RICART HYUNDAI

Fernando was very patient while we were looking at multiple cars, discussing financial options and very helpful while explaining the lease process. Always friendly and informative.I had a wonderful ex multiple cars, discussing financial options and very helpful while explaining the lease process. Always friendly and informative.I had a wonderful experience with buying a car at the Ricart Mega Mall Hyundai building. More

Robert was the best salesman I’ve had, he was polite,customer service was 10/10, I have never been out of a dealership that fast with a new car. The dealership is a 10/10 polite,customer service was 10/10, I have never been out of a dealership that fast with a new car. The dealership is a 10/10 More

They are deceitful, liars, and will take you for whatever they can get from you. They force you into buying vehicles that you’re not interested in buying. After bringing the vehicle back after 19 hours and o they can get from you. They force you into buying vehicles that you’re not interested in buying. After bringing the vehicle back after 19 hours and owning it, they wouldn’t give me back my trade-in. More

I did most off the negotiation over the phone, so when I arrived too make the purchase I was in and out. Everyone was very friendly, and my rep explained all the functions on the vehicle perfectly. arrived too make the purchase I was in and out. Everyone was very friendly, and my rep explained all the functions on the vehicle perfectly. More

Got in and out quickly, staff very friendly and helpful, all the work done efficiently all the work done efficiently More

Disappointed that service manager Mark of Hyundai thought waiting 2 hours for a routine oil change that was scheduled ahead of time was acceptable. He was rude. waiting 2 hours for a routine oil change that was scheduled ahead of time was acceptable. He was rude. More

Amazing customer service and willingness to assist. DWEN is also an amazing rep and contribution to the company! DWEN is also an amazing rep and contribution to the company! More

I felt comfortable from start to finish. No pressure. Loved that the manager stopped by and introduced themselves. Very helpful. Mike Pressley did an excellent job!!!! No pressure. Loved that the manager stopped by and introduced themselves. Very helpful. Mike Pressley did an excellent job!!!! More

Desmond was our salesman ( possible misspelling of name). My son reached out about a car, we met him to test drive multiple cars, all of which stayed in my sons price range. He was upfront, honest and polite My son reached out about a car, we met him to test drive multiple cars, all of which stayed in my sons price range. He was upfront, honest and polite. Explained the process of buying and trading a car thoroughly. My son was nervous, he made him feel at ease. He took the time to explain credit building and finance with my son. We left with a car, pleased with the buying experience, and I hate buying a car. As large as this dealership is and as intimidating as it can be to buy a car, Ricart Auto Mall has it dialed in! Thank you, Dawn Powell More

Cannot get anyone to respond. I bought my Elantra after getting an online price from Adam. He said he would take $400 off the sticker price. He also told me that there was a $795 I bought my Elantra after getting an online price from Adam. He said he would take $400 off the sticker price. He also told me that there was a $795 protection plan available. After meeting with the salesman, I told the manager that I did not want the protection plan. He then told me that I couldn't have $1200 off the purchase price. He told me that I had to pay full price to avoid purchasing the protection plan or I could have the $400 off the price, if I agreed to buy the proection plan also. So apparently the $795 proection plan is part of the sticker even though it's not showing on the actual sticker. Also, I had to wait for over 2 hours to see a finance person. I sent Adam an email afterwards telling him about my experience. I received no reply. I then contacted Customer Service. She told me someone would be giving me a call. I waited 2 weeks - no one called. I called her again and this time she didn't even return my call. Wow! What terrible customer service!! More