Rallye BMW

Great Experience, Love the Pampering! I picked my 2017 X3 Xline Model in Mineral White Metallic and Mocha leather interior (great combo) on August 26, 2017, what an exciting day! Larry Ki I picked my 2017 X3 Xline Model in Mineral White Metallic and Mocha leather interior (great combo) on August 26, 2017, what an exciting day! Larry Kim was my salesperson, he was great. Larry spent a great amount of time with me, he was very patient, knowledgeable trustworthy and knows his stuff! I received my production number within 4 days. Thanks Larry for helping me build the vehicle of my dreams! Richard DeAngelo, Sales Manager and Matthew Carlson, Service Manager went over all my concerns I had including the 19" All Season Goodyear tires which I thought would have a harsher ride and not handle snow then the All Season 18" tires I was surprised, the 19" tires have a better ride I think then the 18" tires which I did a test drive with. I was also told these 19" tires will be fine in the snow, since it's an All Season tire which is good. Thank you Rich and Matt for spending a good amount of time explaining everything in detail and addressing all my concerns. Wallace Leung in Finance was great too! I am glad I took his advice and took the tire warranty and maintenance upgrade, it makes of a lot of sense since I not only own the vehicle but the tires and rims are very expensive to replace and it's a piece of mind. Thanks Wally for also spending a good amount of time with me addressing all my concerns. Terence Palmer (Genius) was great too, so patient. He explained every detail in my vehicle day of delivery. Terence advised me I can come back anytime to go over anything, since it's a lot to absorb in an hour or so. What I loved most was Terence asked me; "Do you think you can drive her (female voice Nav.) home today"? I said yes! Thank you Terence for being so concerned and making sure I knew how to operate vehicle correctly. I highly recommend this dealership if you want to be Pampered, the team @ Rallye are truly amazing!!! Mary T. Y. of Lynbrook, NY I More

Great Service! I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a approval for a goodwill item. I am very happy they went above and beyond to fix my car. More

Chy always provide exceptional service Chy is an absolute value to rallye bmw. The best ive ever dealt with. I always feel important and that my issues will be addressed when I deal with Ch Chy is an absolute value to rallye bmw. The best ive ever dealt with. I always feel important and that my issues will be addressed when I deal with Chy. I refuse to deal with anyone else. More

Adam Romano - Phenomenal SA I have had my fair share of receiving service from various dealerships and I have to say hands down that Adam had been THE best SA I have ever worked I have had my fair share of receiving service from various dealerships and I have to say hands down that Adam had been THE best SA I have ever worked with. It resonated a lot about the customer service of this dealership when I met with Adam -- he is extremely polite and really goes out of his way to take care of his customers. He is also knowledgeable of his product (i.e. BMW) and you will be surprised how many SAs in other dealerships do not know much of the services the car is being brought in for. What I also found incredible was the turnaround time. Adam made sure the services were complete in a timely/reasonable time frame. Every time I brought in my car for service, it was always complete within 1-2 days. Overall, I had an EXCELLENT service with Adam at Rallye BMW. He is highly recommended!!! Thank you! More

Service Review Upon arrival everything was quick and very professional. The service consultant explained everything to me in detail. Thanks for making everything eas Upon arrival everything was quick and very professional. The service consultant explained everything to me in detail. Thanks for making everything easy and fast. I really appreciate the great service. More

The best experience so far. Not only is the customer service stellar, but I must take my hat off to Jason Moy. I have never had someone at a dealership be so intuitive in finding Not only is the customer service stellar, but I must take my hat off to Jason Moy. I have never had someone at a dealership be so intuitive in finding what I was looking for. He took the relevant information, and showed me a car that was a perfect match on the first go. I will definitely recommend Rallye, and Jason. More

Excellent Jason Moy and the team have been exceptional over my last 2 leases. I look forward to leasing my next car with Rally BMW in the near future Jason Moy and the team have been exceptional over my last 2 leases. I look forward to leasing my next car with Rally BMW in the near future More

Great experience yet again After dealing with multiple BMW dealers in the tri-state area, I have to say that Peter Diaz is by far one of the best CA's to work with. This was my After dealing with multiple BMW dealers in the tri-state area, I have to say that Peter Diaz is by far one of the best CA's to work with. This was my second BMW I leased through him and I have nothing but positive sentiments. He is not only professional and accommodating, but he makes the whole experience enjoyable. Pete has become my BMW go-to, but beyond that, he has also become a friend as a result. I look forward to doing more deals with him in the future and referring anyone I know to him and the rest of the Rallye crew. More

AMAZING EXPERIENCE WORKING WITH PETER I purchased my X4 from Peter a year ago. The experience was amazing. I had a bad experience with an old Rallye sales person years ago and never we I purchased my X4 from Peter a year ago. The experience was amazing. I had a bad experience with an old Rallye sales person years ago and never went back. I than was told by a friend to go to the BMW dealership in Tenefly, where I've been a loyal customer for years. Since I live near the Westbury location, I decided to go in and check out the new cars since my 5 series was almost up. I was introduced to Peter and he made the experience amazing! Thank you Peter for everything. I apologize that this review is overdue! More

Wow don't use the service department When replacing a faulty motor The service department used spray painted duct tape to repair the weatherstripping in my car. Doubt that's BMWs specs... When replacing a faulty motor The service department used spray painted duct tape to repair the weatherstripping in my car. Doubt that's BMWs specs....and they will not warranty the poor work performed. Huge disappointment!!!!! More