RBM of Alpharetta

Above and Beyond Customer Service I had a great experience with RBM of Alpharetta not only is the environment clean and welcoming but the staff is friendly and helpful throughout each I had a great experience with RBM of Alpharetta not only is the environment clean and welcoming but the staff is friendly and helpful throughout each step in the process. I had the opportunity to visit on several occasions and always received prompt and friendly service and would be happy to recommend them to friends and family. More

Bill Favini and RBM are top notch professional This is how car buying ought to be!. My family and I had a wonderful experience buying or new C300 from Bill Favini and the team at RBM of Alpharetta This is how car buying ought to be!. My family and I had a wonderful experience buying or new C300 from Bill Favini and the team at RBM of Alpharetta. Bill went was the consummate professional throughtout our entire process and we could not be happier. I highly recommend Bill and RBM Alpharetta! More

Excellent Expirience I had recently purchased a 2015 C300 from this dealership and I had an excellent experience. My sales rep, Fabian, was very helpful in purchasing this I had recently purchased a 2015 C300 from this dealership and I had an excellent experience. My sales rep, Fabian, was very helpful in purchasing this car. We had asked many questions about this car, as we wanted one that was fully loaded and rare to find. Fabian had spent many hours of his time to make sure that we found the perfect car. Overall, amazing experience. More

Excellent customer service What a great experience buying my Mercedes From RBM of Alpharetta. Couldn't have asked for a better experience everyone was warm welcoming and nice. What a great experience buying my Mercedes From RBM of Alpharetta. Couldn't have asked for a better experience everyone was warm welcoming and nice. Bill Favini was very easy to talk to and only wanted the best for me. Thank you again and I'm loving my new GL! Autumn & Tom Stowers More

Fabian is simply the best in the business! I had such an amazing experience buying a new car and I owe it all to Fabian and his incredible, personable service. He went above and beyond to help I had such an amazing experience buying a new car and I owe it all to Fabian and his incredible, personable service. He went above and beyond to help me find the perfect car and truly cares about his customers. In fact, his approach is to welcome them and treat them like family and now I know it to be true! He is very courteous, friendly, and there was never any pressure. I learned a lot about my new car thanks to his help. I will recommend him to every one who wants to buy a Mercedes and had such a wonderful time and felt safe working with Fabian! I am so happy to have had the pleasure of working with him. Thank you!! More

We trust RBM so much that we brought 2 cars at once! What outstanding service and professionalism we received from Porscha Gibbs and Derrick Wynn members of the RBM of Alpharetta sales team. They and the What outstanding service and professionalism we received from Porscha Gibbs and Derrick Wynn members of the RBM of Alpharetta sales team. They and their Manage Neil Turry really made us feel so fully comfortable and understood about all needs, that we brought 2 cars from them the same day!...We thank them all for a great easy car buying experience!...Totally recommend RBM of Alpharetta!!! More

First time w/RBM-Great experience after totaling 2008 E350 I was shopping for another Mercedes after totaling my 2008 E350. Knowing I was still recuperating from the accident, Ron was very helpful and most co I was shopping for another Mercedes after totaling my 2008 E350. Knowing I was still recuperating from the accident, Ron was very helpful and most considerate. He was very responsive and I couldn't be happier with the attention to detail and the final choice we made. Sharon was a delight. Very friendly and she spent as much time as needed us to get through all of the paperwork. Her follow-up was much appreciated. Thanks RBM!!! More

Best Sales Professional Ever! After moving to Atlanta recently, I was rear-ended in morning traffic. My 2010 E350 was totaled but I was in good shape. I honestly believe that the After moving to Atlanta recently, I was rear-ended in morning traffic. My 2010 E350 was totaled but I was in good shape. I honestly believe that the fact that I was driving a MB saved me from serious back injury. When I started shopping for a replacement, a friend recommended RBM of Alpharetta to me. Fabian Tafur was happy to help me as soon as I arrived at the showroom. He asked me questions about my taste in cars, guided me to the best matches, and, walked me through every step of the financial process. Fabian is the best! I have found a new Mercedes home! More

Most Pleasant Car Purchase Experience Ever Thanks to Ramona Razavi I have made my first Mercedes purchase! After researching many vehicles and dealing with many representatives I was blessed to Thanks to Ramona Razavi I have made my first Mercedes purchase! After researching many vehicles and dealing with many representatives I was blessed to have Ramona assist me on my visit to RBM. Her intelligence, compassion, and dedication to customer service were what brought me back. I had not decided on a sedan or SUV, so I test drove both. Ramona went over the details and showed me all the features on the models I drove. She didn't try to just 'sell' me a car, she was truly interested in listening to my thoughts and desires and answeried all of my questions. She even made suggestions to help me in my final decision. Her thoroughness, attention to detail, and straightforward attitude sold me on RBM. Ramona made the purchase of my GLK the easiest and most pleasant car buying experience I have ever had. She wouldn't even let me carry out my new accessories purchase all by myself! Thank you Ramona! And thank you to the rest of the RBM team who assisted in obtaining a vehicle with all the features I wanted, making the transaction a breeze, and helping me personalize my GLK before I drove it off!! More

Purchasing a car has never been this easy I chose to shop RBM of Alpharetta based of the quality of service provided for my wife's ML350 by Steve in the Service Department. I purchased the car I chose to shop RBM of Alpharetta based of the quality of service provided for my wife's ML350 by Steve in the Service Department. I purchased the car because of the level of effort provided by Ron Delvalle from the initial contact through the purchasing decision. Ron was responsive to all of my questions and requirements related to the car purchase - even texting at 10:00 pm on a Friday night. When it came time to complete the transaction Ron, Sharon in Finance and Diane in demo were true professionals and made certain the experience exceeded expectations. More