Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service Experience Rally BMW gives excellent service from start to finish. All the service personnel are Very friendly. Understand your problem and then perform the se Rally BMW gives excellent service from start to finish. All the service personnel are Very friendly. Understand your problem and then perform the service. That is the reason I am a loyal BMW customer. More
Two thumbs up! This was my first time at Rallye BMW for service. I found my service advisor Rafael to be a professional well spoken individual who got me in and out This was my first time at Rallye BMW for service. I found my service advisor Rafael to be a professional well spoken individual who got me in and out quickly. I would recommend Rallye and will surly return in the future. More
My Experience at Rallye BMW Service Center The tactic they used is all about draining my warranty come out of money. My car went in the service dept. For a broken side mirror, it was there for The tactic they used is all about draining my warranty come out of money. My car went in the service dept. For a broken side mirror, it was there for over 4wks cause the mirror was on back order. They made about $15,000 plus I had to come out my pocket 3,500 cause I had a minor damage to their loaner car. They're straight up and down RIP OFF. My service advisor Miss Muniz is the best, she always goes above and beyond to make sure my visit to the service center was a good one and my problem was going to be fix whatever it takes. I felt my situation with the loaner car could have ended much better than it did with the service manager. I'm a customer than come they very often and it just make leave with a bad taste in my mouth for Rallye BMW. And I was in contact to leave the X3 M with Keith Linsay and I purposely let the deal fall through because of my situation in service. More
Simple and honest My experience with Rallye was rather remarkable. I have had 8 car buying experiences over the course of my life but this one was super easy and quick My experience with Rallye was rather remarkable. I have had 8 car buying experiences over the course of my life but this one was super easy and quick. I was very clear on my needs and price point and the rep I worked with exceeded my needs and delivered on a few wish list items while staying within my communicated price point. I will be back and will recommend others. Thanks Robert! More
so much better than the freeport service! i think eberything is good, i have been to somewhere else to do service,that one suck. I will definitely go ralley in the future and it code to my ho i think eberything is good, i have been to somewhere else to do service,that one suck. I will definitely go ralley in the future and it code to my home More
Sales Have been a Rallye BMW customer for last 15 years, Always had good, professional service. Sales representatives have always understood our requiremen Have been a Rallye BMW customer for last 15 years, Always had good, professional service. Sales representatives have always understood our requirements and come thro. More
Poor service, no return phone calls, problem not fixed I am having issues with the Media in my X2. Audible would keep dropping during play. I was told the computer needed to be repaired or replaced. Took t I am having issues with the Media in my X2. Audible would keep dropping during play. I was told the computer needed to be repaired or replaced. Took the car in for service and was then told there was nothing wrong with the computer. Don't know what they did but now I can't play Audible at all! The techs and "geniuses" cannot figure out the problem and were going to corporate for an answer. That was a month ago! After repeated phone calls to service and promises of return calls from geniuses to the service manager, I have not heard back from anyone!! At all! Terrible service. More
The best experience at Rallye BMW I've been to other BMW Service facilities and they are no match to Rallye BMW. Frank is the most honest and very professional Service Advisor there. I I've been to other BMW Service facilities and they are no match to Rallye BMW. Frank is the most honest and very professional Service Advisor there. I've gotten assigned to others, wasn't as satisfying; the genuineness care for a customer that Frank showed was beyond satisfying. I like the staff at the service drop off and pick up. They were all very polite. They never made me wait longer than 3 mins. If it takes longer they made sure to inform me. More
My experience Unprofessional, in my opinion. Save yoyr time and go to a different dealer. The wait time are ridiculous for the simplest things, And everyone runs Unprofessional, in my opinion. Save yoyr time and go to a different dealer. The wait time are ridiculous for the simplest things, And everyone runs around like they don't know what to do. More
Great service They are easy to make appointments with when you need work done. Service center is professional, friendly, and they get you in and out very quickly. T They are easy to make appointments with when you need work done. Service center is professional, friendly, and they get you in and out very quickly. They’re customer service is excellent. More

















