RBM of Alpharetta

Unusual Experience The unusual experience was that we experienced NO sales pressure, NO winging it when salesperson didn't know the answer to a question (he went and fou The unusual experience was that we experienced NO sales pressure, NO winging it when salesperson didn't know the answer to a question (he went and found out the answer), NO attitude on the part of sales personnel, NO talking down to the female half of the clients. We experienced only laid back helpfulness, friendly attitudes on everyone's part, and best of all, a xxxx good price on the car we selected! My, how unusual! More

Director Fabian is a very courteous and efficient salesman. He wastes no time, abides by his commitment and will go an extra yard to retain you as customer. Al Fabian is a very courteous and efficient salesman. He wastes no time, abides by his commitment and will go an extra yard to retain you as customer. Although I like this dealership, but the reason I became a repeat customer was entirely due to Fabian, he just makes the car buying experience less stressful. Which is great! Also, the Sales Manager Lisa was very nice and helpful. Thanks. More

Ladies and Gentlemen in this corner a known German competitor (*) (*); IN THIS CORNER, BILL "THE GRILLER" of RBM North Yeah! He listened very well to my needs (Pain & Discomfort), really! I am a disab competitor (*) (*); IN THIS CORNER, BILL "THE GRILLER" of RBM North Yeah! He listened very well to my needs (Pain & Discomfort), really! I am a disabled veteran who has experienced several surgeries; I drove two hours to RBM of Alpharetta to look into getting a CPO I observed on-line which I thought would accommodate my needs, however as I entered and exited a E350, it was very difficult and uncomfortable due to my past back surgery. I mentioned to Bill that I once owned a 320CDI. Bill being the great listener, he began round three, danced around, and threw a jab wow, a 2014 ML 350 Blue-tech. Once I slid into the seat, my back exclaim! "Roger that", it was not over yet, as I drove it the maneuverability of steering with a finger turn radius is phenomenal; the quietness was unbelievable. During the final round, the detail person presented Bill with the ML 350 Blue tech he noticed a small dent just to the right of the door handle; he told me he would take care of it, even if he had to drive the two-hour journey to Middle Georgia (Kathleen). I took deliver anyway, Bill kept to his word, and drove the two-hour drive to my home and gave me a loaner, then returned my ML on the second day the small dent was gone. This is the type of customer service with Mercedes-Benz speaks for itself -overwhelming Nothing like it going above the bar of RBM competitors the other German manufacturer. LADIES & GENTLEMEN, the WINNER AND TITLE HOLDER – ALL-TIME-CHAMPION & UNDEFEATED CONSULTANT, BILL FAVINI BY TKO! RBM NORTH/ALPHARETTA is a knockout dealer! THERE NEEDS TO BE A REMATCH (NEW LOCATION RBM SOUTH)! Please there are several good locations in middle Georgia KATHLEEN, PERRY. Thanks for the memories, Bill, and keep up to the Mercedes Benz standards. More

Without question, my recent car buying experience at RBM of Atlanta-North ranks as one of the best (and this wasn't my first rodeo). The staff (Fabian Tafur in particular) was very accommodating, considerat of Atlanta-North ranks as one of the best (and this wasn't my first rodeo). The staff (Fabian Tafur in particular) was very accommodating, considerate and knowledgeable – making my decision to purchase an easy one. I'll buy from RBM in the future, and would recommend this dealership to anyone considering a quality vehicle purchase. More

I was blown with the way my wife and I was treated at RBM-Atlanta North, from the moment we walked into the dealership until we drove off the lot. I really felt like they wanted us to purchase the right RBM-Atlanta North, from the moment we walked into the dealership until we drove off the lot. I really felt like they wanted us to purchase the right vehicle and for the right price. It was the best car buying experience we have had. I will definitely visit them for my next vehicle. More

This was a really good experience for me. I purchased an E550 and the transaction was very smooth. I was treated with respect and my needs as well as my wants were satisfied. Bill Favini, along with Lisa an E550 and the transaction was very smooth. I was treated with respect and my needs as well as my wants were satisfied. Bill Favini, along with Lisa and Sharon were the utmost professionals that I have ever had the experience of working with at a car dealership. These cars have so many options and if you don't have knowledgeable people helping you, You would end up buying a vehicle and not knowing what you really have. I know, because I did a lot of research on these vehicles, at least I thought I had, until I went to RBM North. They took the time and explained what I was buying. Bill still follows up with me every other day to see if everything is going satisfactory. Go figure, I had to go all the way across town to get what I wanted. Thanks bill More

Recently purchased my second E-350 from Fabian. He is an extremely nice person and no pressure sales. Lisa Brennan Had all the paper work ready to sign and out of there. Great people to do business wit an extremely nice person and no pressure sales. Lisa Brennan Had all the paper work ready to sign and out of there. Great people to do business with. More

Our experience with Bill was great. From his first contact, in response to our inquiry about an "online special," to the closing--Bill demonstrated knowledge, skill and a willingness to work with us contact, in response to our inquiry about an "online special," to the closing--Bill demonstrated knowledge, skill and a willingness to work with us to be sure we were happy with our new pre-owned car. Bill took the time to give a thoughtful demo of the features important to us as well as "hidden" needs we might not have considered. In addition, Bill and the whole team gave great service with all the paperwork and closing--even coming to my office the following day, when we left our garage door opener in the old car. I can't say enough great things about Bill. He turned an experience most people dread into something that was easy, and efficient. I would recommend Bill and this dealership to anyone in the market for a new or pre-owned car. More

We love our "new" car. Bill was awesome to work with. He respected our decisions during our buying experience. We thought that the trade value on our car was very fair. The dealership is very nice with. He respected our decisions during our buying experience. We thought that the trade value on our car was very fair. The dealership is very nice and they make you feel so comfortable. I was taken over to meet someone in the service department and I visited the parts department as well. This place is top notch and so are the employees. Many thanks to Bill who has great follow up. We were there on a very busy Saturday and still received his upmost attention during our entire process which by the way was not long at all. I would highly recommend RBM North to everyone I know. More

I work in a luxury business, so I sought out RBM of Alpharetta to help in the purchase of my new car! My sales team was the best at helping me find the perfect car for my needs, and getting me quickly Alpharetta to help in the purchase of my new car! My sales team was the best at helping me find the perfect car for my needs, and getting me quickly through the financial part. With keys in hand they continued their educational process to help me navigate all the ups and downs of my new vehicle. I would highly recommend this great team of sales experts when purchasing your next Luxury vehicle. More