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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

July 13, 2024

Britt is amazing! , he is very kind and professional, explained every detail of car and process with patiently. we enjoyed working with Britt. Highly recommend Britt a More

by navakanth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deisi Pizano
Jul 15, 2024 -

RBM of Alpharetta responded

Hello Navakanth, Wow, thank you for your kind words! We’re thrilled that Britt Kaminsky was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Britt made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Britt Kaminsky and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 13, 2024

Very good inventory with great options . Worked with sales associate Sid Karaca who understood my requirements and got me into a best deal More

by Ranjith Radhakrishnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

RBM of Alpharetta responded

Hi Ranjith, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sid Karaca. Please let us know if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at RBM of Alpharetta

July 12, 2024

Professional but friendly. Very helpful and focused on making customer happy and informed. Jon was paying close attention to details that were important to us. More

by nancyinbeaufort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

RBM of Alpharetta responded

Hi Nancyinbeaufort, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Jon Lee and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 12, 2024

I am so thankful I found the vehicle I was looking for at RBM of Alpharetta. My sales rep Lori Mohr went above and beyond my expectations. First of all, she made me feel like I was very important to her, as More

by Rderaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

RBM of Alpharetta responded

Hello Rderaney, Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 11, 2024

Lori was beyond exceptional in our buying experience. She was efficient and transparent along the way. We requested everything be done numbers wise, prior to arriving, and she blew us away with her quick More

by Rcderaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

RBM of Alpharetta responded

Hi Rcderaney, Our team was elated to read that Lori Mohr took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new vehicle! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 10, 2024

I wanted to express my appreciation for the excellent and professional service I received from Gwen Moss during my recent Mercedes-Benz purchase. Gwen made the entire process smooth and enjoyable, ensuring t More

by Imran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

RBM of Alpharetta responded

Hi Ias1740@gmail.com, Thank you for your glowing review! We're delighted to hear that your experience with Gwen Moss exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it's wonderful to know that we achieved that with you. We'll be sure to pass along your kind words to Gwen and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 09, 2024

WOW! ! The excellent service I received from start to finish was outstanding. Linda Lu was professional, very responsive, knowledgeable and went the extra More

by Cjblev75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

RBM of Alpharetta responded

Hi Cjblev75, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 09, 2024

As an out-of-state purchaser, this was the BEST experience I had from communicating with Lori to the day of purchasing my car. I felt valued and heard through out my entire experience with Lori and More

by Carli Carpenter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Jul 10, 2024 -

RBM of Alpharetta responded

Hello Carli , Thank you so much for sharing your positive experience with us! We're delighted to hear that you had a great experience purchasing your Mercedes-Benz, even from out of state. Lori Mohr and our team are thrilled to know that we could provide you with excellent service and make your buying process smooth and enjoyable. Your kind words mean a lot to us, and we'll be sure to pass along your praise to Lori. We truly appreciate your trust and business. Please don't hesitate to reach out if you need any further assistance. We look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 08, 2024

This is my second purchase from RBM, and I expect they’ll get my business for a third. I’ve serviced my prior Mercedes Benz at RBM exclusively, and have always been treated as a valued customer. My salespe More

by BT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

RBM of Alpharetta responded

Hi BT, Thank you for sharing your positive experience with us! We're thrilled to hear you had a fantastic time at our dealership, especially with Bill Favini making such a positive impression on you. At RBM of Alpharetta, we strive for excellence in everything we do, and Bill embodies this through his dedication and professionalism. Your kind words mean a lot, and we'll be sure to pass them along to Bill Favini and the team. Customers like you inspire us to keep raising the bar, and we're grateful for your support and trust. We look forward to welcoming you back to RBM of Alpharetta for all your future needs! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 08, 2024

Had the most wonderful experience with everyone. Very friendly, helpful, knowledgeable, and excellent customer service. More

by Carjoblev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

RBM of Alpharetta responded

Hello Carjoblev, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

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