Rallye BMW

Service Rallye has always been and continues to be the best of the best. Always a great experience. The entire staff is amazing.i am happy to continue my long Rallye has always been and continues to be the best of the best. Always a great experience. The entire staff is amazing.i am happy to continue my long history with Rallye BMW as it is simply a pleasure. More

Very nice I had a very good experience with the team that worked on my car. I would come back again if i need to to in the future. I had a very good experience with the team that worked on my car. I would come back again if i need to to in the future. More

Good service I’ve very satisfied with the Service follow up is good news Services done my satisfaction Been using BMW since last 16 years & I’m happy with I’ve very satisfied with the Service follow up is good news Services done my satisfaction Been using BMW since last 16 years & I’m happy with them More

Excellent customer service Robert and Joseph were very responsive and helpful. They both made the transaction very smooth. We would use Rallye BMW again. Thank you!! PS they Robert and Joseph were very responsive and helpful. They both made the transaction very smooth. We would use Rallye BMW again. Thank you!! PS they kept their work and said what they promised. More

Below BMW Standards We pay too much for these cars to have substandard service. This is the third time I have had service here and the only thing they do consistently We pay too much for these cars to have substandard service. This is the third time I have had service here and the only thing they do consistently well is give you a loaner with no hassle and on time. I left my car for brake service and not only it wasn’t covered (something BMW parent company apparently started in 2017) but they forgot to reset my service light. Doesn’t sound like much but the BMW network continues to harass you trying to lure your business bc the system still states you need service. So I fielded no less than four phone calls while this light was still on. To make it right after my first review Rallye BMW service rep called to say they will send someone to my house to reset the light so I don’t have to drive all the way back the following weekend. Sounds like a great thing until he forgets to send someone and my car is sitting home for a day of work which costs me two taxis cab rides (over $150 to my job and back) as well as a day of a family member coming over car sitting awaiting this phantom service. In the end I had to wait until I could drive back to the dealership on a weekend while still fielding service phone calls. This is not the first time the service was substandard. Last time I had an inspection and to pass they had to remove the tints on my front windows. When I retrieved my car the garbage (the tints they removed) was balled up and left in my car along with my radio blasting and the driver seat almost in a layer back position. Do yourself a favor and drive a few more miles and fine a dealer worthy of the money you pay. More

Re lease a new car Our service consultant along with our sales person were fantastic in putting us in a new lease second time around. The personal care and understandi Our service consultant along with our sales person were fantastic in putting us in a new lease second time around. The personal care and understanding of our needs was exceptional! More

EXTREMMELY POOR, "I DUNNO" is Rallye's service cry! Exceedingly Poor. "I dunno" (Johnathan, Service Advisor and Service Manager, Christopher Bianco) is Rallye BMW Service Cry! Rallye kept my seasonal Exceedingly Poor. "I dunno" (Johnathan, Service Advisor and Service Manager, Christopher Bianco) is Rallye BMW Service Cry! Rallye kept my seasonal summer car a z4 two weeks in August. We don't see many of these BMW Z4, " I dunno" what wrong with the top? We ran the diagnostic, " I dunno the outcome" you must pay for the uncertain diagnostic, we recommend you replace everything, even though we did this repair completely several years ago, and we replace the soft top modules two years ago. Rallye replaced the passenger airbag sensor. The seat was torn open at the seam. " I dunno if a new seat cover is included with the repair. I think it is. We waited for parts for two weeks. Christopher Bianco, couldn't get rid of me fast enough. He inspected the tear, I offered I'll leave the car for the seat repair, he said no. Service Advisors stated "I dunno" speaking with you. (DUH!). More

Great experience getting my first BMW I recently leased my first BMW and Chris was great throughout the entire process. He was professional and very knowledgeable about each type of car. I recently leased my first BMW and Chris was great throughout the entire process. He was professional and very knowledgeable about each type of car. I told him what I was looking for and he helped me to get a great deal. He is very straight forward and made getting my first BMW stress free. When my lease is up, I will definitely be returning to Rallye BMW and looking for Chris to help with my next car. More

New 2020 750XI I just leased another(my 5th in a row) 7 series and the service and sales was still at the top--George Kanes was terrific working with--a real straigh I just leased another(my 5th in a row) 7 series and the service and sales was still at the top--George Kanes was terrific working with--a real straight shooter!! and Terrence the BMW genius--well he is a genius!! I would highly recommend going to Ralleye--it is well worth it--my 18th year here! More

poor quality and poor service Very poor quality of certified bmw. Within a week of delivery, a piece or rubber fell off the wiper blade. Contacted the salesperson, without positive Very poor quality of certified bmw. Within a week of delivery, a piece or rubber fell off the wiper blade. Contacted the salesperson, without positive response. PLUS, the car needed to be serviced in 3 months, brake pads needed to be replaced as well!!! I expected more from a certified BMW. The replies from sales and finance were: the car met certification requirements. The very worst quality of certified car from this dealer. More