RBM of Alpharetta

This dealership is amazing! This is our 3rd vehicle from RBM of Alpharetta. Our first two were smart cars. And even tho those are the cheapest vehicle they sell by quite a good This is our 3rd vehicle from RBM of Alpharetta. Our first two were smart cars. And even tho those are the cheapest vehicle they sell by quite a good margin, they made the experience seem as though I were buying a 100k car. This go round I finally bought my first actual Mercedes. A C300. Bill Favini and staff are some of the nicest and professional people you will ever deal with. I can't say how happy I am with every aspect of our buying experience. We will be Mercedes customers for life! More

Great experience Ron Delvalle and Neil Turry did everything they could to make my first car-buying experience a great one. From the beginning, Ron diligently searched Ron Delvalle and Neil Turry did everything they could to make my first car-buying experience a great one. From the beginning, Ron diligently searched for the exact CPO car I wanted and made sure he find me exactly what I requested - no short cuts. The whole process was smooth and easy, and he made sure everything was done correctly and diligently. He is SO patient and was a pleasure to work with! Highly recommend Ron as your car salesman! More

Great Experience! I cannot say enough about the great service, expertise, and communication I received from Reza Azizi. I felt like I was his most important customer! I cannot say enough about the great service, expertise, and communication I received from Reza Azizi. I felt like I was his most important customer! More

Great experience! I had to close a very complicated deal with a trade-in. Being an out-of-state customer, it couldn't, have been better handled than the service and at I had to close a very complicated deal with a trade-in. Being an out-of-state customer, it couldn't, have been better handled than the service and attention I received. thank you! More

Great service We purchased a 2013 E350 certified ore owned car. Our sales guys (Fabuan and Bill F.) were both very helpful, informative and patient with us. Pam We purchased a 2013 E350 certified ore owned car. Our sales guys (Fabuan and Bill F.) were both very helpful, informative and patient with us. Pam also did a great job showing us the tech features of the car. Best dealer experience we've ever had. More

Great experience !!!!!!!! The best buying experiencing I've ever had, everyone I encountered was wonderful. My salesman, David Wang was very knowledgeable, and knew exactly wh The best buying experiencing I've ever had, everyone I encountered was wonderful. My salesman, David Wang was very knowledgeable, and knew exactly what I was looking for. Sharon Thompson was great, and seamlessly handled my financing. Product Concierge, Pam Ciccateri patiently explained all the features of the car and emailed follow up information as promised. Thank you all, so much More

Best customer experience Our salesmen Vadim Russu was very informative and possessed superior customer service to myself and my family. One of the best experiences while shopp Our salesmen Vadim Russu was very informative and possessed superior customer service to myself and my family. One of the best experiences while shopping for a vehicle. More

Great service and pleasant and knowledgeable people. A very pleasant stress free environment to purchase a new Mercedes. Great facility and excellent sales person. Highly recommend. A beautiful facilit A very pleasant stress free environment to purchase a new Mercedes. Great facility and excellent sales person. Highly recommend. A beautiful facility with a stellar team to match. Go there for your next car. More

Great buying experience I was in the market for a used Lexus that I had spent several months researching and evaluating options. I found online what appeared to be the exact I was in the market for a used Lexus that I had spent several months researching and evaluating options. I found online what appeared to be the exact model and features I had been looking for at RBM, and was even more pleased to see the overwhelmingly positive reviews of the dealership. After one trip out to inspect and test drive the car, I was back the next day ready to buy. The quality of the car and the RBM customer experience exceeded my expectations. Dan Berry helped made the experience an overwhelmingly positive one, and was happy to answer any questions I had. I was initially worried about buying a Lexus from a primarily Mercedes dealership, but never once felt like I was a lower priority than anyone else. Neil Turry also took the time to introduce himself and speak with me both days I was there. It's clearly a great team that is passionate about cars and the customer. More

GREAT EXPERIENCE We just purchased a 2015 C300 from RBM and could not have been happier. Our sales person, Ramona Razavi was so patient with my wife and me and had a We just purchased a 2015 C300 from RBM and could not have been happier. Our sales person, Ramona Razavi was so patient with my wife and me and had a wealth of knowledge about the cars, features, functions, financing, etc. and she was extremely pleasant to work with. Her sales manager, Neil Turry made sure he introduced himself and made sure we were happy. As part of the sale process they took us through the service department and even the spotless garage so see how customer's cars were being treated. Lisa Brennan in finance made the process painless and easy as well. A real pro. Instead of all that paper you get from most car dealers Lisa scanned all the documents and put them on a USB drive for us. Finally, Pam Ciccateri showed us all the cars features/functions and how to set up all of the options the car had and by the time we got home we already had an email with a video about one function we were unsure how to operate. I recommend the whole team and especially our sales person, Ramona. More