RBM of Atlanta

The employees at the dealership were all very professional and cutius to me.all were very knowledgeable of the vehicle. professional and cutius to me.all were very knowledgeable of the vehicle. More

I can’t say enough good things about my experience with RBM Mercedes. Brian Butcher is a true professional—knowledgeable, courteous, and always willing to go the extra mile to ensure everything is handled RBM Mercedes. Brian Butcher is a true professional—knowledgeable, courteous, and always willing to go the extra mile to ensure everything is handled right the first time. I live in Spartanburg, SC, and I make the drive specifically to work with Brian and the RBM team. That should speak volumes about the level of service they provide. It’s always worth the trip for the peace of mind and quality of care I receive. Highly recommend both RBM and Brian Butcher for anyone who values excellent service and attention to detail. Keith Stephen More

He is an excellent person. Makes you feel like you are home. Knows customers need. Very much knows his stuff. I would recommend him to anyone. Keep the good work Sir Don. Makes you feel like you are home. Knows customers need. Very much knows his stuff. I would recommend him to anyone. Keep the good work Sir Don. More

I recently took delivery of a car I ordered from RBM of Atlanta and it was an ultra smooth, ultra painless process. This was especially thanks to Trevor Young, who was responsive, knowledgeable, fair and h Atlanta and it was an ultra smooth, ultra painless process. This was especially thanks to Trevor Young, who was responsive, knowledgeable, fair and honest throughout the four month process. I can’t recommend him highly enough. More

It was very easy working with Marcelo. I purchased the car from out of state. The process went very smoothly. Marcelo was very quick to get back to me, he sent videos, physically put go I purchased the car from out of state. The process went very smoothly. Marcelo was very quick to get back to me, he sent videos, physically put golf clubs in the trunk to show me how they fit and texted me to alert me to documents that I would be receiving. I would certainly work with him again. I also liked the touch of the red carpet treatment and his pride in how the car looked. More

Hi Eric Gomez I want to take a moment to express my appreciation for the exceptional service you provided during my recent experience buying my dream car from your dealership. Your attentiveness, prof appreciation for the exceptional service you provided during my recent experience buying my dream car from your dealership. Your attentiveness, professionalism, and knowledge made the process smooth and enjoyable. Thank you for paying attention to me and focusing on my concerns Even after the sale you took my calls about my concerns your dedication to customer satisfaction truly stood out. Best Regards, Carolyn Ervin Finley More

I returned here to buy my next Mercedes because of the excellent service department. My service advisor, Blake, is outstanding. The purchase process with Oscar Cruz was transparent. I didn't have to ha excellent service department. My service advisor, Blake, is outstanding. The purchase process with Oscar Cruz was transparent. I didn't have to haggle about the price. An added benefit was the concierge who took me through the car features and technology after purchase. I highly recommend the dealership based on my experience. More

HORRIBLE. THE ABSOLUTE WORST CUSTOMER SERVICE EVER. I HAD A REOCCURING ISSUE WITH MY G550 SINCE I'VE OWNED IT. THE VEHICLE HAD THE SAME ISSUE PRIOR TO ME PURCH THE ABSOLUTE WORST CUSTOMER SERVICE EVER. I HAD A REOCCURING ISSUE WITH MY G550 SINCE I'VE OWNED IT. THE VEHICLE HAD THE SAME ISSUE PRIOR TO ME PURCHASING THE VEHICLE. WHEN I CONTACTED RBM, THEY BASICALLY THREW THEIR HANDS UP IN THE AIR AND SAID "SORRY. DON'T KNOW WHAT TO TELL YOU." THEY WERE ONLY CONCERNED WITH DENYING CULPABILITY; NOT THE EXPERIENCE OF THE CUSTOMER OR STANDING BEHIND THEIR PRODUCT. More

I have brought in my 2015 GL450 that I bought new and I brought it in to your service center. It has been in there two times in the last two weeks and it has not been fixed. I want it fixed or give me some brought it in to your service center. It has been in there two times in the last two weeks and it has not been fixed. I want it fixed or give me something in return to go towards a different car! I am tired of going to my car and it is totally dead. It has had a new alternator and battery to the tune of 3200.00 dollars. I can not rely on it! More

Jordan Mendez, Roadside Technician, assisted me yesterday. My car would not crank, and my battery had died. Jordan provided me with a new battery. He was prompt, courteous, and provided me the s yesterday. My car would not crank, and my battery had died. Jordan provided me with a new battery. He was prompt, courteous, and provided me the service I needed. He also gave me information on the battery as well as my car. More