
RBM of Alpharetta
Alpharetta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great overall experience. Highly Recommend After a disappointing experience at RBM Buckhead and Sandy Springs, it was nice to receive excellent service from the staff in Alpharetta. A quick, in After a disappointing experience at RBM Buckhead and Sandy Springs, it was nice to receive excellent service from the staff in Alpharetta. A quick, informative online chat with Dan convinced us that the longer drive to Alpharetta was worth it. Vadim did a great job of presenting different car options and was willing to work on the pricing. We left with a new car and highly recommend this dealership. More
Great purchase experience Excellent experience with a new car purchase. From the original appointment to test drive to selecting a specific GLE350 and the finance process, thi Excellent experience with a new car purchase. From the original appointment to test drive to selecting a specific GLE350 and the finance process, this dealership was a pleasure to do business. Ramona was extremely helpful and truly offered a low pressure and stress free purchasing experience. More
Best Car Dealership Experience Ever! When we decided to get the second car for our family, I went to Audi, BMW, Lexus and Mercedes to test the cars in the same class. Dealing with Vadim m When we decided to get the second car for our family, I went to Audi, BMW, Lexus and Mercedes to test the cars in the same class. Dealing with Vadim made my decision much easier, as he truly treated me as family or a friend. I didn't experience anything close with other guys. Most dealers will be nice to you until they get you to buy something, but once you start having questions and your purchase takes longer then they expected it all falls into peaces. Not with RBM. Vadim, really did go above and beyond on his job. I have test drove three different cars, on three different occasions and even took the car home over night. He was nothing buy helpful to the max. Answered all the questions and was very familiar with these vehicles. He even drove me home one day on his own time when I didn't have a ride. He didn't want me to get UBER. When I wanted to test drive a car with specific color/trim options that they didn't have on the lot at the time, he offered to let me drive his own car, as it had the options I was looking for. Who does that?! I mean, really impressed and will come back here for my next Benz for sure. Even after the purchase he stayed in contact with me to make sure everything is at 100%. Couldn't recommend him and RBM more. More
Fast and Easy I couldn't believe what I saw. After searching for 3 weeks for an E350 with the color combination I wanted, there it was, at RBM. I called and made a I couldn't believe what I saw. After searching for 3 weeks for an E350 with the color combination I wanted, there it was, at RBM. I called and made a deal over the phone and picked it up 2 days later. More
Low Pressure, High Information Excellent approach to buying a car. Low pressure environment, gave me the information I needed quickly, no games. Found Mercedes ownership to make se Excellent approach to buying a car. Low pressure environment, gave me the information I needed quickly, no games. Found Mercedes ownership to make sense for me financially and even have lower insurance than my previous BMW. Very Happy. More
Nothing but the Best in Quality and Service WOW! I knew that I was in good hands 3 years ago with Bill Favini when I made the purchase of my Mercedes Benz that was my retirement gift to myself. WOW! I knew that I was in good hands 3 years ago with Bill Favini when I made the purchase of my Mercedes Benz that was my retirement gift to myself. When I decided to upgrade to the 2016 C300 Sedan, I knew that Bill Favini was my first and only call. He had just what I wanted waiting for me to test drive. Bill knows exactly how to provide the quality and service for the best experience. I appreciate the time they take to ensure I was comfortable with the new features of the 2016 models. If you want the best, just call Bill Favini. RBM of Alpharetta is a great dealership that has made a lot of upgrades to ensure the best in quality and service. More
great experience I went to RBM dreading the process of buying a car - boy was I surprised! Best experience I've ever had and the majority of them were with high-end d I went to RBM dreading the process of buying a car - boy was I surprised! Best experience I've ever had and the majority of them were with high-end dealerships. I would highly recommend RBM and all the people with whom I dealt. More
Good experience Really love my car. Very pleased with how the dealership and salesman took care of us. We came from out of town to purchase. They made it worth the d Really love my car. Very pleased with how the dealership and salesman took care of us. We came from out of town to purchase. They made it worth the drive. More
Sweet until the end. George Timmes, the salesmen was very kind and helpful. Everything was great until the finance department tried to tell me that they wouldn't take my c George Timmes, the salesmen was very kind and helpful. Everything was great until the finance department tried to tell me that they wouldn't take my check when they took my check the prior week. I don't know what they were insinuating and came off rude. I still don't understand why they would say such a thing when my check from the week prior went through and they didn't seem to have a problem taking my money then (a $1,000 non-refundable check). DIdn't sit right with me. A part from that everything else was great. The sales staff and the service team were very helpful. More
Not your typical vehicle purchase On our first visit to RBM of Alpharetta, we knew we wanted to purchase a Mercedes, did not know which one. Ron came out to greet us before we entere On our first visit to RBM of Alpharetta, we knew we wanted to purchase a Mercedes, did not know which one. Ron came out to greet us before we entered the showroom. He went with us to determine which Model works the best for us. Even though it was 95 degrees and humid, he was in no hurry to rush us back inside. Ron was very helpful and knowledgeable about the features of the various Models. We hope Ron is still at RBM of Alpharetta when it is time for us to Purchase again. We never had a Red Carpet delivery. That was nice. More