RBM of Alpharetta

The Perfect 1st Experience I am new to Mercedes Benz and I must say I am now a lifetime customer. My Dealer was Fabian and before entering the dealership I made the call to inqu I am new to Mercedes Benz and I must say I am now a lifetime customer. My Dealer was Fabian and before entering the dealership I made the call to inquire. Fabian was helpful and welcome from our very 1st call. You would have thought I've known him all my life. He was knowledgeable and considerate of what I wanted. He didn't force anything on me and he listened to my needs. He helped me choose the best car for myself. And he searched for the best possible deal. He made purchasing a Mercedes so easy. I am so grateful for Fabian. From here its on to bigger and better things. He is and will always be my recommendation to all my friends and family! More

Excellent experience from start to finish We dealt with Andy Sayers and he made the whole process painless. For starters we were over an hour away so over the phone he went out to the car we We dealt with Andy Sayers and he made the whole process painless. For starters we were over an hour away so over the phone he went out to the car we were calling about and answered any questions about it. GLK250's are hard to find in a CPO used. When we showed up the vehicle was in exactly the same condition as he described. When we arrived to test drive he had the vehicle right up front waiting on us. We were heading out of town so we agreed to pickup after the holiday when we returned. They went over every feature of the car and made sure we were comfortable with everything, paired our phones to the Bluetooth, etc. He walked us around the dealership and introduced us to the service manager and then to the finance manager to finish up the paperwork. I guess we aren't used to the service you get at a luxury car dealer. It's quite a difference and we appreciated it. Tom More

Great Buying Experience I hate shopping for a new car. BI'll Gavin made the experience a very pleasant one. He is great, knows his product. But most of all LISTENS TO HOS CUS I hate shopping for a new car. BI'll Gavin made the experience a very pleasant one. He is great, knows his product. But most of all LISTENS TO HOS CUSTOMER. His followup and follow through are great. The dealership is batting 1,000 so far. More

Great experience. Went to several dealers, but they were not as respectful as the people at this dealer. Ramona was great in giving me the experience I needed in order Went to several dealers, but they were not as respectful as the people at this dealer. Ramona was great in giving me the experience I needed in order to purchase my car. Both Ramona and Carol stayed after hours and allowed me to take my time to purchase. I would definitely recommend them. More

The Sales Process The moment you step inside the showroom. ... Pleasant, courteous and knowledgeable. They know their business and listen to the customer. Ramona made The moment you step inside the showroom. ... Pleasant, courteous and knowledgeable. They know their business and listen to the customer. Ramona made the process simple and did it all with a smile. No question went unanswered. Great Job! We love our new C250. So sporty and full of technology. More

My Experience with Ron Delvalle was great !! I would recommend Ron Delvalle to any of my friends. He is detail orientated, knows his product, seems ethical and responds quickly. What not to l I would recommend Ron Delvalle to any of my friends. He is detail orientated, knows his product, seems ethical and responds quickly. What not to like? Woody More

Outstanding Sales Rep. Fair deal. Amazing experience. This was my first Mercedes, and these guys really helped me enjoying this experience. I was treated very well and with no rush. I drove a couple of ca This was my first Mercedes, and these guys really helped me enjoying this experience. I was treated very well and with no rush. I drove a couple of cars for a long time, there was no pressure trying to sell me something I didn't need, and the really gave me a fair market price without hassle or asking me stupid questions like "tell me what is your budget -so i can sell you something not worth that money, but on that budget-". If you are a demanding buyer, like I am, I truly recommend you to go to RBM-Alpharetta and ask for Ron DelValle. Great guy, very knowledgeable about cars being a car racer himself. You will really enjoy the experience of buying your first Mercedes, or a second. who knows... More

Relaxing, competent people, great experience! We were searching for a car for my wife, and went for a drive with Ramona Razavi. She was friendly, upbeat and very knowledgeable about the car we wer We were searching for a car for my wife, and went for a drive with Ramona Razavi. She was friendly, upbeat and very knowledgeable about the car we were interested in. A++ rating for her help!! While we were going through the purchase process, we met various folks who helped us out-Mark McQuaid, and Neil Turry, managers who went out of their way to introduce themselves to us and offer help, Lisa Brennan who streamlined the financial process and Diane Evans who gave us a thorough indoctrination to the systems of our new purchase. We couldn't have asked for a better experience-highly recommend this team if you're looking for a Mercedes!! More

Thank you David and Kyle!! Last week we visited RBM of Alpharetta to look at 2 pre-owned luxury SUVs. David Wang was the salesman that showed us the cars....and handled the sal Last week we visited RBM of Alpharetta to look at 2 pre-owned luxury SUVs. David Wang was the salesman that showed us the cars....and handled the sale 2 days later. He was very personable, knowledgeable and professional. Kyle Edson was so helpful and made our entire car shopping and car buying experience very pleasant. We love our car and will enjoy it for many years to come. Thanks David, Kyle, and RBM of Alpharetta for impeccable service. More

Great Experience Dan Berry is a excellent employee, and always followed up with me when I had questions about purchasing a vehicle. He gave outstanding customer servic Dan Berry is a excellent employee, and always followed up with me when I had questions about purchasing a vehicle. He gave outstanding customer service. I couldn't ask for a better salesman. More