
Rafferty Subaru
Newtown Square, PA
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4,844 Reviews of Rafferty Subaru
I wish to tell you about my visit. I went in for an oil change and to get the battery changed in one of my keys. I have some damage to the front and hood. Miss Dundee and a mechanic come out and tell me th change and to get the battery changed in one of my keys. I have some damage to the front and hood. Miss Dundee and a mechanic come out and tell me that four people tried to close my hood but were unable to do so. She proceeded to tell me I needed to get my car fixed. First she has no right to tell me what to do with my car. She was very insulting and condiscending she told me I needed to stay in to tv room and not come to her desk. They brought my car out and I locked the hood on the first try. You can ask Nick who was standing there. He commented that she should not have acted that way. I will be contacting Subaru to let them know how I was treated As you can see I gave her no stars. If there had been an option for and negative # she would have gotten that. If anyone wants more they can contact me on my cell at 610-357/1166 More
Rafferty’s service and associated procedures are well honed. I drove into a heated garage, furned over the key, and proceeded to a service manager who quickly checked me in. I was out of there in 10 minu honed. I drove into a heated garage, furned over the key, and proceeded to a service manager who quickly checked me in. I was out of there in 10 minutes. The manager kept in touch with me during the day and I knew the status of my repairs. More
Our salesman Mike M. was professional, friendly, very knowledgeable about every aspect of my specific car (and also the entire Subaru line), and did his best to streamline the process between sales, fina knowledgeable about every aspect of my specific car (and also the entire Subaru line), and did his best to streamline the process between sales, finance, and service when we were on a bit of a time constraint. I also appreciated how, because I was the one purchasing the vehicle, he spoke directly to me and made sure I was happy with what I was getting and that the car had everything I needed. I’ve been to too many car dealerships where the salesman only speaks to the husband and not the wife, assuming she is not one of the decision makers, but Mike made sure I was a part of the process every step of the way. Brendan in finance and Mike the technician were also very helpful, thorough, and friendly. We had such a good experience at Rafferty that we came back to Mike 5 days later to buy another car for my husband. We would definitely recommend Rafferty to anyone looking to purchase a car. More
We were lucky to have our trade in/trade up experience with Owen Cunningham, your salesman there at Rafferty. He is an excellent representative of your dealership. He is knowledgeable, professional and with Owen Cunningham, your salesman there at Rafferty. He is an excellent representative of your dealership. He is knowledgeable, professional and extremely personable. He is willing to go out if his way to please his customers!! You are lucky to have him and he deserves a BIG raise😊😊😊 More
I was extremely pleased with the Service department of Rafferty Subaru. Stefanie Dunfee made sure to check if the parts I needed replaced were under warranty which minimized my out of pocket costs. Rafferty Subaru. Stefanie Dunfee made sure to check if the parts I needed replaced were under warranty which minimized my out of pocket costs. More
I like Rafferty Subaru because they offer not only a very solid car but also really good and attentive service. The service waiting area is spotless and provides coffee, tea, and snacks and progress update solid car but also really good and attentive service. The service waiting area is spotless and provides coffee, tea, and snacks and progress updates. More
Terrific product, great facility, and extraordinary staff equate to a rewarding experience for the buyer. We could not be happier with our choice of dealers after having selected Rafferty! equate to a rewarding experience for the buyer. We could not be happier with our choice of dealers after having selected Rafferty! More
Friendly service. In timeWaiting room is very Friendly service. In time Waiting room is very good Communication is excellent Very nice to customers Very professional and give very excellent Friendly service. In time Waiting room is very good Communication is excellent Very nice to customers Very professional and give very excellent service We appreciate More
Excellent service knowledgeable staff and very personal attention for my daughter and myself. Appreciate it Marty’s speed and his careful identification of our needs and potential cars that would meet our attention for my daughter and myself. Appreciate it Marty’s speed and his careful identification of our needs and potential cars that would meet our needs. Helped us navigate the various models very well. More
Service was courteous. They did fail to reset the info on the display after service performed. This is not the first time they failed to do this which means I have to make another trip to the service dep on the display after service performed. This is not the first time they failed to do this which means I have to make another trip to the service department. More