Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,781 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,781 reviews
January 23, 2023
Juwan was a wonderful person to work with! He was extremely knowledgeable and not pushy at all, I would be happy to do business with him! He was extremely knowledgeable and not pushy at all, I would be happy to do business with him! More
by sdgannaway
Employees Worked With
Juwan Shields
January 23, 2023
Andy is extremely knowledgeable about Mercedes Benz. He is professional and kind, and has a propensity for identifying the customer’s needs and helping to direct them to the perfect fit! Everything was He is professional and kind, and has a propensity for identifying the customer’s needs and helping to direct them to the perfect fit! Everything was presented very transparently, and there were no hidden fees or surprises.. he helped me find a competitor finance rate to boot! More
by Wendyrdavis
Employees Worked With
Andy Sayers, Ramona Razavi
January 23, 2023
I have purchased 3 Mercedes from this dealership and working with Juwan was a pleasure experience. he goes above and beyond tp professionally serves his clients. working with Juwan was a pleasure experience. he goes above and beyond tp professionally serves his clients. More
by tonysadri
Employees Worked With
Juwan Shields
January 23, 2023
Just bought a CPO Mercedes C300 Cabriolet from Kyle Edson at RBM Alpharetta. He was great and I'd highly recomend going to see him if you're in the market for a new or CPO Mercedes. Kyle is knowledgeable, pr at RBM Alpharetta. He was great and I'd highly recomend going to see him if you're in the market for a new or CPO Mercedes. Kyle is knowledgeable, professional and courteous. You will not find a better experience buying a new car. More
by bothoma17
January 22, 2023
Juwan was truly a blessing from GOD! He and the staff from RBM Alpharetta resorted the faith in the car buying experience for my mother and me! Thank you! He and the staff from RBM Alpharetta resorted the faith in the car buying experience for my mother and me! Thank you! More
by zrharley
Employees Worked With
Other Employees :
Tony from car Detailing., Ramona Razavi, Juwan Shields
January 21, 2023
I met Juwan for the first time, he greeted me with a big smile! Induce himself. Juwan made me feel welcome! He was very professional , patience very good product knowledge. I truly appreciate his aweso smile! Induce himself. Juwan made me feel welcome! He was very professional , patience very good product knowledge. I truly appreciate his awesome service! More
by normaoakley
Employees Worked With
Juwan Shields
January 21, 2023
Juwan was Awesome! !! Juwan truly took the time to ask important questions and listened to our concerns. Juwan was very patient and kind. Juwan made us want to do busi !! Juwan truly took the time to ask important questions and listened to our concerns. Juwan was very patient and kind. Juwan made us want to do business with him. Truly a great experience. More
by charleneoakley0
Employees Worked With
Juwan Shields
January 21, 2023
Juwan Shields was a great sales and leasing consultant and his patience while showing the car and ensuring customers meet their requirements was excellent. Really great consultant to work with. and his patience while showing the car and ensuring customers meet their requirements was excellent. Really great consultant to work with. More
by desaiyasha17
Employees Worked With
Juwan Shields
