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Rallye BMW

Westbury, NY

4.6
10,062 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 10,062 reviews

October 02, 2019

Service Experience Rally BMW gives excellent service from start to finish. All the service personnel are Very friendly. Understand your problem and then perform the se More

by ZELUNAT786
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kanes
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 02, 2019

Two thumbs up! This was my first time at Rallye BMW for service. I found my service advisor Rafael to be a professional well spoken individual who got me in and out More

by steve R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Correia
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Rafael provided you with such excellent assistance. We hope to see you again!

October 02, 2019

My Experience at Rallye BMW Service Center The tactic they used is all about draining my warranty come out of money. My car went in the service dept. For a broken side mirror, it was there for More

by MCGUYVER808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your service experience was not up to our five-star standard. Please give us a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862

October 02, 2019

Simple and honest My experience with Rallye was rather remarkable. I have had 8 car buying experiences over the course of my life but this one was super easy and quick More

by SHELLROCK77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chae
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review and recommendation with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

October 02, 2019

so much better than the freeport service! i think eberything is good, i have been to somewhere else to do service,that one suck. I will definitely go ralley in the future and it code to my ho More

by Doris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 02, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We look forward to seeing you again!

October 02, 2019

Sales Have been a Rallye BMW customer for last 15 years, Always had good, professional service. Sales representatives have always understood our requiremen More

by VIREN.BATRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both Gabe and Bret have been excellent. I have been dealing with Gabe for last 3 years and Bret for over 10 years. Have enjoyed dealing with them and they have always taken care of us
Oct 02, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

October 02, 2019

Poor service, no return phone calls, problem not fixed I am having issues with the Media in my X2. Audible would keep dropping during play. I was told the computer needed to be repaired or replaced. Took t More

by Sheree Incorvaia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you did not receive the five-star service assistance we strive for and for this current situation. Please give me when you are available so we can reach a resolution. Thank you, Christopher Blanco 516-833-4862

Oct 07, 2019 -

Sheree Incorvaia responded

So I called you again, and was given your voice mail, again. And, again, it's full and I can't leave a message. An exercise in frustration.

October 02, 2019

The best experience at Rallye BMW I've been to other BMW Service facilities and they are no match to Rallye BMW. Frank is the most honest and very professional Service Advisor there. I More

by CJ.YEUNG1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Frank provided you with such excellent assistance. We hope to see you again!

October 02, 2019

My experience Unprofessional, in my opinion. Save yoyr time and go to a different dealer. The wait time are ridiculous for the simplest things, And everyone runs More

by SBETHU02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you did not receive the five-star service assistance we strive for and for the length of your wait time. Please give me a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862

October 02, 2019

Great service They are easy to make appointments with when you need work done. Service center is professional, friendly, and they get you in and out very quickly. T More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 02, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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