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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

March 09, 2021

I wish to tell you about my visit. I went in for an oil change and to get the battery changed in one of my keys. I have some damage to the front and hood. Miss Dundee and a mechanic come out and tell me th More

by GAETANOD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Capatasto
Apr 22, 2021 -

Rafferty Subaru responded

As you can imagine, it is very concerning to read this feedback about a member of our team. This certainly doesn't sound like the friendly, accommodating service we expect for our guests and I will address your concerns with the right people. If there is anything more I can do to assist you or improve the situation, please don't hesitate to reach out to me directly. Thank you, Ken Seal - Service Manager - (888) 711-0779

March 09, 2021

Rafferty’s service and associated procedures are well honed. I drove into a heated garage, furned over the key, and proceeded to a service manager who quickly checked me in. I was out of there in 10 minu More

by MARK.ADAMIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Babicki
Mar 10, 2021 -

Rafferty Subaru responded

Mark - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Rafferty Subaru team. Drive safely, and we hope to see you again down the road!

March 09, 2021

Our salesman Mike M. was professional, friendly, very knowledgeable about every aspect of my specific car (and also the entire Subaru line), and did his best to streamline the process between sales, fina More

by bcweg (Beth and Corey Wegerbauer)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, the technician who showed me all about the electronics inside the vehicle, was very helpful in explaining everything and was very patience answering my questions., Chad Myers, Mike Magness, Brendan Latimer
Mar 09, 2021 -

Rafferty Subaru responded

Beth and Corey, thank you both for taking the time to leave us this review! We are grateful that we got the opportunity to assist you here at Rafferty Subaru, and it means a lot to know that we earned your repeat business. We will certainly let Mike and our team know that you appreciate their help, and we look forward to your next visit!

March 09, 2021

We were lucky to have our trade in/trade up experience with Owen Cunningham, your salesman there at Rafferty. He is an excellent representative of your dealership. He is knowledgeable, professional and More

by DUFFYK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Cunningham, Jim McDonald, Chad Myers
Mar 09, 2021 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! We are so glad Owen took good care of you here at Rafferty Subaru, and we will certainly let him know that you appreciate his help. Providing exceptional service is always the goal here, and it means a lot to know that we made it happen for you. We hope to see you again sometime!

Mar 10, 2021 -

DUFFYK01 responded

It is very encouraging that you read your customer's reviews! Plus it is very nice to know our positive comments will be given to Owen😊😊

Mar 11, 2021 -

Rafferty Subaru responded

😀 Thank you and have a great day!

March 08, 2021

I was extremely pleased with the Service department of Rafferty Subaru. Stefanie Dunfee made sure to check if the parts I needed replaced were under warranty which minimized my out of pocket costs. More

by BCOFFINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie Dunfee
Mar 09, 2021 -

Rafferty Subaru responded

Thank you for taking the time to review Rafferty Subaru. We're happy to hear that Stefanie was so helpful during your recent service visit!

Mar 09, 2021 -

Rafferty Subaru responded

Hi Bcoffiner, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2021

I like Rafferty Subaru because they offer not only a very solid car but also really good and attentive service. The service waiting area is spotless and provides coffee, tea, and snacks and progress update More

by JHERNADI
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Mar 09, 2021 -

Rafferty Subaru responded

Thank you for your continued support and your wonderful review! We are happy to hear that our takes such great care of you here at Rafferty Subaru. See you next time!

Mar 09, 2021 -

Rafferty Subaru responded

Hi Jhernadi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you for choosing Rafferty Subaru!

March 08, 2021

Terrific product, great facility, and extraordinary staff equate to a rewarding experience for the buyer. We could not be happier with our choice of dealers after having selected Rafferty! More

by CGBERKEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hash, Justin Barbieri, Mike Driscoll, Marisa Tascione
Mar 08, 2021 -

Rafferty Subaru responded

We are proud to have earned your business and fantastic review! Thank you for choosing Rafferty Subaru and recommending our work. We wish you many safe and happy miles ahead!

March 08, 2021

Friendly service. In timeWaiting room is very Friendly service. In time Waiting room is very good Communication is excellent Very nice to customers Very professional and give very excellent More

by Tran loc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri, Subaru Reputation , Sydney Welsh
Mar 08, 2021 -

Rafferty Subaru responded

Thank you for the great review! We appreciate the kind words about our team and are happy to hear that you had such a successful experience working with us. Drive safely, and we hope to see you again at Rafferty Subaru!

March 05, 2021

Excellent service knowledgeable staff and very personal attention for my daughter and myself. Appreciate it Marty’s speed and his careful identification of our needs and potential cars that would meet our More

by Maryellendugan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Smith
Mar 05, 2021 -

Rafferty Subaru responded

Thank you so much to you and your daughter for trusting us with this purchase! We are very glad to hear that Marty helped you find the right options for you, and we appreciate you supporting him with a positive review. Safe travels from our Rafferty Subaru team!

March 05, 2021

Service was courteous. They did fail to reset the info on the display after service performed. This is not the first time they failed to do this which means I have to make another trip to the service dep More

by ESHOOP4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Sherman, Kelly Billbrough
Mar 09, 2021 -

Rafferty Subaru responded

Hello Eshoop4, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

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