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Rallye Acura - Service Center

Roslyn, NY

4.8
2,099 Reviews

2,099 Reviews of Rallye Acura - Service Center

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April 17, 2019

It was a pleasurable experience ! I was handled very professionally by the staff and mostly by Chad who did a great job in breaking down the costs and. Explaining the work needed More

by GKRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Apr 17, 2019 -

Rallye Acura responded

Thank you for providing us with your positive feedback! We are so happy to hear that Chad was so helpful during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 15, 2019

Helpful and courteous The people I interacted with were all friendly and courteous. Joseph Reilly, my service adviser, took the time to show me how I could tell when my veh More

by DAVID
Recommend Dealer
Yes
Employees Worked With
Joseph Reilly
Apr 15, 2019 -

Rallye Acura responded

David, thank you for sharing your positive feedback with us! We are so happy to hear that your experience while working with Joseph went so well and took the time to explain the process with you. if you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 11, 2019

Extremely professional, and courteous service personnel. The service department is run by Norman Ryder who is extremely knowledgeable and courteous. His staff is very professional and courteous as well. The More

by Kesscool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rosenthal, Reza Lavaie, Norman Ryder
Apr 11, 2019 -

Rallye Acura responded

Thank you for taking the time to share your service visit with us! It is a pleasure to hear that Norman was courteous and helpful and made the visit quick and efficient! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 11, 2019

Excellent and competent staff. The Facility is beautiful. Very welcoming atmosphere. The technicians are very knowledgeable. Parts department is extremely helpf More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito, Paul Hartmann, Michael ONeill, Joseph Reilly, Kenny Persaud
Apr 11, 2019 -

Rallye Acura responded

Thank you for providing us with your positive feedback! We're so happy to hear that our staff was so helpful and you enjoyed our facilities. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 09, 2019

Flat tire Had a flat the night before and called the next morning and they were able to fix my flat and I was able to go to work. More

by egeorgiou76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Apr 09, 2019 -

Rallye Acura responded

Thank you for sharing your positive feedback with us! We're happy to hear that we were able to resolve your flat tire issue in a quick and efficient manner! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 08, 2019

Great Service Came to Acura for last minute service but the previous service associate was off, so Kenny stepped in to help. Even though there was a wait, Kenny was More

by schan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Apr 08, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. We are so happy to hear that your visit while working with Kenny went so well and that he was so helpful. We appreciate your recommendation and look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 07, 2019

excellent service quick & professional service, always courteous with good customer relations. Car was taken in on time scheduled and was returned within a few hours. More

by JMORGENSTERN78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Rallye Acura responded

Thank you for providing us with your feedback. It is a pleasure to hear that your experience with our service team was quick and professional! If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 06, 2019

Very Good service Service manager, Norman Ryder was very helpful and polite. Explained that the engine noise I Was hearing is normal and not a problem. I was satisfied More

by EDORENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Ryder
Apr 08, 2019 -

Rallye Acura responded

Thank you for taking the time to share this thoughtful review with us! We are so happy to hear that Norman was of great assistance during your service visit and made sure you were completely satisfied. If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 03, 2019

Always satisfied I recently brought the car in for an alignment and they found a separate issue with the car I was not even aware of and it was under warranty. Gives m More

by VL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Apr 03, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us! We are so happy to hear that your recent service visit was stress-free! If you have any questions, please feel free to reach out. We look forward to seeing you in the future. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 31, 2019

Always a pleasant experience It is always a pleasure to drop in to Rallye Acura especially since the renovation. I enjoy the service, the showroom and the bagels are always appre More

by CHRISTOPHER.SPINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito, Joseph Reilly
Apr 01, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us! It's such a pleasure to hear that our team has always been of great assistance during your visits! If you have any questions or concerns, please feel free to reach out. We look forward to seeing you in the future!

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