Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,808 reviews

August 02, 2016

Great overall experience. Highly Recommend After a disappointing experience at RBM Buckhead and Sandy Springs, it was nice to receive excellent service from the staff in Alpharetta. A quick, in More

by AryaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
August 01, 2016

Great purchase experience Excellent experience with a new car purchase. From the original appointment to test drive to selecting a specific GLE350 and the finance process, thi More

by John L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Tom Ahern
August 01, 2016

Best Car Dealership Experience Ever! When we decided to get the second car for our family, I went to Audi, BMW, Lexus and Mercedes to test the cars in the same class. Dealing with Vadim m More

by omakad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2016

Fast and Easy I couldn't believe what I saw. After searching for 3 weeks for an E350 with the color combination I wanted, there it was, at RBM. I called and made a More

by James Fejedelem
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
August 01, 2016

Low Pressure, High Information Excellent approach to buying a car. Low pressure environment, gave me the information I needed quickly, no games. Found Mercedes ownership to make se More

by David Kirkup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
July 31, 2016

Nothing but the Best in Quality and Service WOW! I knew that I was in good hands 3 years ago with Bill Favini when I made the purchase of my Mercedes Benz that was my retirement gift to myself. More

by Retired Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2016

great experience I went to RBM dreading the process of buying a car - boy was I surprised! Best experience I've ever had and the majority of them were with high-end d More

by Happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Pamela Banda
July 28, 2016

Good experience Really love my car. Very pleased with how the dealership and salesman took care of us. We came from out of town to purchase. They made it worth the d More

by Tom0650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan, Derrick Wynn
July 28, 2016

Sweet until the end. George Timmes, the salesmen was very kind and helpful. Everything was great until the finance department tried to tell me that they wouldn't take my c More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan, George Timmes, Warren Phillips
Jul 29, 2016 -

RBM of Alpharetta responded

Mr. Choi, We strive to create an enjoyable car buying experience with honest, market based pricing and no-pressure shopping. With that comes a commitment to total customer satisfaction, which is why our financing department decided to make an exception on your behalf on the day of your purchase. We are sorry you were unhappy with the process however, and will be sure to better communicate our policies next time. Congratulations to you and your son on the purchase of a C-300 Coupe! We hope you experience many years of driving enjoyment, and look forward to doing business with you in the future.

July 26, 2016

Not your typical vehicle purchase On our first visit to RBM of Alpharetta, we knew we wanted to purchase a Mercedes, did not know which one. Ron came out to greet us before we entere More

by lovethiscrossover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Ron Delvalle
...
450
...