Rallye Acura

Chad is always a pleasure to work with. He is friendly, remembers your name and discusses your issue. My passenger door wasn't working, had him check it, I was hoping it was a fuse. He said, "hopefully. It remembers your name and discusses your issue. My passenger door wasn't working, had him check it, I was hoping it was a fuse. He said, "hopefully. It may be something bigger, perhaps an actuator." Sure enough, it was a $200+ repair. Chad was knowledgeable and upfront about it. Not happy about paying for a repair (car is out of warranty), but I never felt it was Acura's issue. That's the nature of a 7+ year old vehicle. Chad is always terrific. More

Rallye Acura gets a top rating for me because they were able to help me with little notice. I had a unexpected problem with my vehicle in the morning and they were able to take me as soon as i was able to able to help me with little notice. I had a unexpected problem with my vehicle in the morning and they were able to take me as soon as i was able to get there in the early afternoon. Micheal Denfeld, who i have being doing business with for over 10yrs, was his usually helpful self and was able to quickly identify the issue. He promised and deliver my car in the initial timeframe that was indicated to me with a car wash included. The price was fair which is something that i can consistently say about Rallye Acura. The waiting area is comfortable with any beverage that i may want. I would recommend this dealership and Mike specifically. As a longtime customer they have always treated me fairly which indicated to me that they appreciate my loyal business. More

Chad, my service advisor, was outstanding as he addressed all my needs. He made sure to call me and let me know what was found, and the time it would take to be finished. I have owned many cars in my l all my needs. He made sure to call me and let me know what was found, and the time it would take to be finished. I have owned many cars in my life, but my experience with Rallye and Chad are the best service experience I have ever had. More

IMy experience for my service appointment was excellent. I was taken on time, and the follow-up by Keeyoung was exceptional. Overall my service was performed very quicky and went without a hitch! I was taken on time, and the follow-up by Keeyoung was exceptional. Overall my service was performed very quicky and went without a hitch! More

Mark Ma: Great person, honest, intelligent and all around a pleasure to deal with. Did not give the dealers run around. Quoted me great price over the phone and didn't play games when i got there like othe a pleasure to deal with. Did not give the dealers run around. Quoted me great price over the phone and didn't play games when i got there like other dealerships. All in all best experience i had thus far with a sales consultant. More

Car brought in for routine maintenance. Experience was very pleasant. All employees I dealt with were friendly, courteous, and very helpful. Work was done in a timely manner and price was very reasonable. very pleasant. All employees I dealt with were friendly, courteous, and very helpful. Work was done in a timely manner and price was very reasonable. More

Jeri was very thorough and has a wonderful disposition and great credibility so you feel you are getting the best treatment. I would highly recommend her. and great credibility so you feel you are getting the best treatment. I would highly recommend her. More

Excellent service.No hard sell.Comfortable surroundings while you wait.Second Acura I have purchased from Rallye and would definitely recommend.No reason this has to be twenty five words. while you wait.Second Acura I have purchased from Rallye and would definitely recommend.No reason this has to be twenty five words. More

From the moment I walked into the dealer ship I was greeted with friendly smiles that right away made me feel at ease. I explained what I was looking for and without any hesitation Sam Gadkar and Dann greeted with friendly smiles that right away made me feel at ease. I explained what I was looking for and without any hesitation Sam Gadkar and Danny Park went to work in Making my wants and needs into reality. I can't thank them enough for the wonderful service that I was offered. Thanks again for my Manuel 6 speed Tl. I love it. More

Truthfully, I try to avoid dealer service because of experiences I have had in the past (not from Rallye Acura). However, when a warrantee problem occurred, my local service station told me I had to go experiences I have had in the past (not from Rallye Acura). However, when a warrantee problem occurred, my local service station told me I had to go to the dealer. Fearfully, I headed to Rallye Acura for the first time. Well, it certainly won't be my last time. I have never had such a lovely experience. Melissa Kennedy told me that they had to order a part and made me an appointment for a few days later. When I arrived, I was treated with warmth and consideration. I was told that it would take about an hour and I waited in a lovely state-of-the-art waiting room. I couldn't have been more comfortable. It was extremely clean and inviting. Melissa knew that I had to pick up my grandchildren in 2 hours and she made sure that my car was ready in one hour. She even threw in a complimentary car wash. I love my RDX and it hardly ever has a problem so I probably won't be returning anytime soon, but, when I do, it will no longer be with fear. You have cured me of my dealer service phobia. Thank you very much. More