT.HE KNEW HOW BUSY I WAS AND MADE IT PAINLESS. HE WILL BE THE ONLY PERSON I WILL CALL FOR MY NEXT MERCEDES - BENZ VANS. I WILL More

by chris housley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

RBM of Alpharetta responded

Thank you chris housley. We appreciate all of your kind words and thank you for your business. We are glad to hear Sheaffer could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

January 03, 2017

Pleasant Experience I recently purchased our first Mercedes E-350 from this dealership. Ron Delvalle was our sales rep. He was patient, and had full knowledge of the car More

by Ankur Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delvalle, Tom Ahern
Jan 03, 2017 -

RBM of Alpharetta responded

Hi Ankur Patel, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Ron was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

January 03, 2017

Great experience at RBM I worked with a great sales rep George Timmes who didn't try to pressure me; he gladly took me on a test drive and answered all of my questions. bein More

by OhMy23
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
George Timmes
Jan 03, 2017 -

RBM of Alpharetta responded

Hi OhMy23, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that George was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

January 02, 2017

First Mercedes at RMB of Alpharetta I had a wonderful experience buying GLC 300 from Kyle Edson and would highly recommend Kyle to all my friends. Everyone at RBM was friendly and helpfu More

by stacyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

RBM of Alpharetta responded

Thank you stacyp. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

January 01, 2017

Excellent Great customer service really into the customer and what they needs are plus my husband previously bought a car and he was please but need to give mor More

by TnT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan, Derrick Wynn
Jan 02, 2017 -

RBM of Alpharetta responded

TnT, Thank you for that great review of Kyle and for your continued loyalty to RBM of Alpharetta. We look forward to working with you again in the future! Sincerely, RBM of Alpharetta

January 01, 2017

Understanding the team concept I was impressed with the manner in which all employees seemed to know the true meaning of "team concept". When you leave this franchise you feel that More

by wilks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, George Timmes, Steve Byrd
Jan 02, 2017 -

RBM of Alpharetta responded

Thank you wilks. We appreciate all of your kind words and thank you for your business. We are glad to hear George could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 31, 2016

dealership review and employee review it was an exceptional visit, and George was beyond kind and courteous and very knowledgable.. i will definetely recommend this dealership and particua More

by carguygeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Timmes
Jan 02, 2017 -

RBM of Alpharetta responded

Hi carguygeorge, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that George was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 31, 2016

Outstanding Service!! Atlanta is a city with many options of car dealers and vehicles to choose from. I spoke to Kyle Dodson at RBM of Alpharetta a few days ago and had suc More

by jblanco3044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Jan 02, 2017 -

RBM of Alpharetta responded

Thank you jblanco3044. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 30, 2016

do not trust First Derrick Wynn confirmed the price ,than after he asked my address, 2 hours after said we can not do this price. DO NOT RELEASE YOUR PERSONAL I More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Wynn
Jan 11, 2017 -

RBM of Alpharetta responded

David - We are truly sorry for the miscommunication between you and Derrick. We appreciate you considering RBM of Alpharetta for your vehicle needs, and are happy to assist you in the future if given a second chance.

...
433
...