RBM of Alpharetta

Terrific Experience! From the time I met Ramona, our sales person, I was committed to buying a car from her. She was very professional, friendly and knowledgable. We drove From the time I met Ramona, our sales person, I was committed to buying a car from her. She was very professional, friendly and knowledgable. We drove 25 miles to the dealership to buy our E350 Pre-certified car. We have dealt with several Mercedes dealerships over 30 years and RBM Alpharetta was just "Terrific" from beginning to end. Neil, the sales manager, and Tom in Finance were very efficient and professional. We enjoyed the experience completely. More

Great experience with RBM and particularly with Dan Berry. I would highly recommend RBM to anyone interested in purchasing a Mercedes. Dan Berry was a pleasure to work with as well as everyone else involved. I would highly recommend RBM to anyone interested in purchasing a Mercedes. Dan Berry was a pleasure to work with as well as everyone else involved. More

Excellent Care, Knowledge and Customer Service George was a pleasure to work with and a true gentleman with a strong customer satisfaction first collaborative approach. I would highly recommend wor George was a pleasure to work with and a true gentleman with a strong customer satisfaction first collaborative approach. I would highly recommend working with him!! More

Amazing Customer Service We were very pleased with the dealership & exceptionally pleased with Mr. Bill when recently buying a new car. He was very knowledgable, informative We were very pleased with the dealership & exceptionally pleased with Mr. Bill when recently buying a new car. He was very knowledgable, informative & accommodating as he helped me find the right car for me. Diane & Lisa were very helpful as well. I would highly recommend Bill to anyone shopping for a new Mercedes. More

Excellence! George was attentive to our needs. He listened and followed up to the letter. The facility is second to none, and all with whom we dealt were knowledg George was attentive to our needs. He listened and followed up to the letter. The facility is second to none, and all with whom we dealt were knowledgable and courteous. Thank you!! More

Such a Great Experience, We bough two Cars! Great experience working with Ron! We made several long visits to the dealership as we evaluated two certified pre-owned cars. Ron worked with us the Great experience working with Ron! We made several long visits to the dealership as we evaluated two certified pre-owned cars. Ron worked with us the whole process to get the cars we wanted at a good price and took care of everything. More

Purchase of 2017 GLC300 Kyle Edison was great. He was very knowlegable about our GLC 300. Sherrie and I appreciate his calls after the sale. We give him our highest praise Kyle Edison was great. He was very knowlegable about our GLC 300. Sherrie and I appreciate his calls after the sale. We give him our highest praise. We will return for a new car when our lease is up. More

Great customer service! We are very pleased with RBM Alpharetta. Ron provided excellent customer service. When he knew he was not able to help us right away, he asked George We are very pleased with RBM Alpharetta. Ron provided excellent customer service. When he knew he was not able to help us right away, he asked George to step in, to ensure that we were attended to and cared for. He was very prepared for our multiple visit and did whatever he could to make our transaction as smooth as possible. We highly recommend Ron and George. More

Great experience I bought a E350 from Derrick Wynn. I told him what I was looking for and what I wanted to pay. He found the car-- no games, no back and forth. The ent I bought a E350 from Derrick Wynn. I told him what I was looking for and what I wanted to pay. He found the car-- no games, no back and forth. The entire process was quick and painless from beginning to end. I had no intention of buying a car that day, just came in to look. Derrick and the team there made everything so easy, getting the car was a no brainer. It has all the features I wanted and then some. Derrick was professional, friendly, knowledgeable and focused on providing outstanding customer service, which he did. I was referred to RBM by a co worker who said they provided quality service. He was right. I would highly recommend RBM and Derrick. I drove away pretty darn happy and am glad to be part of the Mercedes Benz family. They care about their customers. Diane Evans patiently reviewed all the features with me. I suspect I will need a refresher but she was so patient and thorough. More

ABOVE AND BEYOND FIRST CLASS! Normally I think of “first class” as a pretty normal declarative phrase. No, really, how often do you hear that service was first class; the guy is f Normally I think of “first class” as a pretty normal declarative phrase. No, really, how often do you hear that service was first class; the guy is first class; classy, classy, classy. But what impresses us the most is forthright human interaction. Honesty beyond doubt as noted in the voice, the eyes, the knowledge, the results. Enter Vadim Russo. My wife, Mary, and I were delighted with this man, his knowledge, his patience (our first Mercedes Benz) his personality (he’s so understated he’s perfect for his job, and I’ve casted theatrical projects), his interest in us (he was delighted that our grandson was born during the sales process, and followed up on our wonderful news). Now once Mary and I decided on the C250, a 2013, Vadim and I got to an eye-to-eye understanding quickly . . . over the phone, messaging, and of course in person. The rest was easy. Neil Turry as I understand it was behind the scenes and I knew the first requests were answered and accommodated very fairly. Lisa Brennan was a joy to work with and made our financing structure very easy. Finally, Dian Evans patiently delivered our car as if she were delivering another baby to us; but this time our baby and not another grandchild. It was a pre-owned C 250. Now when have we been treated like royalty when buying a car? let alone a “used” car? Absolutely never until we first contacted Vadim Russo. More