RBM of Alpharetta

Wonderful Buying Experience! I am a first time MB buyer, and I can only highly recommend Ron Delvalle attention and service. Pleasant experience with staff member who handled the I am a first time MB buyer, and I can only highly recommend Ron Delvalle attention and service. Pleasant experience with staff member who handled the purchase of this awesome vehicle! More

Highly recommend RBM of Alpharetta Professional Sales People Derrick Wynn was the most professional and knowledgeable salesperson I have ever met in years. He's very knowledgeable in his Mercedes Benz. The pro Derrick Wynn was the most professional and knowledgeable salesperson I have ever met in years. He's very knowledgeable in his Mercedes Benz. The process was fast and easy and very thorough. My experience was quick and flawless. Ms Carol Duster the Finance Service person was also very nice and very professional. Kudos, keep up the excellent work. More

Overall a great experience! The dealership was top notch! Neil, Ron, Carol & Diane made me feel very special. They were so professional in handling my purchase. They were all ver The dealership was top notch! Neil, Ron, Carol & Diane made me feel very special. They were so professional in handling my purchase. They were all very knowledgable and thorough in explaining all aspects of my new vehicle. I would recommend them to friends and family and look forward to making a future purchase on my husbands next car. More

Mind of Knowledge, Heart of Service I just purchased my second car here over the past five years. I returned because of my solid experience with my first Mercedes and this service depar I just purchased my second car here over the past five years. I returned because of my solid experience with my first Mercedes and this service department, I was so fortunate to again be assisted by someone highly knowledgeable and service focused. Andy Sayers did a very good job in transitioning me from a car I adored to a car I hopefully, will enjoy as much as or more. Though we had just met in phone calls and emails over the past few days, he seemed to immediately understand my needs and desires and did nothing to push me toward more, while making sure I did not settle for less. Andy is extremely professional while exuding a genuine warmth. Gotta' say ... his lovely English accent doesn't hurt the process either! :) Seriously, not one disconnect have I ever found with this RBM of Alpharetta team from the greeters to the Service Department's Teresa, Don, and the many unseen faces who have cared for my car; to the Sales Department's Andy and his Manager; and to sharp Sharon in the Finance Department ... all top notch! Thanks for staying 'till they turned off the lights, Folks, to make sure I got the benefits of the great September promotion too! More

World Class Service! Bill Winslow provided exceptional service every step of the way through the purchase of my new Mercedes. He provided professional, knowledgeable servi Bill Winslow provided exceptional service every step of the way through the purchase of my new Mercedes. He provided professional, knowledgeable service without any pressure or hard sale tactics. He made the process of purchasing the car enjoyable! He was even willing to come in on his day off to accommodate by schedule! He was thorough yet very efficient throughout the entire transaction. If you're in the market for a Mercedes, call Bill. If you aren't, you should be! I love my new car! More

Great experience again I am a returning lease client, and RBM has always been top terrific. From the GM to the sales managers, Finance manager Lisa, and my sales person, Ro I am a returning lease client, and RBM has always been top terrific. From the GM to the sales managers, Finance manager Lisa, and my sales person, Ron Devalle, were all extremely professional, and made the car buying experience great. More

A pleasant experience fro start to finish. My wife and I were very satisfied with our experience at RBM of Alpharetta. Our salesman, Fabian Tafur, was outstanding. He was very patient, knowle My wife and I were very satisfied with our experience at RBM of Alpharetta. Our salesman, Fabian Tafur, was outstanding. He was very patient, knowledgeable, and excited about the products that he represents. He did not make us feel pressured in any way and he had a very nice personality that elicited trust and honesty. He is very much NOT your stereotypical car salesman and that was very refreshing to us. When it came down to the negotiating process, it was stress free. We felt comfortable with their "bottom line" price of the vehicle we were purchasing, and we felt the price they offered us for our trade-in was fair. There were no "back and forths" between the salesman, sales manager, and us, which was nice. We would highly recommend Fabian @ RBM of Alpharetta for your next Mercedes-Benz. More

Comfortable and pleasant car buying experience. We had positive experiences with the service department at RBM of Alpharetta in the past, so when it came to shopping for a used car, we thought we wo We had positive experiences with the service department at RBM of Alpharetta in the past, so when it came to shopping for a used car, we thought we would give them a try. We were pleased with our decision. Andy was informative, helpful, and easy to communicate with. There was no pressure and it was a comfortable buying experience. Everyone worked as a team to make our process quick and smooth. More

The Best or Nothing ! My wife and I purchased a CPO GLK from this location and we had one of the best experiences throughout the process. We were buying the vehicle sight u My wife and I purchased a CPO GLK from this location and we had one of the best experiences throughout the process. We were buying the vehicle sight unseen as we live in Ohio and Derrick and Ramona did an amazing job guiding us through the process. Once we hit the ground we were picked up from the airport by RBM and everything went as smooth as possible once we arrived. RBM was stellar and in-bodies "The Best or Nothing" phrase. Thank you Derrick, Ramona and everyone else that helped with our transaction at RBM! Trey and Whitney More

Excellent Experience at RBM of Alpharetta We had an excellent experience purchasing a vehicle from sale person Andy Sayers at RBM of Alpharetta. Without pressure Andy made things as quick and We had an excellent experience purchasing a vehicle from sale person Andy Sayers at RBM of Alpharetta. Without pressure Andy made things as quick and easy as possible. We’ve bought our share of vehicles over the years and Andy Sayers is about as friendly and helpful as it gets! More