RBM of Alpharetta

Bill Favini Mercedes Benz, RBM, and their customers are lucky as xxxx to have a competent and caring business professional like Mr. Bill Favini associated with th Mercedes Benz, RBM, and their customers are lucky as xxxx to have a competent and caring business professional like Mr. Bill Favini associated with this brand. We recently purchased our third Mercedes from him. He listens (yes, he really does).. and provides key recommendations for consideration during your decision-making process. Over the past five years, we have conducted business with Mr. Favini via phone, text, email, and face-to-face... and he has not missed a beat in exceeding our expectations. If you are in the market for a Mercedes, contact Bill and don't look back... working with him will be among your best decisions. cjr More

Excellent Experience at RBM Great experience at RBM of Alpharetta. Ron Delvalle and the rest of the staff were extremely helpful during our process of purchasing a new car. Highl Great experience at RBM of Alpharetta. Ron Delvalle and the rest of the staff were extremely helpful during our process of purchasing a new car. Highly recommend them. More

"Painless" Car Buying Experience This was our second time purchasing an automobile from RBM Alpharetta and having the same team going beyond excellent customer service to make the exp This was our second time purchasing an automobile from RBM Alpharetta and having the same team going beyond excellent customer service to make the experience a "positive memorable" one. That was accomplished!! As usual, Andy Sayers spent hours showing their beautiful automobiles. The problem was, trying to decide which one you wanted to take home with you. A big Thank You to the "awesome" RBM Alpharetta team that helped us. I highly recommend this team of professionals for your car buying experience!! More

Amazing service and pleasant buying experience When we decided to buy an Interstate Grand Tour, I was not looking forward to the whole shopping/dealership experience. What a pleasant surprise it w When we decided to buy an Interstate Grand Tour, I was not looking forward to the whole shopping/dealership experience. What a pleasant surprise it was to meet Sheaffer. My husband had been communicating with him via email and phone, and when we finally made it to the dealership to check out the Interstate, Sheaffer was very helpful and was able to answer all of our questions. He is very knowledgable about all of the features and systems of the Airstream. Not only is he extremely competent, but his honesty and politeness are refreshing. Not once did we feel pressured or rushed. He is also very responsive to communications, not only before you buy, but after. As I sit here typing this, he is speaking with my husband who had a question about one of the features. It is comforting to know that service is a priority with Sheaffer and the RBM dealership. I can say that this was the very best experience I have had buying a new vehicle. The dealership itself is very pleasant and everyone we came in contact with was helpful and friendly. When we get another new vehicle, we would absolutely choose to work with RBM and Sheaffer. More

No pressure Easy to work with I never thought about purchasing a Mercedes Benz. I met Andy at RBM and he was patient and very willing to help me understand the options available to I never thought about purchasing a Mercedes Benz. I met Andy at RBM and he was patient and very willing to help me understand the options available to me and the pluses and minus of each. I kept coming back to him and finally my wife and I felt comfortable enough to make a deal with him More

Pleasant Experience Ramona Razavi was very helpful when we bought our new car. We would recommend her if you need a new or used vehicle. It was a pleasant experience. Ramona Razavi was very helpful when we bought our new car. We would recommend her if you need a new or used vehicle. It was a pleasant experience. More

Great experience I bought a car from the Dealership today. The deal was excellent. But even more important, I really enjoyed the process because of my salesperson Ram I bought a car from the Dealership today. The deal was excellent. But even more important, I really enjoyed the process because of my salesperson Ramona Razavi. She was honest, extremely pleasant, and very helpful. This was by far the best experience buying a car I ever had. Thank you Ramona! More

Very good experience Vadim was a real pleasure to work with. I called initially just to ask a question about a vehicle I had seen on line. He was VERY helpful. When I c Vadim was a real pleasure to work with. I called initially just to ask a question about a vehicle I had seen on line. He was VERY helpful. When I called back, Vadim was busy so I asked to speak to another salesman. Fabian was equally helpful. I didn't want to waste my time driving up to see the car so I asked about all the flaws. The two of them worked together and detailed every scratch. Vadim even texted me photos!!! I told him that I was coming to see the car and when I arrived, he had it pulled up front and all ready for us to go on a test drive. The car was great, but I am very thorough, so I took it to another local dealer to be checked. They reported minimal "issues" - including dirty air filters. The car fax showed they had been changed by RBM so I was very suspicious. When I got back to RBM and told Vadim, he literally found the service technician who had worked on the car and brought him out to see me. The technician pulled out the filters right in front of me and showed me that they were in fact clean!!! Mmmmh I wonder where the dirt disappeared to that the Toyota dealer found!!........POINT MADE...RBM are true to their word..... I purchased the car. The process was flawless. I believe from conversations with Vadim and the service tech that they only sell decent cars. Others get sent to auction so they don't tarnish their reputation. More

George Timmes was so helpful and knowledge George Timmes was so helpful and answered all of my questions. I did not feel rushed and enjoyed working with him. He really helped me u dears tans t George Timmes was so helpful and answered all of my questions. I did not feel rushed and enjoyed working with him. He really helped me u dears tans the vaious features available. More

Great experience! I have been a long time Lexus owner and was ready for a new car. I loved my Lexus but was looking for a change. Mercedes was not even on my list to d I have been a long time Lexus owner and was ready for a new car. I loved my Lexus but was looking for a change. Mercedes was not even on my list to drive, but decided to drive one based on ratings I read online. I was interested in a 2016 end of year vehicle and first drove the GLC 300 at another dealership and liked the car. I saw a pre owned certified car online at RBM of Alpharetta that I liked and drove to see it. The dealership experience was so much better than I purchased from RBM even though it is 25 miles from my house and the other dealership is 2 miles away. Michael and Neil were good at convincing it was not that far and let me know that the service department will provide loaners if needed. I ended up purchasing a new car and look forward to loving my Mercedes.Everyone was a pleasure to work with and I would recommend visiting RBM of Alpharetta even if it is a long drive! More