Rafferty Subaru

Nightmare. First: Subaru’s roadside assistance absolutely sucks. The fist service provider told me he was very busy and it would be better to try again the next day. I called the next day and, after waiting sucks. The fist service provider told me he was very busy and it would be better to try again the next day. I called the next day and, after waiting 4 hours, I called to see where the provider was and was told he canceled because he couldn’t get any of his employees to come to my area. Nobody thought it was necessary to tell me that, apparently. I drove all the way from Secane to get the tire repaired and 3 days later it was going flat again. I had to cancel my mothers cardiologist appointment to drive all the way back to the dealership to get it fixed again! It turned out that they used the wrong size plug to repair the tire. I have been tremendously inconvenienced by this. My mothers cardiologist can’t see her for another month since I canceled the appointment and I have spent many hours dealing with a punctured tire. When I tried to tell the service staff about the issues, they said nothing. Not even an apology. By the way, your car wash leaves spots all over the car. The only good thing about my experience is that they got it done pretty fast. It was done wrong the first time but it was fast. More

Very pricey for just an oil change and though appreciated the car cleaning left more wet spots than I had when I arrived. not much explanation about the recall work the car cleaning left more wet spots than I had when I arrived. not much explanation about the recall work More

Always very friendly. Keeps you updated on information related to your car. Tom Millwood and Tim were very helpful. Always nice to walk away with a clean car too. Thanks related to your car. Tom Millwood and Tim were very helpful. Always nice to walk away with a clean car too. Thanks More

We are repeat buyers. We come to Rafferty for fair treatment, considerate personnel, efficient performance. Service on prior Subaru was also excellent; we expect same in future. Mary and Chris answer treatment, considerate personnel, efficient performance. Service on prior Subaru was also excellent; we expect same in future. Mary and Chris answered our questions and tried to make our new purchase experience great. The new Outback XT is just wonderful. More

I’m very satisfied with the service I got. My car’s diagnosis was explained to me and the problem they found was successfully resolved. diagnosis was explained to me and the problem they found was successfully resolved. More

Very friendly, approachable, personal and professional service attitude all around. They earned our business and were willing to negotiate and they gave us a great deal! service attitude all around. They earned our business and were willing to negotiate and they gave us a great deal! More

Dealership took care if my needs quickly & safely Car Dealership took care if my needs quickly & safely Car needs 6000 mile check up & radio recall. I was able to drop off after work, get rental and ret Dealership took care if my needs quickly & safely Car needs 6000 mile check up & radio recall. I was able to drop off after work, get rental and return next day to pick up my car More

I went because they had the car I wanted at the right price. The dealership is beautiful - spacious, clean - and everyone was helpful and friendly. price. The dealership is beautiful - spacious, clean - and everyone was helpful and friendly. More

I love their staff and how friendly they are. Also, very helpful. I love how clean the departments are and the lounge downstairs. People are so nice. helpful. I love how clean the departments are and the lounge downstairs. People are so nice. More

To be told the issue with my blue tooth for my 2021 Outback is that my iPhone (newer version) is not compatible, is rediculous and unacceptable. Outback is that my iPhone (newer version) is not compatible, is rediculous and unacceptable. More