Rallye BMW

EXTREMMELY POOR, "I DUNNO" is Rallye's service cry! Exceedingly Poor. "I dunno" (Johnathan, Service Advisor and Service Manager, Christopher Bianco) is Rallye BMW Service Cry! Rallye kept my seasonal Exceedingly Poor. "I dunno" (Johnathan, Service Advisor and Service Manager, Christopher Bianco) is Rallye BMW Service Cry! Rallye kept my seasonal summer car a z4 two weeks in August. We don't see many of these BMW Z4, " I dunno" what wrong with the top? We ran the diagnostic, " I dunno the outcome" you must pay for the uncertain diagnostic, we recommend you replace everything, even though we did this repair completely several years ago, and we replace the soft top modules two years ago. Rallye replaced the passenger airbag sensor. The seat was torn open at the seam. " I dunno if a new seat cover is included with the repair. I think it is. We waited for parts for two weeks. Christopher Bianco, couldn't get rid of me fast enough. He inspected the tear, I offered I'll leave the car for the seat repair, he said no. Service Advisors stated "I dunno" speaking with you. (DUH!). More

Great experience getting my first BMW I recently leased my first BMW and Chris was great throughout the entire process. He was professional and very knowledgeable about each type of car. I recently leased my first BMW and Chris was great throughout the entire process. He was professional and very knowledgeable about each type of car. I told him what I was looking for and he helped me to get a great deal. He is very straight forward and made getting my first BMW stress free. When my lease is up, I will definitely be returning to Rallye BMW and looking for Chris to help with my next car. More

poor quality and poor service Very poor quality of certified bmw. Within a week of delivery, a piece or rubber fell off the wiper blade. Contacted the salesperson, without positive Very poor quality of certified bmw. Within a week of delivery, a piece or rubber fell off the wiper blade. Contacted the salesperson, without positive response. PLUS, the car needed to be serviced in 3 months, brake pads needed to be replaced as well!!! I expected more from a certified BMW. The replies from sales and finance were: the car met certification requirements. The very worst quality of certified car from this dealer. More

Awesome Experience Brett was very professional He diagnose the problem discussed the problem in detail Car was repaired quick and done right. It was also cleaned when p Brett was very professional He diagnose the problem discussed the problem in detail Car was repaired quick and done right. It was also cleaned when picked up. Very Happy. More

Courteous service. Good and beneficial advice. Everybody at this dealership was courteous and helpful. All the aspects were clearly explained. The sales manager helping us gave me good tips to save Everybody at this dealership was courteous and helpful. All the aspects were clearly explained. The sales manager helping us gave me good tips to save money. My thanks. More

Touch up paint on door I thought Gabe and Bret did a great job on servicing my air conditioner leak and fixing several touch up paint spots on my BMW 4 series coupe. I thought Gabe and Bret did a great job on servicing my air conditioner leak and fixing several touch up paint spots on my BMW 4 series coupe. More

Great care and service Great experience every time I’ve had my car in especially from Adam Romano—a great representative and asset to BMW—always courteous, thorough and pers Great experience every time I’ve had my car in especially from Adam Romano—a great representative and asset to BMW—always courteous, thorough and personable. More

Lease renewal I can’t say enough about the folks at Rallye BMW. My client advisor Bert Vargas is top notch true professional all the way. He walked me through the I can’t say enough about the folks at Rallye BMW. My client advisor Bert Vargas is top notch true professional all the way. He walked me through the process and helped me get into the vehicle I wanted at a price I felt comfortable. The customer service before , during and after is above and beyond and other dealer Ive experienced. I am a Rallye BMW customer for life !! More

Bert Vargas is the best!!! Bert and his team over at Rallye was the best. Every question I had he answered quickly and efficiently. I would recommend all my family and friends t Bert and his team over at Rallye was the best. Every question I had he answered quickly and efficiently. I would recommend all my family and friends to them. They simply treat you like family. They make you feel as if you're joining their family rather then purchasing from them. Will be back in the future!!! More

Great Service My car went into service due to 2 flat tires. Dennis was able to listen to my complaints and resolve my issue in a timely manner. Once I got my car ba My car went into service due to 2 flat tires. Dennis was able to listen to my complaints and resolve my issue in a timely manner. Once I got my car back, the tire light remained on due to resetting the tire pressure. Once I drove the vehicle, the tire pressure was back to normal. Thank you for amazing service. More