RBM of Atlanta

This is my fourth M-B purchase and the last three have been with RBM and Eric. Though Mercedes is an outstanding automobile, the reason I continuously return is because of outstanding salesmanship and cu been with RBM and Eric. Though Mercedes is an outstanding automobile, the reason I continuously return is because of outstanding salesmanship and customer service from Eric. When/if he leaves/retires, my business will probably go elsewhere as well. (My first M-B purchase was with another local southside dealership. They did not earn my future business.) I have always liked and respected Eric and my wife made an intersting observation during our most recent purchase. She said the two of us were a lot alike. Maybe, but Eric is not only a good salesperson, but he is likeable as well. He also has an almost encyclopedic knowledge of all that is Mercedes, the company as well as the vehicles, past, present, and future. I have always had my vehicles by the dealership (no matter which brand I owned), and the service center at RBM is top notch as well. As long as Eric can provide my sales needs, I will return for any future M-B purchases. More

RBM and salesman Steve Edwards were great. Overall RBM and salesman Steve Edwards were great. Overall buying experience was very pleasurable. Steve Edwards was very patient and was willing to spend a RBM and salesman Steve Edwards were great. Overall buying experience was very pleasurable. Steve Edwards was very patient and was willing to spend all the time necessary to answer all our questions. The best part was no haggling, Steve gave us a great price up front. More

This was my second experience purchasing a Mercedes from RBM and the first Certified Pre-Owned. I was hesitant to purchase a used vehicle but Stephen Cavanaugh explained the process of how RBM certifies a RBM and the first Certified Pre-Owned. I was hesitant to purchase a used vehicle but Stephen Cavanaugh explained the process of how RBM certifies a vehicle and that made me feel very comfortable purchasing the car. After a previous purchase from Jerry Peek, I wouldn't have gone anywhere else but RBM. Both Stephen and Jerry were patient and spent alot of time making sure all my questions were answered and to make sure I understood how the vehicles features operated during delivery. It has always been my experience to be treated with courtesy and respect in dealing with RBM. More

Gerry did a great job. He was knowledgeable and answered all our questions.n He made the process go as quickly as possible which for me was important. all our questions.n He made the process go as quickly as possible which for me was important. More

Steve was very responsive and easy to deal with. He was recommenede by Don Mackay who I like and trust- from the service department.Steve was straightforward and open.He was very knowledgable about the pro recommenede by Don Mackay who I like and trust- from the service department.Steve was straightforward and open.He was very knowledgable about the product and its competitive positioning. He did a great job demoing and explainng the feature set in the vehicle. I only learned of the neumber that was imputed for the value of my trade in when I spoke to the finance/leasing guy- that could have been handled better by being explicitly dealt with up front. More

My relationship with RBM goes back to 1974 when they were located on Pharr Road in Buckhead. RBM is one of the few reasons I venture outside of the Perimeter Highway (I-285). They are worth the trip to me. C located on Pharr Road in Buckhead. RBM is one of the few reasons I venture outside of the Perimeter Highway (I-285). They are worth the trip to me. Charlie has been my Salesman for the past 11 years and I have purchased three cars from him. The fact that Charlie has become a friend sums up my opinion of him. He is very knowledgeable and patient. I just purchased a 2012 and was in and out of the dealership in less than 2 hours, including the test drives and paperwork. I continue to give very high marks to Charlie and my long time Service Advisor, Don Mackay. More

I have been buying and leasing cars from RBM and Steve Szczupak, my sales person, for over ten years! Each time the experience has been stress free, efficient, and I leave with the exact car I want at the Szczupak, my sales person, for over ten years! Each time the experience has been stress free, efficient, and I leave with the exact car I want at the price I want! I recently purchased a 2012 C250 Coupe from RBM (Which I love!)and again Steve and the Staff made me feel comfortable and educated me on all my options from beginning to end! No pressure to make a decision quickly, all paperwork and numbers were explained, and the staff could not have been more pleasant and helpful. I highly recommend RBM and Steve Szczupak for your next Car Experience! A very Satisfied female consumer. More

This is the second Mercedes I have purchased from RBM and it will not be the last. Charlie is very honest and I enjoyed working with him. I felt like I got an excellent deal. it will not be the last. Charlie is very honest and I enjoyed working with him. I felt like I got an excellent deal. More

Steve Edwards was such a great help! I came in, knowing what I wanted to buy, and he made the process as smooth as possible. Any concerns that I had were addressed quickly and with patience. We were in a what I wanted to buy, and he made the process as smooth as possible. Any concerns that I had were addressed quickly and with patience. We were in and out very quickly. This is our first Mercedes but will not be our last now that we've seen the customer service provided by Steve and the RBM dealership! The price was great and the financing was unmatched anywhere else. Awesome car. Awesome service! Thanks for all of your help Steve! More