Rallye BMW

They made me tow my own car out of their dealership! I recently had to get Roadside assistance to tow my car to Rallye BMW after hearing a pop under the car and the very next day, the SA calls me and tel I recently had to get Roadside assistance to tow my car to Rallye BMW after hearing a pop under the car and the very next day, the SA calls me and tells me they can't fix my car because I have "aftermarket" parts on my car. And here is what they listed as aftermarket, 1. The BMW M Performance Differential, which is made by BMW! 2. Wider tires and wheels, my wheels are BMW 437M wheels, again made by BMW! 3. I had an aftermarket magnetic drain pug on the Differential, but what harm does that do? 4. I have Bushing INSERTS, not Bushing but just the INSERTS! So because I have the aftermarket drain plug and Bushing INSERT, they would not touch my car and asked me to come and get my car out of their dealership. Are these real techs that works in the service department or do they just real everything off a book? I had to pay a tow truck now $400 to tow my own car out of the dealer, mind you my car is still under Warranty and I just brought it as a CPO 4 months ago! This dealership is so disappointing, they will refuse service for the littlest things, you cant put ANYTHING non BMW on the car or else they will tell you to leave, whether your car drives or not, Rallye BMW should be ashamed of how they treated me. I will never bring my car here ever again and I will report this incident to BMW NA. I took my car to another dealership and they took me in with open arms and fixed my problem and I was back on the road, but RALLYE BMW kicks me out and would touch my car, they treated me like I was not a value customer because they get so many cars in they don't care if they miss one. shame on you Rallye! More

Another great experience with Bert and Rallye Once again Bert Vargas and Rallye BMW earned my business. This was my 5th lease with Bert and I have lived in FL for the last 3 of these leases. Bert Once again Bert Vargas and Rallye BMW earned my business. This was my 5th lease with Bert and I have lived in FL for the last 3 of these leases. Bert quoted me the best price by far of any other dealership, making it well worth my while to come up to NY to pick up my new BMW. My new car was ready right on schedule and Bert, as usual, had all of the paperwork set up for my signature. Bert took care of my insurance and transfer of license plates and then also made up a special paperwork package for the in-transit situation just in case I was stopped driving the car back to FL. There was nothing that Bert didn't have a complete handle on throughout this entire process, from quoting me a price to writing up the order, which was pretty much all done via emails and one or two phone calls. Bert is super easy to work with, quick to know what you want and doesn’t play games getting to a price. I would definitely recommend Rallye BMW, and Bert in particular, to anybody looking for a new car. More

Wonderful experience Vito made my first lease a wonderful experience. He was very nice and answered all my questions friendly and patiently. He also tried his best to get Vito made my first lease a wonderful experience. He was very nice and answered all my questions friendly and patiently. He also tried his best to get me a very good deal. More

Fuel Pump Issue After a third Visit the Service team was able to diagnose the root cause of my cars fuel pump warning issue which caused my car to stall without much After a third Visit the Service team was able to diagnose the root cause of my cars fuel pump warning issue which caused my car to stall without much notice. I appreciated that the issue was finally identified, fixed and the team was focus on addressing my concerns and giving me a safe car to drive. More

Gail.... Vito made it happen I was really just starting my car shopping . I have leased a Lexus for the past 12 years. Vito took the time and made it happen for me. He went above I was really just starting my car shopping . I have leased a Lexus for the past 12 years. Vito took the time and made it happen for me. He went above and beyond the call of duty to make me comfortable to purchase a BMW. More

Mika Was Great We walked into Rallye because we were not satisfied with our treatment at the dealership where we bought out previous two BMWs. We met Mika and she l We walked into Rallye because we were not satisfied with our treatment at the dealership where we bought out previous two BMWs. We met Mika and she listened to what it was I wanted and did not want in a vehicle. More importantly, I was having a difficult time choosing between the X3 and a competitor. Mika never pressured us and ALWAYS answered every question, every email and every call for quite a long time. I can be very difficult, but she never treated me as such. A professional, and a pleasure to work with. More

Vito Made it Happen I had visited BMW on more than 1 occasion and when I finally decided to purchase my vehicle Vito went above and beyond to get me into the car of my ch I had visited BMW on more than 1 occasion and when I finally decided to purchase my vehicle Vito went above and beyond to get me into the car of my choice with exceptional features Go see Vito!! More

professional Ralley is avery good dealer and Larry, my salesman was very professional and gave me a good deal.Joe was helpful in explaining the features of the car Ralley is avery good dealer and Larry, my salesman was very professional and gave me a good deal.Joe was helpful in explaining the features of the car More

awesome they treat you like family.... unlike any other dealership of any car brand..... every time i called with a question the answer exceeded my expectatio they treat you like family.... unlike any other dealership of any car brand..... every time i called with a question the answer exceeded my expectations !! More

Rallye BMW We went to Rallye BMW to trade a 4 series for an X5. Mika Rose met us and coordinated a great car purchasing experience. She’s friendly knowledgeable We went to Rallye BMW to trade a 4 series for an X5. Mika Rose met us and coordinated a great car purchasing experience. She’s friendly knowledgeable and efficient. It really couldn’t get any easier. Great service and price. More