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RBM of Alpharetta
Alpharetta, GA
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,808 reviews
May 17, 2016
Excellent Service! Excellent Service from start to end. Andy was really helpful and responded to my initial queries about the vehicle. Overall good experience at the dea Excellent Service from start to end. Andy was really helpful and responded to my initial queries about the vehicle. Overall good experience at the dealership. More
by shan
Employees Worked With
Andy Sayers
May 17, 2016
Best Car Buying Experience Ever!!! From beginning to end it was the best car buying experience ever! Great Customer Service!!! Answered all of our questions. Excellent Experience. Will From beginning to end it was the best car buying experience ever! Great Customer Service!!! Answered all of our questions. Excellent Experience. Will be Back!!!! More
by Campergirl50
May 17, 2016
Great Experience Talking w/Georga Timmes George Timmes spent tons of time with my wife and I looking at new and certified pre-owned C300 models. He was very knowledgeable and gave us all the George Timmes spent tons of time with my wife and I looking at new and certified pre-owned C300 models. He was very knowledgeable and gave us all the information we asked for. Although I would up buying an Audi, I would highly recommend George to anyone interested in a Mercedes and believe they would have an awesome buying experience dealing with George! More
by Bill Thurber
Employees Worked With
George Timmes
May 14, 2016
Great experience Great customer service. The entire experience from beginning to end was well worth the drive from South Carolina. Will definitely purchase again. Met Great customer service. The entire experience from beginning to end was well worth the drive from South Carolina. Will definitely purchase again. Met all expectations and more. More
by Moore-dease MB
Employees Worked With
Fabian Tafur, Derrick Wynn
May 14, 2016
Excellent service, trustworthy staff, and quality vehicles. I have dealt with many dealerships before, but RBM of Alpharetta left a very positive impression after my first visit. The staff- Warren Phillips and I have dealt with many dealerships before, but RBM of Alpharetta left a very positive impression after my first visit. The staff- Warren Phillips and Neil Turry were friendly, knowledgeable, and patient throughout our search- and let me add honest. We left more than satisfied with a great deal and a new car! More
by ysso60
May 13, 2016
Helpful, knowledgable , and professional George Timmes was great to deal with. I have never been to a car dealership that was as friendly and professional as the people of RBM of Alpharetta. George Timmes was great to deal with. I have never been to a car dealership that was as friendly and professional as the people of RBM of Alpharetta. This was our first experience with a Mercedes and it couldn't have been better. More
by Shane
May 13, 2016
Excellent customer service Sheaffer Cheek made our purchase of a Airsrteam Interstate a very enjoyable experience. He is extremely knowledge about the product and very responsiv Sheaffer Cheek made our purchase of a Airsrteam Interstate a very enjoyable experience. He is extremely knowledge about the product and very responsive to our needs. There was no preasure applied or game playing with the price. Extremely professional! We had some unique request on taking delivery of our vehicle since we live in Florida. He figured out how to meet our needs and make it happen. He definitely went out of way to meet our needs. More
by Ronnie
May 13, 2016
No Pressure!! Just good customer service!!! I saw a pre-owned S550 on their website and decided to visit. Kyle met me and offered a test drive on the vehicle I was interested in. Kyle was profe I saw a pre-owned S550 on their website and decided to visit. Kyle met me and offered a test drive on the vehicle I was interested in. Kyle was professional and informative!!! More
by jdanie4
Employees Worked With
May 12, 2016
Great service George and Neal were very good. Will definitely recommend them. Easy car buying experience. Clean dealership. Very pleasant working experience. Lo George and Neal were very good. Will definitely recommend them. Easy car buying experience. Clean dealership. Very pleasant working experience. Lots of fun and enjoyment. More
by Allen Sinclair
Employees Worked With
George Timmes
May 12, 2016
Delivering on Promises I had the pleasure of buying from David Wang and Bill Winslow, They delivered on everything the promised and were complete professionals the whole way I had the pleasure of buying from David Wang and Bill Winslow, They delivered on everything the promised and were complete professionals the whole way through. Highly recommended. More
by GBriceno
Employees Worked With
Other Employees :
Neil Turry, David Wang, Bill Winslow, Lisa Brennan
