
RBM of Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Love RBM of Atlanta This is the second time that I have purchased a Mercedes from RBM of Atlanta. It is their customer service that had me go back the second time. There This is the second time that I have purchased a Mercedes from RBM of Atlanta. It is their customer service that had me go back the second time. There was no question in my mind where I would be buying my car. My salesman, Steve Szczupak, went above board showing me different vehicles and answering all my questions. All without any pressure. Steve wanted to make sure the vehicle I chose was a perfect fit for me. I drove away with a 2017 E300. Bryan Hagan in the finance department also made certain that everything concerning the financing went as smooth as silk. From the moment you walk into RBM and are greeted by the ladies up front, you are treated as if you are family. Everyone at RBM makes you feel as if you are their #1 customer. I highly recommend RBM of Atlanta for your car purchase. More
New CLA This was a positive experience. I was happy to drive my new car off the lot in such a short amount of time. It was a good overall experience as a repe This was a positive experience. I was happy to drive my new car off the lot in such a short amount of time. It was a good overall experience as a repeat customer. More
Wonderful Experience! After an exhaustive search for the right vehicle (my third Mercedes) at another dealership, Charlie Vaccaro at RBM of Atlanta ended my search. I not After an exhaustive search for the right vehicle (my third Mercedes) at another dealership, Charlie Vaccaro at RBM of Atlanta ended my search. I not only had the "right" vehicle, but my experience was exceptional. The entire team was very professional, and I plan to use RBM of Atlanta for all my future Mercedes needs. More
Great purchase experience Charlie Vaccaro and Ashley Ahern have once again made my purchase experience most pleasant. I have recommended Charlie to several friends. This is my Charlie Vaccaro and Ashley Ahern have once again made my purchase experience most pleasant. I have recommended Charlie to several friends. This is my third purchase- two CPO and one new. More
Excellent service! Don Bonura was very helpful, polite and knowledgeable so it was an excellent experience! Also Se Kim was very professional like Don and the paperwork Don Bonura was very helpful, polite and knowledgeable so it was an excellent experience! Also Se Kim was very professional like Don and the paperwork went very smoothly. Thanks!!! More
Excellent experience - all the way Steve "Shupak" Szczupak at RBM of Atlanta – excellent experience all the way. Second vehicle purchased under his professional care. Excellent in all a Steve "Shupak" Szczupak at RBM of Atlanta – excellent experience all the way. Second vehicle purchased under his professional care. Excellent in all aspects. Very thankful. More
Steve Szczupak saved the day! My busy commute told me it was time to trade my beloved '06 ML500 for something that would be more practical gas-wise. I've been spoiled over the year My busy commute told me it was time to trade my beloved '06 ML500 for something that would be more practical gas-wise. I've been spoiled over the years with European cars, but I honestly drove everything from Honda, Toyota, Kia, Acura, Lexus, Chevy, Ford, and many others in spring of '16. My budget was set and Steve made it happen under my budget by a $1.00!! I made out with a vehicle that is stylish, road friendly, and comfortable. I drive all over Cobb county every day in my turbo charged C class and I only fill up once a month!!! So happy with my purchase experience and I will be back to purchase another vehicle from RBM. Thanks Steve! More
It's all about the customer service! I spent 5 months test driving new cars, 2016. I test drove so many it became 2017. I dealt with many dealerships, sales people, makes and models fro I spent 5 months test driving new cars, 2016. I test drove so many it became 2017. I dealt with many dealerships, sales people, makes and models from Kias to Lexus. But, when it came down to me plunking down the dough, it was the customer service that sold me, not the car. None of the cars really spoke to me and some of the sales people rubbed me the wrong way or didn't know their product. But that was not the case with RBM of Atlanta. Steve "Shupak" Szczupak is a warm friendly and funny person who genuinely cares about his customers. And he knows the Mercedes'. He should he has been selling them for a long, long time. Several of the sales people came and went when I returned to test drive a car again. Granted Steve sold my husband a Mercedes back in 2010, but he has been there for him ever since. My husband is not an needy as I am when it comes to cars, so knowing that Steve would be there long after the sale was important to me. Steve has not disappointed. He has followed up with me several times to help me learn the car. Along with Casey and Mr. Finance (Sorry I can't think of his name) at the dealership are nice and helpful too. They made the process of buying the car mostly pain free. Watching those dollars leave the bank account was the most painful. LOL! More
Service Complaint My 2010 C Class Sports was towed to RBM on Thursday, March 9, 2017 around 12 pm. I called after 3pm to see if my car was delivered. The next day I had My 2010 C Class Sports was towed to RBM on Thursday, March 9, 2017 around 12 pm. I called after 3pm to see if my car was delivered. The next day I had to follow up on my vehicle. I was told the car needed a part that had to be delivered. I was not told in detail what was wrong with my car just the steering lock. My car was at RBM for 5 days and I did not receive a loaner but, when I picked up my paper work it was written I received a loaner. I was promised one but, never received it. I have asked for a detail of what work was performed. It is March 20, 2017 and I have not received it. I was told if my car was towed by RBM the tow charge would be waived. It wasn't. Usually I get a call after my service or email survey. I have not received either. More
Purchase of Mercedes Benz ML 350 Charlie Vaccaro was helpful and gave me the required information to enable me to purchase the vehicle. He was courteous and always positive. He did a Charlie Vaccaro was helpful and gave me the required information to enable me to purchase the vehicle. He was courteous and always positive. He did a good job overall though he did not have much influence on the financing side. More