RBM of Alpharetta

Vadim Russu comes through again! I bought my first Smart Car from Vadim Russu on 6/8/15 (my birthday present) and was completely satisfied with the patient explanations, help and othe I bought my first Smart Car from Vadim Russu on 6/8/15 (my birthday present) and was completely satisfied with the patient explanations, help and otherwise excellent sales experience he provided. Due to an unfortunate accident my car was totaled on 8/18/15. As soon as my insurance company settled with me, I contacted Vadim and he was able to sell me another Smart Car that day. The fact I contacted Vadim immediately says volumes about how extraordinary and caring salesperson he is. I would definitely tell my friends to call on Vadim and RBM of Alpharetta to purchase a car. Two cars in two months certainly is an indication of the impression he made on me! More

Best Car Buying Experience EVER! After being totally snubbed/ignored at the RBM Atlanta Dealer we decided to give Mercedes-Benz one more try. I found a car I liked on the RBM of Alph After being totally snubbed/ignored at the RBM Atlanta Dealer we decided to give Mercedes-Benz one more try. I found a car I liked on the RBM of Alpharetta website and asked for an online price quote. Within minutes I received an email from Ramona Razavi inviting me to schedule a time to come in for a test drive. I made the appointment for the next day and upon arriving was promptly welcomed and introduced to Ms. Razavi, who showed me the cars and took me for a test drive. She patiently answered all my questions and let me take plenty of time with the cars. I found the entire experience very enjoyable. I never at any time felt pressured or pressed to make a decision. When it became clear my spouse would not make it to the dealer to see the car I wanted before close of business that day, Ms. Razavi arranged for me to take a loaner home to continue the test drive. That really sealed the deal for us. The next day I returned and we agreed upon a fair price for my trade-in, financing interest rate and final cost of the car. Again, Ms. Razavi spent a long time with me, introducing me to the Sales Manager and showing me the Service Department. We were then introduced to Carol Duster to finalize the paperwork. Ms. Duster was also very easy to work with and amazingly efficient. At the conclusion of the paperwork phase, I was introduced to Diane Evans, who sat with me in the car and explained how all the bells and whistles work. (And there are a lot of them!) Ms. Evans assured me that should I need to return for more help in using all the features, she was there for us as many times as we needed. Who does that? This is my first Mercedes-Benz and I look forward to a long and happy business relationship with RBM of Alpharetta. More

Outstanding Customer Service! Kudo's, and many thanks to the Staff at RBM of Alpharetta. The level of Professionalism and Customer Service shown by Mrs. Portia Garard was very pra Kudo's, and many thanks to the Staff at RBM of Alpharetta. The level of Professionalism and Customer Service shown by Mrs. Portia Garard was very praise-worthy. Mrs. Garard definitely went that "extra mile" to ensure my Car buying experience was hassle-free and that I was getting a quality vehicle that reflects the Mercedes Benz tradition. I can't stop telling all my friends and Co-worker's about my car buying experience! More

Mercedes Benz CLA 250 Excellent Experience . Ron is very welcoming and knowledgeable in his domain . He helped us in every step and got us the best deal and also very clea Excellent Experience . Ron is very welcoming and knowledgeable in his domain . He helped us in every step and got us the best deal and also very clearly answered our questions . More

Professionalism was outstanding! David Wang is a true pleasure to work with. He is extremely knowledgable and never pushes. I have to say that this car buying experience was one of my David Wang is a true pleasure to work with. He is extremely knowledgable and never pushes. I have to say that this car buying experience was one of my best and I have bought a lot of cars. More

Great Experience! Ron Delvalle was extremely helpful and professional in finding the car that met our needs! Highly recommend him and RBM of Alpharetta. Very welcoming Ron Delvalle was extremely helpful and professional in finding the car that met our needs! Highly recommend him and RBM of Alpharetta. Very welcoming and overall pleasant experience. We will be back! More

Building Brand Loyalty I highly recommend RBM of Alpharetta. Fabian Tafur is very knowledgeable and personable. Overall my experience was excellent. I am very satisfied w I highly recommend RBM of Alpharetta. Fabian Tafur is very knowledgeable and personable. Overall my experience was excellent. I am very satisfied with my purchase and plan to continue to do business with them in the future. More

Best Car Buying Experience I have ever had Vadim Russu was extremely helpful and professional In other words he was AWESOME!! He was very easy to work with from the time he contacted me initi Vadim Russu was extremely helpful and professional In other words he was AWESOME!! He was very easy to work with from the time he contacted me initially from the internet inquiry to when I drove off in my new 2015 white CLA250. Carlo Duster and Pamela Ciccateri also made my experience great. This was the first time ever visiting this dealership and from my recent experience it wont be the last. If any customer has a bad experience at this dealership it wont be cause of the employees. More

"I'm So Happy!" I had an awesome car buying experince at RBM Alpharetta and drove away feeling very proud of the service that I received and the decison that I made. I had an awesome car buying experince at RBM Alpharetta and drove away feeling very proud of the service that I received and the decison that I made. Each employee that I encountered was very nice and seemed to be proud to work for Mercedes-Benz. Andy Sayers was the greatest salesperson with superb knowledge and made my first Mercedes-Benz purchase a great experience! More

Exceptional Dealer and Experience I recently purchased a pre-owned vehicle from RBM of Alpharetta. Based on my experience I can see why the dealer is so highly rated. Every person in t I recently purchased a pre-owned vehicle from RBM of Alpharetta. Based on my experience I can see why the dealer is so highly rated. Every person in the company is a professional and is truly concerned in the satisfaction of the customer. There was no hard sell and they staff allowed time for me to complete my due diligence on the vehicle before the purchase. Their follow-up is prompt without being pushy. The overall sense from the company is one of trust rather than one of moving steel which is refreshing. This is a dealer who is trustworthy and will continue to receive my business. More