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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

June 17, 2011

Excellent sales personnel with Bill Favini, no hard pressure sales tactics,very informative, willing to answer any question and relatively easy to deal with (I always want more money in my pocket). RBM More

by JReed004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
Jun 24, 2011 -

RBM of Alpharetta responded

Tony, thanks for your compliments on Bill and our facility. We appreciate your business and look forward to assisting you again in the future. ~ RBM North

June 15, 2011

What an amazing positive experience - best car buying process *ever*. I knew what I wanted, walked in the dealership, and met Joe. One of the most straightforward salespeople I've ever met. He found m More

by wrensaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yudante & Sharon Thompson
Jul 09, 2011 -

RBM of Alpharetta responded

Joe & Diane & Sharon are all testiments to the professionalism we strive for and we appreciate your business! Thank you! ~ RBM North

June 13, 2011

David Wang provided me with excellent professional service. He knew exactly what I wanted and needed. He made buying a car simple and easy. I highly recommend David Wang when buying a new or used car, More

by Tess Brancato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, David Wang
Jul 09, 2011 -

RBM of Alpharetta responded

Thanks so much for your compliments on David Wang and RBM North. We appreciate your kind words and your business! ~ RBM North

June 09, 2011

I have been working with both Bill and Teresa for a couple of years now. Both have been extremely helpful in addessing questions and issues, but primarily they are focused on Customer Service. It is s More

by rsturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Teresa Cox & Bill Favini
Jul 09, 2011 -

RBM of Alpharetta responded

Thanks so much for your compliments on Bill & Teresa and RBM North. We appreciate your kind words and your business! ~ RBM North

June 05, 2011

the most plesant car trade i have ever had and good service on my older benz as well. they have learned how to treat a customer! More

by js thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : bill favini and dan
Jul 09, 2011 -

RBM of Alpharetta responded

Thanks so much for your compliments on Bill and RBM North. We appreciate your business! ~ RBM North

May 24, 2011

Bill Favini and RBM North Mercedes-Benz of Atlanta have gained my trust and confidence for car buying now and in the future. I began my new vehicle search online and was then referred to sales specialist More

by Deryck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 2
Jul 09, 2011 -

RBM of Alpharetta responded

Bill really makes the car buying process fun and easy. Thanks so much for your compliments on him and RBM North. We appreciate your business! ~ RBM North

May 21, 2011

This is my second new car purchase from David Wang, and again it was first class and a most enjoyable experience. David is so friendly and helpful about finding the exact right model for you. My daughter More

by anncbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, David Wang
Jul 09, 2011 -

RBM of Alpharetta responded

Thanks so much for your compliments on David Wang and RBM North. We appreciate your kind words and your business! ~ RBM North

May 20, 2011

My husband contacted RBM North Mercedes-Benz of Atlanta about a car. They didn't have the one we wanted, but within a week, they found my DREAM car with every single option that we wanted, with low miles, More

by sfpat1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
Jul 09, 2011 -

RBM of Alpharetta responded

Bill goes the extra mile for his customer and we are thrilled he could make your dream car arrive quickly for you! We appreciate your kind words and your business! ~ RBM North

May 16, 2011

I came in this past weekend to check out the available CPOs I had seen through their website. As soon as I walked in, the representatives at the front desk were welcoming and courteous which gave me a gre More

by kpark22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, David Wang
Jul 09, 2011 -

RBM of Alpharetta responded

David truly goes out of his way for each and every customer. Thanks so much for your compliments on David Wang and RBM North. We appreciate your kind words and your business! ~ RBM North

May 11, 2011

I brought my 2002 E320 in for routine service. My service advisor Steve greeted me, went thru what was going to be done to the car and had my loaner vehicle waiting for me (an SUV that I LOVED). Lat More

by AtlantaOn400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 09, 2011 -

RBM of Alpharetta responded

Thanks so much for your compliments on Steve and RBM North. We appreciate your kind words and your business! ~ RBM North

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