2,084 Reviews of Rallye Acura - Service Center
I just needed a regular service, but I was new to the area. I brought my car in and not only did I feel they were honest, but they were really nice. When I asked about any coupons or deals they had goi area. I brought my car in and not only did I feel they were honest, but they were really nice. When I asked about any coupons or deals they had going on, my service advisor, Chris, actually did look and when he didn't see one that would work for my service, he gave me a discount anyway! And the complimentary car wash was great, inside and out my car looks so much nicer! Thank you Rallye Acura! More
I was at RallyE twice for service for my 2008 TL a couple months ago. I had a phenomenal experience on both occasions!! The service consultant that worked with me was Mr. Chad Tammaro both times. Chad is a months ago. I had a phenomenal experience on both occasions!! The service consultant that worked with me was Mr. Chad Tammaro both times. Chad is an active and attentive listener. He payed close attention to the details I provided and wrote down notes of exactly how I was experiencing the issues with my car. Chad explained everything to me from start to finish and proved himself to be a competent individual that provided me with an exceptional customer service experience. I give Mr. Tammaro complete credit for making my experience of having my car serviced at RallyE a memorably positive one. I will return in the future and look forward to future hassel free experiences. More
My service advisor was very knowledgble and the overall process getting an approval from the insurance company went so smoothly with his adivce & support. I will definitely recommend Rallye to other Acura process getting an approval from the insurance company went so smoothly with his adivce & support. I will definitely recommend Rallye to other Acura owners and new owners in line!! Thank you!! More
It is our first time, and we love it. The best service consultant-Chad Tammaro. The best dealer shop-Rallye Acura. They made us want to get another Acura in the future even thought we had a little proble consultant-Chad Tammaro. The best dealer shop-Rallye Acura. They made us want to get another Acura in the future even thought we had a little problem with our 2008 TL. More
Rallye was able to squeeze me in on a busy Saturday and fix my tire issue. Chad was extremely helpful & went out of his way to make sure I was happy with the service and receive a much needed car wash. fix my tire issue. Chad was extremely helpful & went out of his way to make sure I was happy with the service and receive a much needed car wash. More
Excellent service and customer service. Hmr. Moon was very courteous and professional and he had the car done and right on time. An excellent customer service very courteous and professional and he had the car done and right on time. An excellent customer service More
I bought my MDX from Rallye Acura in 2010 and Chris Bello I bought my MDX from Rallye Acura in 2010 and Chris Bello was my salesman. I just wanted to go back and give him a shout out since I was very impr I bought my MDX from Rallye Acura in 2010 and Chris Bello was my salesman. I just wanted to go back and give him a shout out since I was very impressed working with him to buy the MDX. I had visited several other Acura dealers getting price quotes, test driving, etc.. When I got to Rallye, Chris was definitely the most professional and easiest salesman I had dealt with. He seemed like a straight shooter, I had told him I already visited other dealers he worked with me to get the best deal (which included a trade in). I would definitely recommend him to others and would use him again. In the 3 years I have had the car, even though I live in Dix Hills and there are other Acura dealers closer to me, I still go to Rallye for all my service needs due to their excellent customer/car service. Yes, as with any dealership services it does cost a bit more for most types of services as compared to non-dealership car servicing places however, when you get it done at Rallye you can be confident it is done right, in a timely fashion and the prices are definitely not outrageous. While you wait you are provided all the amenities (coffee, wifi, tv, phone charging station, etc...). Or if the service takes longer, I have never had an issue getting a loaner. I think Rallye gets it, provide great service and the customer will see value in it and return, which I do. I have worked with Chad, Enza and KeeYoung in the service department they are all very professional, courteous and attentive to all the customers needs. I would recommend Rallye Acura servicing to others. More
Chad Tammaro is a very Chad Tammaro is a very knowledgeable,professional,competent,and friendly service advisor. I brought my 2012 MDX in for service and received a loaner Chad Tammaro is a very knowledgeable,professional,competent,and friendly service advisor. I brought my 2012 MDX in for service and received a loaner vehicle while my work was being performed. The work was done in a timely and efficient manner and I would recommend Rallye Acura's service department. More
In just a few words, friendly, professional, meticulous, clean, quick, competitive in pricing, never a problem, assured of quality work, easy to communicate with, and a very reliable service rep, Chad..... clean, quick, competitive in pricing, never a problem, assured of quality work, easy to communicate with, and a very reliable service rep, Chad..... More
The Rallye Acura dealership in Roslyn is the best! They are always extremely attentive and willing to check out anything that I ask them to check. As an example, this Monday, I brought my 2007 MDX in for are always extremely attentive and willing to check out anything that I ask them to check. As an example, this Monday, I brought my 2007 MDX in for routine maintenance. I mentioned to Chad Tammaro that there were some very small noises coming from the front-end that were hard to describe or reproduce. Chad was kind enough to send one of the technicians to ride along in case I could possibly reproduce the noise. It took a few minutes, but I was finally able to reproduce the noise - and the technician immediately knew what he had to look at. Other dealerships and other brands would be all too willing to explain it away as the usual noises that SUV's make from time to time. ( believe me, I've had it happen.. ) Enza Comito was also very helpful in following up on the order and making sure the service was top-notch. Not at Rallye Acura - they got to the bottom of it right away and ordered the necessary parts to do the repair - no excuses, no stories.. This is the first Acura I've owned and it's been a rock solid vehicle. Add in no-hassle, top quality service like this and I will definitely be coming back for another Acura when the time comes. I also tell people who are in the market for a car to go with Acura and go to Rallye Acura in Roslyn - you guys are the best. I've also worked with Mike Denfeld in the past and he has been great about making sure I get the best service possible. More