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Rallye Acura - Service Center

Roslyn, NY

4.8
1,824 Reviews
Call Service Center (516) 344-8585

1,824 Reviews of Rallye Acura - Service Center

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May 02, 2024

The dealership is very professional. The service area is very responsive and a pleasure to work with. More

by EDSZEMPRUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
May 02, 2024

Chad took care of all my needs, my vehicle was fixed and I no longer have any suspension issues. He did a great job of communicating with the warranty company to get my repairs done. More

by FASHRAF721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Rallye Acura responded

Thank you for your kind words for Chad! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 30, 2024

All I can say is that they are great and treated me right thank you More

by MIKEYBAT95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 30, 2024

I did not get any explanation or information on the battery's warranty. Is it prorated? How long is the battery guaranteed for? Etc... More

by JME898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Rallye Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 29, 2024

Richard and team are great they always take care of any questions/concerns I may have. More

by RAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Richard and our team here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 29, 2024

Kind, knowledgeable, did not put pressure on me. He explained all details to me and discussed payments for the lease. Danny Park is amazing. This is the 6th car I have leased from Rallye Acura an More

by DINAFRANCHI
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeorgio Llantino
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Apr 29, 2024 -

Rallye Acura responded

Thank you, Dina, for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 24, 2024

Great purchase. Quick in and out with the whole process, between financing purchasing and titling. Will do business again. More

by MATHO32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 24, 2024

Quick, efficient first service. Friendly staff. Have used Rallye service for years with my former TL. More

by ALFRED.ROMITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Rallye Acura responded

Thank you, Alfred! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura; we look forward to having you as one of our valued customers for many more years! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 23, 2024

I have always had the best experience at Rallye, from the top executive to the valets. More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 23, 2024

Went in for state inspection, in and out within the expected time frame. No hassle and no nonsense More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
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