Rallye Acura - Service Center

In just a few words, friendly, professional, meticulous, clean, quick, competitive in pricing, never a problem, assured of quality work, easy to communicate with, and a very reliable service rep, Chad..... clean, quick, competitive in pricing, never a problem, assured of quality work, easy to communicate with, and a very reliable service rep, Chad..... More

The Rallye Acura dealership in Roslyn is the best! They are always extremely attentive and willing to check out anything that I ask them to check. As an example, this Monday, I brought my 2007 MDX in for are always extremely attentive and willing to check out anything that I ask them to check. As an example, this Monday, I brought my 2007 MDX in for routine maintenance. I mentioned to Chad Tammaro that there were some very small noises coming from the front-end that were hard to describe or reproduce. Chad was kind enough to send one of the technicians to ride along in case I could possibly reproduce the noise. It took a few minutes, but I was finally able to reproduce the noise - and the technician immediately knew what he had to look at. Other dealerships and other brands would be all too willing to explain it away as the usual noises that SUV's make from time to time. ( believe me, I've had it happen.. ) Enza Comito was also very helpful in following up on the order and making sure the service was top-notch. Not at Rallye Acura - they got to the bottom of it right away and ordered the necessary parts to do the repair - no excuses, no stories.. This is the first Acura I've owned and it's been a rock solid vehicle. Add in no-hassle, top quality service like this and I will definitely be coming back for another Acura when the time comes. I also tell people who are in the market for a car to go with Acura and go to Rallye Acura in Roslyn - you guys are the best. I've also worked with Mike Denfeld in the past and he has been great about making sure I get the best service possible. More

This was my third time using the service department at Rallye. Each time the advisors were friendly, efficient, and did not try to pressure you into additional repairs or services. The waiting area is Rallye. Each time the advisors were friendly, efficient, and did not try to pressure you into additional repairs or services. The waiting area is very comfortable. Highly recommended. More

Greatest dealership I have ever dealt with. I have been a customer for over 9 years; I bought the car from here and take it regularly for maintenance. When my transmission went out this year and I was 8 mont customer for over 9 years; I bought the car from here and take it regularly for maintenance. When my transmission went out this year and I was 8 months pregnant with some health and financial issues, Chad Tamarro got the manager involved and they used money from a fund reserved for longtime customers to finance most of the cost. It only cost me about $1000. That was the most thoughtful and generous thing I ever experienced. This is the type of dealership they are. I trust them all and am always treated extremely well. More

We came in to Acura for routine service. Everything went smoothly, nice waiting area and best of all courteous service by the service advisor, Mr. Moon. He went above and beyond his job requirements. He i smoothly, nice waiting area and best of all courteous service by the service advisor, Mr. Moon. He went above and beyond his job requirements. He is very friendly and very professional. Most importantly, he cares about our time and needs. The next day after the service, Ms. Comito called to follow up if I was satisfied with the service. They sure made me feel like a special customer. More

Had an easy time dealing with Rallye Acura. Worked with sales and service staff and everything went very smooth and they are very helpful. Totally satisfied with the car sales and service. Will recommend R sales and service staff and everything went very smooth and they are very helpful. Totally satisfied with the car sales and service. Will recommend Rallye Acura to anybody looking for a new or used vehicle. More

Four Seasons Hotel type service for getting your car repaired; white glove all the way. can't go anywhere else or i would regret it repaired; white glove all the way. can't go anywhere else or i would regret it More

I have worked with Chad Tammaro since I have purchased my TL back in 2008. I find Chad to be very diligent and meticulous in his servicing of my auto..He will review all findings and make suggestions that ke TL back in 2008. I find Chad to be very diligent and meticulous in his servicing of my auto..He will review all findings and make suggestions that keep my car running like new. Chad has worked with me to be competitive in pricing which makes going to Rallye for service even more pleasant knowing I am getting a reasonable price for very good work. I am advised of coupons when available and they always follow up after the work is done to make sure I am satisfied with the work performed..... More

I've been a customer of Rallye Acura for over 12 years. This is the first review I've posted on-line. I own a 2005RL that was brought in for service for a variety of items including a timing belt change ( This is the first review I've posted on-line. I own a 2005RL that was brought in for service for a variety of items including a timing belt change (over 100,000 miles) that was recommmended by Michael Denfeld after he listened very carefully to a few of the "noise" issues I had described to him. He was very intuitive as to the cause and effect of these issues and confirmed a number of items that needed to be addressed after a review by the mechanics. He was able to confer to me in plain english what the techical issues were involved with these repairs. Enza was also very helpful in scheduling the appointment with a very covenient and urgent sense of timing, along with the follow-up on exit. I've also worked with Chad on many ocassions and he has also provided me with excellent information and follow-up for maintainence/repairs on my RL and my wife's 2001 CLS. In all cases both Chad and Michael were also very sensitive to the cost factors involved in these repairs over the years and made their best effort to accommodate me with very reasonable charges. More

This was my first time here. I was greeted at the door and shown were to go. Chad was friendly and efficient. He went over what was needed and did not push to do more. The waiting room was comfortable an and shown were to go. Chad was friendly and efficient. He went over what was needed and did not push to do more. The waiting room was comfortable and accommodating. I will definitely return. More