RBM of Alpharetta - Service Center

excellent followup and customer concern The service manager Jay is a great guy and is genuine in making sure the customer is satisfied! I will definitely bring all my cars to this location f The service manager Jay is a great guy and is genuine in making sure the customer is satisfied! I will definitely bring all my cars to this location for service. More

Simply the best! I have purchased two mercedes from RBM of Atlanta North in the past few years, a C-class and an SL-class. From the sales experience to the service experience, it has exceeded my expectatio of Atlanta North in the past few years, a C-class and an SL-class. From the sales experience to the service experience, it has exceeded my expectations every time. Teresa Cox has been my service adviser since then and she always goes above and beyond to take care of customers. I would highly recommend this dealership to anyone looking for a pleasant car buying and service experience. I cannot say this for a lot of other dealerships that I have dealt with before. Thank you! Tony N More

Several visits to RBM have all been done well and pleasantly by Brendt's service assistance. I have been satisfied by the work done in the back and especially by Brendt's handling my customer inter pleasantly by Brendt's service assistance. I have been satisfied by the work done in the back and especially by Brendt's handling my customer interactions. More

Mr. Steve Byrd listened to my situation, understood, and minimized my inconvenience of having my vehicle serviced. Steve got me in the door and on my way with a loaner vehicle within minutes. He kept me i minimized my inconvenience of having my vehicle serviced. Steve got me in the door and on my way with a loaner vehicle within minutes. He kept me informed of the service and the necessary time line to return my vehicle. I just moved from California and this was my first experience with RBM. It was a pleasure working with Steve and I look forward to many more years of working with RBM and Steve. More

Mr. Byrd has assisted me on several occasions. He always seems aware of the importance of my time and his empathy is most appreciated. Friendly and competent, he installs a confidence that service on my au seems aware of the importance of my time and his empathy is most appreciated. Friendly and competent, he installs a confidence that service on my automobile will be performed correctly and in a reasonable time frame. His communication skills in terms of notification when service is completed could not be better. He installs in me a great feeling of trust in RBM NORTH. More

I have been doing business with RBM for 15 years, and RBM North since they opened. My wife and I have been Mercedes owners for over 35 years. We rarely used the dealer for service before we started doing b North since they opened. My wife and I have been Mercedes owners for over 35 years. We rarely used the dealer for service before we started doing business with RBM. At RBM North we have found an incredible, customer focused team that strives hard to delight us in every transaction ... service work and new car purchases. I wish to thank every one of the individuals who have worked with us, but I also want to recognize Randy Powell in particular. Not only is Randy truly service and customer oriented, it is clear he has instilled those values across the entire team of his leadership and staff. You will not go wrong buying a car from RBM North or having your car serviced by RBM North's talented service team. More

On the three occasions that I had to bring my car for different reasons the service was always excellent - I did not have to wait to be taken care of; one time I had to leave the car overnight and I was different reasons the service was always excellent - I did not have to wait to be taken care of; one time I had to leave the car overnight and I was provided with a car. I will never hesitate to recommend RBM of Atlanta-North. More

Service was fast. I was greeted promptly. Timeframe for the repair commitment was met. I had to drop off my car and they were quick to get check me in and let me get on my way. With other dealers in the pa the repair commitment was met. I had to drop off my car and they were quick to get check me in and let me get on my way. With other dealers in the past, I've had to wait a long time for them to get back to me to tell me how long, how much, and when I could come back. I waited less than 5 minutes before Steve met with me. My car was washed and vaccumed and the check out process was quick. The most important factor to me for any kind of service is that I can come and go quickly and I was able to. More

We were in the process of buying a used ML 320 & wanted it looked at by a 3rd party. They were happy to help and gave honest feedback. The one thing they "found" was that one of the fluid levels n wanted it looked at by a 3rd party. They were happy to help and gave honest feedback. The one thing they "found" was that one of the fluid levels needed topping off & they took care of that as well! More

On Friday 3/2/12 i visited r b m north metro,georgia for On Friday 3/2/12 i visited r b m north metro,georgia for my scheduled mantainance. I was given an appointment around my schedule,which was very conve On Friday 3/2/12 i visited r b m north metro,georgia for my scheduled mantainance. I was given an appointment around my schedule,which was very convenient to me.When i arrived at the dealership i was treated very respectfully and urgently.All of my issues were resolved very professionly. When i left the dealership i was very pleased. More