
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great Customer Service The Rallye Team is superb. From reception to picking up and checking out, every step of the way is professional, courteous and just delightful Just The Rallye Team is superb. From reception to picking up and checking out, every step of the way is professional, courteous and just delightful Just a great part of owning a BMW, having a visit to the dealer to have my BMW serviced. More
Almost, but not quite Our initial interaction went well. We got to the dealership and the paperwork was almost complete. Robert thoroughly explained the terms of the lease Our initial interaction went well. We got to the dealership and the paperwork was almost complete. Robert thoroughly explained the terms of the lease and didn’t lose patience while I tried to get an additional discount through my job. Following up after we got the car home wasn’t as smooth while quite attentive prior to the sale, after was very different. Very hard to get a response to my daughter’s email and short, curt answers to my email. The service person broke our license plate cover which Robert said Rallye would thankfully pay to replace, but after we sent the receipt to be reimbursed we received no acknowledgement of the receipt nor and ETA on the reimbursement. I had a bad experience with my last lease and was really hoping for better this time, almost but not quite... More
BMW Purchase My sales experience was great. Nick pointed out all of my options and we reviewed what made sense. He helped me make an educated and appropriate decis My sales experience was great. Nick pointed out all of my options and we reviewed what made sense. He helped me make an educated and appropriate decision for my new car. More
Excellent and attentive Service In august I purchased an X3 and just yesterday leased a 750. The sales advisor, Robert Wachsman, is first rate. He is knowledgeable and attentive to In august I purchased an X3 and just yesterday leased a 750. The sales advisor, Robert Wachsman, is first rate. He is knowledgeable and attentive to the needs of his clients. In my case, for the X3, he knew the purposes for which the car was to be used, arranged for test drives of both X5 and X3, and then handled the trade in of my existing car smoothly. For the 750, I factory ordered and Robert understood and accepted exactly what I wanted, gave me the ability to see different colors, and then navigated the order process so that the car would come in shortly before my existing lease expired. On price, he was up front about what could be done and could not be done and Rallye accepted a counteroffer from me that I thought was fair. He also made sure the lease turn in could be accomplished with no problems. Five stars. I also dealt with Hasan Barakat, the business manager on both transactions. hasan was straightforward and not pushy, and helpful in lots of ways. There is a general perception that business managers are not to be trusted. i did not feel that way with Hasan. He gets 5 stars too. More
Service Me. O’Neil is always helpful and courteous. He handles the car in a professional manner. He’s always on time for my appointment. He gets to the issue Me. O’Neil is always helpful and courteous. He handles the car in a professional manner. He’s always on time for my appointment. He gets to the issue and returns with the information I need to make my decisions. He doesn’t waste my time and I appreciate that. More
Service I switched from Freeport BMW to Rallye BMW. Go see Dennis Deljanin (service advisor), very professional and pleasure to deal with from the moment I I switched from Freeport BMW to Rallye BMW. Go see Dennis Deljanin (service advisor), very professional and pleasure to deal with from the moment I go in. More
We have purchased several bmws at this dealership, two with Robert Wachsman and have been very pleased. We knew before we came in for a new car that we would receive excellent service and attention. The with Robert Wachsman and have been very pleased. We knew before we came in for a new car that we would receive excellent service and attention. The process this time was quick and efficient, thanks to Robert. Everyone at Rallye is extremely attentive, polite and helpful. You can tell that they value their customers and aim to please. The cars speak for themselves. We have been BMW owners since 1970! More
Great experience at Rallye BMW Great experience from start to finish... Joe Cavero and Hasan B. we’re awesome to work with... we will be Rallye fans for life👍Carlos Great experience from start to finish... Joe Cavero and Hasan B. we’re awesome to work with... we will be Rallye fans for life👍Carlos More
Service intake employees Nice quick help at drop center Rental was Available process was quick as compare to last year . They don’t do good car wash . Last time they chang Nice quick help at drop center Rental was Available process was quick as compare to last year . They don’t do good car wash . Last time they change the coin trey when I noticed and ask for it they replaced it other wise they never told me that More
Fast service I brought my car in for an inspection. I Got a phone call my car was ready. It was taken care of in no time. I brought my car in for an inspection. I Got a phone call my car was ready. It was taken care of in no time. More