RBM of Alpharetta

The purpose of my visit to RBM Mercedes Benz, North was to take care of some minor problems and an adjustment on my front passenger seat. I was LATE for my appointment. Nathan welcomed me and directed me t to take care of some minor problems and an adjustment on my front passenger seat. I was LATE for my appointment. Nathan welcomed me and directed me to the waiting area. He alerted Teresa Cox to my presence. She was with a scheduled customer. While I was waiting, I enjoyed viewing a beautiful flat screen TV show. Nathan directed me to a marvelous hospitality area. While I was in the waiting area, (it is more like a beautiful lounge area.) I also enjoyed the Mercedes Benz retail area. Teresa Cox was extremely knowledgable and explained to me what my service would entail. She has an engaging and congenial manner. It was actually the very first time a service professional advised me and was NOT condescending. I would highly recommend going to RBM North for sales, service, and Mercedes Benz high quality retail merchandise. More

Teresa Cox was friendly, knowledgeable, & efficient in helping solve the mechanical malfunction in my car. She made me feel important and valued me as a customer. The problem was solved quickly and in helping solve the mechanical malfunction in my car. She made me feel important and valued me as a customer. The problem was solved quickly and in a most cost effective manner. A courtesy car was provided a no charge which I did not expect. My car was returned to me in a much cleaner condition than I expected. I am recommending RBM of Atlanta North to my business clients, friends, and associates for automobile service, as well as, the place to go for a new or used Mercedes. More

My wife and I had been searching for a car and we found one on the internet at RBM-North Atlanta. Everyone I talked to about the car prior to driving to the dealership was very knowledgeable. Once we arriv one on the internet at RBM-North Atlanta. Everyone I talked to about the car prior to driving to the dealership was very knowledgeable. Once we arrived at RBM-North, we were greeted by a very friendly staff and introduced to our sales consultant Anna DeBlois. She made our purchase an enjoyable experience and I would definitely recommend this dealership to my friends and family. More

I bought my first Mercedes in 2002 from RBM, and my experience was pretty good. I bought my second Mercedes in Nov 2008 from RBM NORTH and my experience was WOW! ADAM DENAULT is the most knowledg experience was pretty good. I bought my second Mercedes in Nov 2008 from RBM NORTH and my experience was WOW! ADAM DENAULT is the most knowledgeable and helpful salesperson I have ever dealt with in any industry. His website www.mybenzguy.com is a great resource. The sales manager, MARK MCQUAID, is a pleasure as well. They worked together to make sure that my car buying experience was flawless, and it was. The RBM NORTH dealership is state-of-the-art, and has a very welcoming ambience. I live closer to several other MB dealerships, but since RBM NORTH goes the extra mile for me, I will go the extra mile for them! More

What an awesome experience! My wife and I recently purchased an E350 Mercedes Benz from RBM-North Atlanta Dealership. Over the years, I’ve purchased several cars and dealt with many car dealers. My purchased an E350 Mercedes Benz from RBM-North Atlanta Dealership. Over the years, I’ve purchased several cars and dealt with many car dealers. My experience with RBM-North has been by far the best. I’ve purchased a new car every 5 years over the past 25 years. Prior to visiting RBM-North, I went to every MB Dealership in the Atlanta area looking for the right car. While shopping for the best car, best price and best dealership, luckily we ended up at RBM-North. The staff personnel at RBM-North were polite and very professional. The salesperson that assisted us (Mr. Steven Moore) is without a doubt one of the major reasons we decided to purchase from RBM-North. Mr. Moore was very knowledgeable, courteous, compassionate and understanding of our needs. You see, this was the first time we considered purchasing a “used” car. After Mr. Moore explained the advantages of purchasing a “certified” used Mercedes Benz with low mileage, in mint condition and remaining factory warranty, we immediately felt comfortable about the purchase we were about to make. Worth mentioning is the condition of the used cars on the RBM-North lot. Not only are the certified used cars in excellent operating condition, they look very, very close to new. Most have low mileage and still under factory warranty. Steve Moore also handled all the necessary transactions very smoothly and in a timely manner (vehicle trade-in, test driving, vehicle prep, demonstration of car features, and final delivery of the car). My wife and I are very happy with our “Like New” E350 Mercedes Benz. We are comfortable and confident knowing that we purchased our car from a First Class Dealership (RBM-North), with honest and highly professional personnel. We would like to thank all the folks at RBM-North for making this an awesome experience for the both of us, especially Bethany and Steve. You can rest assure that I will see you again in a few years to purchase another MB. More

My husband and I bought a car from RBM of Atlanta several months ago and the experience was great. Bethany and Adam were as helpful as could be and because we live in Los Angeles we had some challenges. My months ago and the experience was great. Bethany and Adam were as helpful as could be and because we live in Los Angeles we had some challenges. My husband flew out to see the car and everything was handled perfectly in the few hours that he was at the dealership. the car is beautiful and I'm enjoying it tremendously. We would welcome the opportunity to buy from them again. More

RBM of Atlanta North is a new style M.B dealership with all a new high tech shop and all the client amenities incl. internet, coffee and juice bar, big screen TV, comfy waiting area. From the minute you d all a new high tech shop and all the client amenities incl. internet, coffee and juice bar, big screen TV, comfy waiting area. From the minute you drive up and the greeter greets and welcomes you and takes your keys and car from you, you get a feeling of personal professional service. The service advisor (Victoria) made me feel like my little warranty problem was her most important problem of the day and would be all the way thru the repair process. They gave me a loaner (C300 with 660 miles on it) and then sent me an email in the afternoon to tell me my car was all fixed and ready for pickup. When I picked up the car, the greeter took the loaner and quickly pulled up my car. The repair work was done perfectly. This is the best dealer service experience I've had in 50 years of car ownership. More

When I walked into RBM of ATL North, I knew from the start I was in the right place. The overall atmosphere was much different than what I've experienced from other MB dealerships in the Atlanta area. T start I was in the right place. The overall atmosphere was much different than what I've experienced from other MB dealerships in the Atlanta area. The staff was courteous, attentive, knowledgeable, and patient. At the onset of the visit, my salesperson introduced me to the General Manager, who was the kindest person. He was polite and quite humble and as often as I came back and forth, he always approached me with the firmest handshake and never forgot my name. I'm not the easiest person to please therefore I knew this adventure would be one of length and would require much patience from the salesman. Stephen Moore was a GOD send. As often as I changed my mind (trying 3 different vehicles within 5 weeks, from not liking the color, options, interior, price), he never gave up on me. When I finally decided upon what I wanted, I realized they didn't have it on their lot, however was able to obtain it within 24 hours. After delivery of the vehicle, there were a few minor documents requiring completion. My husband was due to meet Stephen the next day. The next day we had a snow blizzard. Stephen asked us not to leave the house and he made the trip all the way to our door, in the blizzard. Talk about service! They are a team of professionals and seem to really care about their customers, realizing that MB customers are usually here to stay. I loved this experience so much, I have recommended this dealership to family & friends. I felt like part of their family as opposed to just another customer. Keep up the good work team RBM of Atlanta North! More

We were seeking a low-mileage 2007 Mercedes E350 in excellent condition based on our positive experience with our 1999 E320. We were shown five vehicles which fulfilled our criteria. All employees wer excellent condition based on our positive experience with our 1999 E320. We were shown five vehicles which fulfilled our criteria. All employees were extremely friendly, courteous, and happy to answer any and all our questions. Bill Favini was particularly helpful, patient and pressureless and made the shopping experience very pleasant. Our selection is a beautiful silver car with ash interior. Everything is "as new" standard. It warranted the 'Certified' label which added an additional year to the warranty still left on the original purchase. It is a quiet, smooth ride and the braking system is incredible! We couldn't be happier because the price for all this was great. More

Most often the purchasing of an automobile is a stressful experience. Mike and the staff at RBM North made this experience extremely comfortable. Mike was professional in his manner and especially in the p experience. Mike and the staff at RBM North made this experience extremely comfortable. Mike was professional in his manner and especially in the procedure of walking my wife and I through the buying process. He was very knowledgeable about his product. The dealership is a showcase. All of the areas we visited were spotless. The car I purchased was a used Mercedes (2002). When I picked the car up the following day, I spent nearly an hour with an associate who showed me all of the car's features and how to use them. Mike was available for any additional questions and we toured the service area which was as spotless as the showroom. The car had been meticulously prepared. If there is an interest in a Mercedes, new or used, I can highly recommend Mike and the RBM North dealership for an extremely pleasant car buying experience. More